- dsm-firmenich (Piscataway, NJ)
- **Associate Manager , Customer Experience ** **Piscataway, NJ, US** **Hybrid** **Band: H** We currently have an immediate opportunity for an Associate ... Manager , Customer Experience (CX) within the North American Regional Supply Chain Perfumery team. The objective of this role is to lead the CX team and… more
- DoorDash (New York, NY)
- …Role Our team is looking for a Manager to help our Seamless Experience teams reduce customer -driven cancellations, customer concern about progress of ... About the Team As one of DoorDash's core operations teams, Customer Experience , ensures that when there are bumps in the last mile, there's always someone there… more
- Dow Jones (Princeton, NJ)
- …be based in our Princeton, NJ office reporting to the Director of Customer Experience Analytics. **You Will:** **Contact Center Performance Reporting:** + ... policy. + Leverage a multitude of data points to weave compelling customer experience narratives in order to bring Product, Marketing and Technology teams closer… more
- MetLife (Bridgewater, NJ)
- Senior Marketing Manager , Customer Experience & DEI Bridgewater, NJ (hybrid) Global Brand and Marketing: The MetLife Group Benefits Marketing (GBM) team has ... growth of the organization. Role Value Proposition: The Senior Customer Marketing Manager , Late Sales Cycle &...storytelling approach and enhance our approach to the full customer experience . The work includes working to… more
- Michaels (Princeton, NJ)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - TRENTON-PRINCETON, NJ Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- DoorDash (New York, NY)
- …user experience , AI, and behavioral science. You will report into the Senior Design Manager for our Customer Experience and Integrity team in our Design ... our product strategy and we deeply believe that the best customer experience is the key to our success (hear it directly… more
- Amazon (New York, NY)
- …The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance ... responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and...industry experience . - 6+ years of successful experience as a Producer, UX Program Manager ,… more
- FranklinCovey (Trenton, NJ)
- …FranklinCovey 4DX Platform client admin or facilitator experience . + Sales or Customer Success Manager experience . Benefits include medical, dental, and ... process **Basic Qualifications** + Associate's degree or greater + 3+ years of experience in a customer success, technical support, or account management role.… more
- Port Authority of New York and New Jersey (New York, NY)
- …of Properties and Commercial Development, the Manager Transportation Revenues Strategies, Manager of Concessions and Customer Experience Strategies and ... expectations and suggestions. + Serves as the strategic advisor and project manager for key solicitations and leasing initiatives within the Aviation Commercial… more
- Lawyer (Basking Ridge, NJ)
- …close deals and identify upsell opportunities with their client book. Requirements + Proven work experience as a Customer Success Manager or similar role + ... to drive extended customer success. A good Customer Success Manager must have a thirst... working with brand image and promoting value through customer experience + Exceptional ability to communicate… more
- Fujifilm (Trenton, NJ)
- …for customers. The Sales Manager ultimately owns the total customer experience from beginning to end. **Company Overview** **FUJILFILM VisualSonics, ... business opportunities, you are responsible for ensuring a positive ongoing customer experience and identifying potential for upsell/cross-sell opportunities… more
- Amazon (New York, NY)
- …Amazon is seeking an exceptional Finance Manager to join the CXO ( Customer Experience Organization) Finance team. The CXO team lives within Worldwide Grocery ... Stores and provides a best in class returns experience for Amazon customers. We do this by operating...Engineering, Math, Computer Science) and 5+ years of finance experience , or Master's degree and 3+ years of finance… more
- CBRE (New York, NY)
- …Concierge, Hospitality, Rooms Manager , Experience Manager or Event Manager ). Prior supervisory & customer service experience is highly preferred. ... Experience function. They are responsible for providing world-class customer service to the clients and visitors of a...or stop work if required. As a Supervisor / Manager : While adhering to all HSE requirements established for… more
- The Hartford (New York, NY)
- …The Hartford's products and services. + Project support as directed by the assigned Manager Customer Experience (MCE). + Attends and participates in all ... their lives in the face of disability or personal crisis. Responsibilities: + Customer Service (Priority Business). + Manages Priority Account (PB) Book of Business… more
- Google (New York, NY)
- …experience . + Experience serving in the capacity of a pre-sales, customer -facing field development manager . + Experience with contact center ... working in a cloud computing environment, or equivalent experience in a technical customer -facing role. +...conversational applications. As a Generative AI Field Solutions Architect Manager , you will lead Google Cloud Sales teams to… more
- DoorDash (New York, NY)
- …mind. This role reports into the Senior Manager , Trust and Safety in our Customer Experience and Integrity team in our Product Design org. This role is ... our product strategy and we deeply believe that the best customer experience is the key to our success (hear it directly… more
- Burlington (Burlington, NJ)
- …of store labor standards. Collaborating closely with Store Operations, Scheduling, and Customer Experience leadership, this manager will provide essential ... 130 North Burlington NJ US 08016 **Overview** The **Process Engineering Manager ** plays a vital role in driving productivity enhancements, simplifying associate… more
- Under Armour, Inc. (Trenton, NJ)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Educational Testing Service (Princeton, NJ)
- …and learning science and will drive a paradigm shift in education. The Customer Success Manager (CSM) is responsible for developing and maintaining strong ... management skills, and exceptional client relationship management abilities. The Customer Success Manager will report to the...or similar position. + At least 4 years of experience in customer -facing, large scale projects +… more
- Amazon (New York, NY)
- …each user and prevent any sort of unauthorized changes within the system. The Customer Identity & Access Management (CIAM) Product Manager will play a pivotal ... - aligning with business goals, compliance standards, and user experience principles. * Drive quick and strong consensus for...in and get the job done. As a Product Manager , you will be 100% customer focused,… more