- Pearson (Trenton, NJ)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- CAI (Trenton, NJ)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Amazon (New York, NY)
- …Experience collaborating with cross-functional teams including Marketing, Product Management, Customer Service , Operations, Legal, Finance, and Senior Leadership ... Description Shopbop is looking for a customer obsessed Site Engagement Analyst to own analysis and reporting for the CRM team. This role will be pivotal in… more
- Colgate-Palmolive (Piscataway, NJ)
- …a strong understanding of supply chain principles including replenishment, ordering, and customer service functions. + Advanced proficiency in analytical tools ... let's build a brighter, healthier future for all. **SC Customer Collaboration Sr Analyst ** Are you ready...leveraging your robust analytical and leadership skills to maximize customer satisfaction and achieve best-in-class service . This… more
- Palo Alto Networks (New York, NY)
- …team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst , you'll act as the front line of communication between ... **Job Summary** Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a...such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst… more
- Meta (New York, NY)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the ... help transform the new hire tech experience at Meta. **Required Skills:** Service Experience Analyst Responsibilities: 1. Execute end-to-end new hire experience… more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: This is a ... Financial Analyst I, II, and III Job ID: 13961...with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to… more
- Oracle (Trenton, NJ)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Capgemini (Bridgewater, NJ)
- **Job Title:** Service Management Consultant - ServiceNow Business Analyst **Location: Chicago, IL; Atlanta, GA; NY, NY; Dallas, TX; Houston, TX; Bridgewater, ... NJ** **Travel:** 25% **Job Description:** The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the… more
- Capgemini (Bridgewater, NJ)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst - CMDB/CSDM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New ... by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst -… more
- MTA (New York, NY)
- …environment. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Telework: This position is eligible ... Video Tolling Collections & Compliance Analyst Job ID: 13863 Business Unit: Bridges and...and accounting accruals, statutory bad debt write-offs, research to customer service disputes to both E-ZPass and… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... be part of shaping the future of advertising technology! We are seeking a seasoned Analyst Relations (AR) leader to join the Amazon Ads AR team. The ideal candidate… more
- City of New York (New York, NY)
- …Multi-civil title recruitment strategy: Open to candidates who are permanent in the civil service title of Staff Analyst and the comparable titles of Procurement ... collaborates closely with Bureau of Government Affairs, Bureau of Customer Support, and the Bureau of Communications to ensure...LIMITED TO: - Post - Open to Permanent Staff Analyst or other similar civil service titles… more
- MTA (New York, NY)
- Cybersecurity Analyst SOC Levels 3-5 Job ID: 13914 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: IT ... Security Date Posted: Dec 4, 2025 Description Job Information Job Title: Cybersecurity Analyst SOC Levels 3-5 Salary Range: Level 3: $95,929 - $127,050 Level 4:… more
- Capital One (New York, NY)
- Sr. Business Analyst - Global Payment Network **Summary:** The Global Payment Network is a unique network built for global connectivity and partnership. The ... smarter, faster, and more secure. As a Senior Business Analyst at Capital One, you will apply your strategic...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- Capital One (New York, NY)
- Senior Business Analyst - Market & Client Strategy **Summary:** As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills ... payments ecosystem trends and market needs (external & internal), voice of customer (inbound & outbound) management, and prioritization alignment with product and… more
- Justworks (New York, NY)
- …IT, Cyber Defense Operations, Security Architecture & Engineering, People Operations, Customer Service and Marketing. + Provide mentorship and day-to-day ... Lead Security Risk Analyst (GRC) New York, New York Apply Who...and evidence production proactively in anticipation of SOC2/SOx, and customer audits. + Lead and drive security assessments to… more
- City of New York (New York, NY)
- …issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations ... Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...- Record user interaction and categorical data in designated customer services platforms, eg JIRA; - Propose updates to… more
- City of New York (New York, NY)
- …Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency ... MOCS Director serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative, service -oriented… more