- HP Inc. (Trenton, NJ)
- …management, and best practices. + **Project Execution:** Follow installation and escalation plans to meet deadlines and quality standards. + **Proactive Support:** ... Use monitoring tools to identify and prevent potential issues before they impact operations. + **Customer Engagement:** Provide clear updates, resolve concerns promptly, and maintain high satisfaction levels. **What You Bring** + **Technical Expertise:** +… more
- New York Genome Center (New York, NY)
- …in troubleshooting, maintaining, enhancing, and modernizing existing applications. * Escalation Awareness: Strong judgment in recognizing when an issue requires ... escalation to management or senior engineers, such as recurring problems, cross-department dependencies, or blockers impacting timelines. * Task Management: Able to… more
- TEKsystems (New York, NY)
- …ROLE: The Enterprise Endpoint Engineering team is seeking a highly skilled Mac Engineer with deep MDM expertise (Jamf Pro and Microsoft Intune), Apple Business ... taking ownership of problem management activities * Provide Tier 3 escalation support for escalated macOS-related incidents and troubleshooting * Address gaps… more
- LiveRamp (New York, NY)
- …and privacy requirements.** LiveRamp is seeking a skilled, versatile Senior Security Engineer to drive the advancement and growth of our detection and automation ... logging infrastructure within our cloud environments using IaC. + Act as an escalation point for incident response and conduct technical analysis when needed. +… more
- Palo Alto Networks (New York, NY)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- MongoDB (New York, NY)
- …to East Coast Hours (9am to 5pm EST). If you're passionate about being an Escalation Engineer working with our largest enterprise customers and are open to ... MongoDB Technical Services' Escalation Engineers are at the forefront of problem solving with key customers on our most visible and escalated issues. They combine… more
- Wells Fargo (New York, NY)
- …than 70 million global customers. Wells Fargo Bank NA seeks a **Senior Software Engineer ** in New York, NY. **Job Role and Responsibility:** Wells Fargo Bank, NA, is ... seeking a Senior Software Engineer to join the WIMT Platform Services team. As...and achieve goals. Lead projects and act as an escalation point, provide guidance and direction to less experienced… more
- CUNY (New York, NY)
- Senior Network Services Engineer (IT Infrastructure Engineer 3) - Provisional **GENERAL DUTIES** This position encompasses professional and responsible highly ... decision, is responsible for the development of comprehensive infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for… more
- Meta (Trenton, NJ)
- **Summary:** Meta is seeking a Connectivity Engineer to join the Design Engineering and Construction (DEC) team. Our data centers are the foundation upon which our ... and other information stored on Meta 's server banks.The DEC Connectivity Engineer will provide site level support to ensure DEC telecommunication projects are… more
- Capital One (Trenton, NJ)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... same needs going forward. As an Senior Associate, Support Engineer , you will be a cornerstone of the Databolt...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- Fujifilm (Trenton, NJ)
- **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER -MI provides remote technical, applications and system support for HCUS customers and supported business ... supervision and is comfortable making decisions to resolve customer issues. + This engineer will take ownership of situations in the absence of management + This… more
- Wells Fargo (New York, NY)
- …than 70 million global customers. Wells Fargo Bank NA seeks a **Senior Software Engineer ** in New York, NY. **Job Role and Responsibility: ** Wells Fargo Bank, NA, ... is seeking a Senior Software Engineer to join the WIMT Platform Services team. As...and achieve goals. Lead projects and act as an escalation point, provide guidance and direction to less experienced… more
- Oracle (Trenton, NJ)
- **Job Description** **Senior Network Development Engineer ** **MUST BE A US CITIZEN** Act as the primary incident responder for network events, ensuring immediate ... US government customer environments, ensuring quick detection, thorough investigation, escalation , and resolution. + Perform continuous monitoring and proactive… more
- Meta (Trenton, NJ)
- …our team members and vendor field workforces. **Required Skills:** Network Engineer , Operations and Support Responsibilities: 1. Incident Response: Drive work ... of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call… more
- Wells Fargo (Iselin, NJ)
- **About this role:** Wells Fargo is seeking a Lead Software Engineer to join the Database Engineering organization. This position will be an integral part of the ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (New York, NY)
- …million global customers. Wells Fargo Bank NA seeks a **Lead Specialty Software Engineer ** in New York , NY. **Job Role and Responsibility:** Lead complex ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Pearson (Trenton, NJ)
- **Principal Cloud Engineer ** **Job Description** The Pearson Virtual Schools Cloud Engineering & Operations team is seeking a Principal Cloud Engineer to guide ... migration from legacy data centers. In this role, the Principal Cloud Engineer will provide technical leadership, mentor engineering teams, and oversee the design… more
- Iron Mountain (Trenton, NJ)
- …unique contributions? If so, let's start the conversation. **Cloud Services Implementation Engineer ** This position will be a key technical engineering change agent ... We are seeking a highly skilled and experienced Cloud Services Implementation Engineer to lead the design, implementation, and deployment of scalable, secure, and… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- Lead Network Engineer (E4157A) - 250303 : KNW-D70 Description Job Summary The role defines, implements, and maintains the networking, unified communications, and ... layers 1-5 of the OSI model. The Lead Network Engineer works in concert with the Manager, Network and...to provide after-hours operational support. Serves as the designated escalation point for Level 3 incidents, ensuring timely triage,… more
- Capgemini (Warren, NJ)
- **Job Title:** Senior Desktop Analyst - Technical Desktop Support Engineer **Location:** Warren, NJ **Travel:** 25% **Job description:** Job Summary: We are looking ... for a highly skilled and motivated Technical Desktop Support Engineer to provide exceptional on-site IT support at our client's location in Warren. This role is… more
