- WuXi AppTec (Plainsboro, NJ)
- …pursue new business leads; follow up on critical issues, and aid in resolving customer inquiries. Assists marketing in delivering content and driving the success ... of new and existing services. This position will report to the Senior Director of Business Development, TIDES Discovery, and will help to support TIDES Discovery BD… more
- Neuberger Berman (New York, NY)
- …product management, consulting, or functional data leadership, including business analysis and customer success for data platforms. + Proven experience managing ... We're seeking a Senior Product Manager to lead the Enterprise Data Management (EDM) User Success & Enablement team-a firmwide function that drives user … more
- PRIDE Industries (Trenton, NJ)
- …Description** **PRIDE Industries** **Job Description** **Job:** Water & Wastewater Plant Manager **Job Code:** K01 - PR-WaterWastewatrPlnt Mgr **HR Title Group:** ... position. **POSITION SUMMARY:** Under minimal supervision, the Water/Wastewater Plant Manager oversees the treatment, collection, distribution and daily operations… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of… more
- Parexel (Trenton, NJ)
- …and Lupus expertise to an Industry Leader, Parexel!** Building on our continued success , we are expanding our esteemed Medical Sciences Team and seeking an ... and challenges + Pro-actively proposing and/or delivering relevant actions contributing to the success of the study/project and risk mitigation + Creating a sense of… more
- NTT America, Inc. (Trenton, NJ)
- **Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual ... The Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs… more
- Comcast (New York, NY)
- …the Senior Manager , Customer Success , we are seeking a Senior Customer Success Manager to oversee a strategic portfolio of accounts. This ... responsibilities to ensure the retention, growth, and satisfaction of our clients. As a Senior Customer Success Manager , you will serve as a subject… more
- eightfold.ai (New York, NY)
- …of an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Strategic role at Eightfold is ... to help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager - Strategic will become a trusted advisor… more
- Persado (New York, NY)
- …Places To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value through ... team player and flexible. + 6-8 years of relevant experience in Customer Success , Program Management, or Account Management at a high growth Enterprise SaaS… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... candidate will have:** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- S&P Global (New York, NY)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, ... You're comfortable using tools like Salesforce, Gainsight, Totango, Looker, or other customer success platforms to track performance and manage relationships. +… more
- JPMorgan Chase (New York, NY)
- …level up how they shop and get more from the brands they love. As a Senior Associate, Client Success Manager within Chase Media Solutions, you will report ... to the Client Success Team Lead and foster strong relationships with clients...relatedclient-facing role withinthedigital media or performance marketingindustry + Demonstrated customer -focus to meet and exceed expectations across multiple clients… more
- PagerDuty (Trenton, NJ)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Amazon (New York, NY)
- …and scale needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & ... Partners (ASP) Customer Success Center of Excellence org, you...or a related field, or experience as a product manager or owner - 5+ years of working with… more
- Hilton (Trenton, NJ)
- … Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to ... Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project...of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to… more
- Capital One (Trenton, NJ)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- ThermoFisher Scientific (Bridgewater, NJ)
- **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** ** Senior Manager , Customer Support and Field Services** ... find cures for cancer. Join our team as a Senior Manager of Customer Service...* Demonstrated success in stakeholder management and senior leadership influence * Strong understanding of customer… more
- ServiceNow, Inc. (New York, NY)
- …+ Deepen strategic customer /partner relationships: work with the Sales and Customer Success organizations to proactively engage top customers and partners, ... and demonstrated success in understanding and fulfilling internal or external customer needs; problem-solver mindset; ability to take big ideas and make them… more
- Wolters Kluwer (New York, NY)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
