- PennyMac (Fort Worth, TX)
- …aspirations of homeownership through the complete mortgage journey. **A Typical Day** The ** Call Quality Analyst ** is responsible for performing call ... audits in support of various lines of business within Default Servicing. As the ** Call Quality Analyst ** , you will provide feedback in support of findings,… more
- Bank of America (Addison, TX)
- …call center environment. + Exceeds monthly efficiency objectives and maintains high call quality standards. Required to navigate and use various internal ... Consumer AML Operations Control Analyst - KYC Call Center Addison,...process improvements to address and resolve issues + Ensures quality service and effective and efficient operations support for… more
- Rexel USA (Dallas, TX)
- …Each Other, and Enjoy Making a Difference. If you're driven by collaboration and delivering quality work, join Rexel USA as a Internal Auditor & Control Analyst ! ... Analyst will be based out of our Dallas, TX location!** Summary The Analyst , Audit & Business Controls is responsible for participating in the performance of… more
- Rexel USA (Dallas, TX)
- …Each Other, and Enjoy Making a Difference. If you're driven by collaboration and delivering quality work, join Rexel USA as a Senior IT Oracle EBS Analyst ! **The ... Dallas, TX Location!** Summary The Senior IT Oracle EBS Analyst will serve as an application and business process...our online application system due to disability and would like to request reasonable accommodation, email ###@rexelusa.com or call … more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- **Business Analyst -- Entry Level** **Category:** Business Analysis (functional and technical) **Main location:** United States, Texas, Dallas **Position ID:** ... for our clients? If so, being an Entry-Level Business Analyst in our Dallas Metro at CGI could be...to provide expertise for our clients to enhance the quality of their business and technological products and services.… more
- USAA (Plano, TX)
- …Opportunity** We are seeking a dedicated Enterprise Compliance and Operational Risk Testing Analyst Senior-CFO to work a hybrid schedule from one of our regional ... policies, and procedures. The enterprise Compliance and Operational Risk Testing (ECORT) Analyst Senior supports the Second Line of Defense's oversight of the Chief… more
- USAA (Plano, TX)
- …Opportunity** We are seeking a dedicated Enterprise Compliance and Operational Risk Testing Analyst Lead-CFO to work a hybrid schedule from one of our regional ... policies, and procedures. The enterprise Compliance and Operational Risk Testing (ECORT) Analyst Lead supports the Second Line of Defense's oversight of the Chief… more
- Consolidated Electrical Distributors (Irving, TX)
- …and handle potentially inflammatory situations with composure . Meet or exceed call -answering quantity and quality standards . Work assigned shifts and ... Summary Job title: Help Desk Analyst Job ID: 202496390003 Department: Help Desk Location:...to make decisions quickly and independently in a fast-moving call center environment. Reports to: Manager of IT Service… more
- Toyota (Plano, TX)
- …brands, Toyota is growing and leading the future of mobility through innovative, high- quality solutions designed to enhance lives and delight those we serve. We're ... is looking for a passionate and highly motivated Credit Analyst . The primary responsibility of this role is to...dealership personnel. **What you'll be doing** + Maintaining decision call back times at or below established objectives +… more
- The Cigna Group (Plano, TX)
- **The Cigna Group Sales and Contracting Development Program** **Network Contracting Analyst ** **Start Date July 14, 2025** It's fun to work in a company where people ... and contribute to The Cigna Group's focus on high quality , affordable healthcare. The SCDP has two strategic tracks,...through the full interview process will have a phone call with our recruiter, and two rounds of formal… more
- Deloitte (Dallas, TX)
- …work in a collaborative environment? As an experienced Ent Pharmacy & Willow Senior Analyst you will have the ability to share new ideas and collaborate on projects ... root cause analysis to reduce the inflow of the recurring issues. Provide on- call support for incidents of different priorities reported by end users and escalate… more
- Caterpillar, Inc. (Irving, TX)
- …to an Information Technology Manager. Responsibilities include: + Ensuring the quality and reliability of the firewall infrastructure. + Performing firewall rule ... implementation and quality reviews. + Implementing new firewalls for startup sites....Troubleshooting routing and connectivity issues. + Participating in the On- Call rotation. + Completing EOL firewall replacements and upgrades… more
- Robert Half Accountemps (Plano, TX)
- …crimes compliance risk. Upholding the integrity of the PB, we provide high quality advice and assistance enabling the PB to evaluate clients efficiently and ... able to identify a cause of concerns around negative media + Won't make final judgement call , but will be putting forward a recommendation + So they need to be able… more
- ManpowerGroup (Plano, TX)
- …and manage returns and replacements **What's Needed?** + 1-2 years of Customer Service/ Call Center experience + Proficiency in MS Office (Word, Excel, Outlook) + ... ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of… more
- MUFG (Dallas, TX)
- …/organizational structure, securing agreements and documentations for customer, preparing customer call reports and pipeline reports. + Support the Bank's strong ... relationship banking culture through ongoing customer contact, quality customer service, and superior product knowledge. + Initiate administration tasks in… more
- Deloitte (Dallas, TX)
- …communication, and mitigation efforts as contracted by clients + Responsible for ensuring quality of service metrics are maintained and adhered to by the team, by ... and issues + Interview, train, and assess skills of analyst workforce + Demonstrate leadership and communication skills +...(or QRoC), Proofpoint & Crowdstrike + Expectation to be on- call during off-business hours + Ability to travel up… more
- TEKsystems (Coppell, TX)
- …TO COME INTO THE OFFICE 3 DAYS A MONTH. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone ... and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with...locations) Cell phone with good reception Speakers/Mic to ensure quality audio during conversations, a USB headset will also… more