- Mass Markets (Dallas, TX)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Dallas, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...direct reports. You will also work closely with the Operations Manager , ensuring the overall adherence to… more
- Omnicell (Dallas, TX)
- …within the team. + **Execute:** Ensure 24/7 coverage of Technical Assistance Center operations with appropriately trained staff. Implement best practices, ... As the Senior Technical Assistance Center (TAC) Manager at Omnicell, you...at least five years' direct applicable experience in a contact/ call center /tech support leadership role. **Preferred Qualifications:**… more
- PNC (Dallas, TX)
- …environments and Verint Call Recording solutions. 3. Strong understanding of call center operations and technologies. 4. Excellent problem-solving skills ... the ability to work in a team. 6. Relevant certifications in Verint and/or other call recording solutions and call center technologies. PNC will not provide… more
- Veterans Affairs, Veterans Health Administration (Dallas, TX)
- Summary There is an Assistant Nurse Manager vacancy for CLC-Bravo. Tours will vary based on patient and administrative needs. Position will include rotating ... weekends. Assistant Nurse manager position is fifty percent clinical and fifty percent...May be required to work other shifts, be on call , work weekends and/or holidays as patient care and… more
- ARAMARK (Dallas, TX)
- …to each candidate?s career track. For the thousands of students and recent grads that call Aramark home, we provide a place to grow, advance, and impact lives across ... and investigations with the support of the next level manager and human resources. + Manages a team of...or background in hospitality, customer service, food service, facilities, operations , or sales + Relevant coursework or work experience… more
- Baylor Scott & White Health (Dallas, TX)
- **Position Overview:** The Genesys / Cisco Operations Manager will oversee the daily operations and strategic management of Genesys and Cisco communication ... involves ensuring the effective performance, availability, and security of contact center technologies, managing a team of IT professionals, and coordinating with… more
- Fresenius Medical Center (Dallas, TX)
- …Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements ... is required. + Must be available as a full-time employee and provide on- call coverage when necessary. + Demonstrated leadership competencies and skills for the… more
- Fiserv (Lewisville, TX)
- …in providing tactical implementation of IT solutions in accordance with Fiserv's data center operations program standards. This role will also provide value by ... composing documentation and regular process updates based on Manager and Director feedback. **What you will do:** +...weekends, and holidays, as needed to support 24/7 data center operations + All offers of employment… more
- Encore (Grapevine, TX)
- …while ensuring the utmost in client satisfaction. This position reports to a Project Manager , Operations Manager , Operations Director, or Director, Event ... in other employees. * Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Event Supervision *… more
- ABF Freight (Dallas, TX)
- …DC Support Supervisor is also responsible for ensuring all DC and service center operations are performed according to Company procedures, standards, and ... goals * Complete special assignments as directed by the Manager of Relief Supervision and the Director of Service... of Relief Supervision and the Director of Service Center Operations * Other duties and projects,… more
- Advancial (Dallas, TX)
- …employees consistent with the Credit Union's mission and philosophy. Assists the Member Service Center Manager or other members of the Contact Center ... Supervises Lending Services Member Service Representatives (MSRs) in the Member Service Center (MSC). Responsible for overseeing the lending functions of the MSC… more
- Encore (Coppell, TX)
- …a cohesive team. The Exhibit Service Rep, CSC reports to the Manager , Exhibit Services. **Key Job Responsibilities** **_Customer Service_** + Manages customers' ... concerns in a timely manner. + Escalates complaints to Manager , Exhibit Services. + Ensure CRM and ordering systems...to date. + Works closely with Encore Sales and Operations department heads ensuring successful execution of the exhibit… more
- Chewy (Richardson, TX)
- …and implement best practices in workforce management and scheduling. + Work closely with call center operations , human resources, and other departments to ... **Our Opportunity:** The Workforce Management Scheduling Manager is responsible for supervising the scheduling team...Supervise the creation and maintenance of schedules that balance call center staffing needs with employee availability… more
- Fresenius Medical Center (Dallas, TX)
- …improvement activities that enhance patient care outcomes and program operations . **PRINCIPAL DUTIES AND RESPONSIBILITIES:** All duties and responsibilities are ... all essential functions under the direction of the Program Manager (PM) and with guidance from the Educator, Preceptor...meetings may be required. + Position requires participation in on- call rotation. (Night, Weekend or as defined by individual… more
- Citigroup (Irving, TX)
- …ask the right questions + Experience working in an IT Operations Command Center or Network Operations Center (NOC) for large enterprises **Preferred ... can make the difference within Citi?** The position, "Incident Manager " provides a career opportunity by managing and driving...Experience working in an IT Operations Command Center or Network Operations Center … more
- PNC (Dallas, TX)
- …remotely. Additional locations may be considered. As a Product Management Sr. Manager within PNC's Physical Security organization, you will report into a Physical ... multiple product sets utilizing traditional and emerging capabilities in technology, operations , and data analytics to offer customers a differentiated product… more
- Synchrony (Dallas, TX)
- …We can be reached at ###. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time **Job Family Group:** Contact Center Operations ... Job Description: **Role Summary/Purpose:** The VP, Consumer Bank Operations Transformation - The role will report to...consistently meet performance expectations and have approval from your manager to post (or the approval of your … more
- Sysco (Dallas, TX)
- …work location, work experience and other individualized factors JOB SUMMARY The Maintenance Manager is a critical role with oversight of all planned and unplanned ... MHE, facility/grounds and fleet shop (if applicable). Collaborate with the operations team to improve site employee safety, food safety production quality,… more
- Fresenius Medical Center (Dallas, TX)
- …of Biomedical Technician role as well as a leadership path from Area Technical Operations Manager , Regional Technical Operations Manager , and Senior ... state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** +… more