- The Hertz Corporation (Hartford, CT)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (New Britain, CT)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - HART-NEW BRITAIN, CT Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Hartford, CT)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Ralliant (Plainville, CT)
- …May be assigned additional projects and responsibilities at the sole discretion of the Customer Service Manager **EDUCATION & EXPERIENCE REQUIRED** **-** + ... Description for Internal Candidates **ESSENTIAL FUNCTIONS** + Respond to customer inquiries via phone and email + Process orders...with internal teams on order status and changes + Customer portals + Run reports & audits of orders… more
- The Hartford (Hartford, CT)
- Sr Spec Customer Experience - MQ08CE We're determined... Customer Feedback, Customer Service). + Experience as a project manager and/or marketing ... too. Join our team as we help shape the future. Senior Specialist, Customer Experience Partners across the company with the enterprise CX organization, line of… more
- Coinbase (Hartford, CT)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Hartford, CT)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Capital One (Hartford, CT)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Windsor Locks, CT)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Capital One (Hartford, CT)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Hartford, CT)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Hartford, CT)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- UKG (Hartford, CT)
- …expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise ... modules. **Preferred Qualifications:** * Proven track record of building and growing customer relationships in an Enterprise territory. * Experience building… more
- UKG (Hartford, CT)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Hartford, CT)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Hartford, CT)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Honeywell (Northford, CT)
- …**click here** _(https://www.honeywell.com/us/en/company/inclusion-and-diversity)_ **THE POSITION** As a **Sr. Customer Marketing Manager ** here at Honeywell, ... you will impact the company significantly by leveraging your extensive experience in customer marketing to drive the development and execution of strategic… more
- Honeywell (Northford, CT)
- …POSITION** We are seeking a highly motivated and experienced **Sr. Marketing Event Manager ** to join our team. The successful candidate will be responsible for ... This is a great opportunity to join and support a fast-moving customer marketing function within Honeywell's Building Automation business. You will report directly… more
- RTX Corporation (East Hartford, CT)
- … as a supervisor/leader of a team of professional employees + Familiarity and/or prior experience in P&W Customer Service + Prior experience working in a ... up. Are you ready to go beyond? The V2500 Customer Technical Service (CTS) department is seeking an experienced...Technical Service (CTS) department is seeking an experienced senior manager to lead the Troubleshooting, Components & Systems (TCAS)… more
- Henkel (Rocky Hill, CT)
- NA Broad Market & Customer Activation Manager **_About_** **_this_** **_Position_** At Henkel, you'll be part of an organization that's shaping the future ... opportunities across Maintenance, Repair, and General Industry segments to drive customer engagement and brand preference + Manage end-to-end campaign execution,… more