- TIAA (Frisco, TX)
- **Senior Customer Advocate - Brokerage** The Senior Customer Advocate Brokerage works directly with the organization's brokerage clients to deliver ... phone-based, world-class customer service. This job contributes to the organization's initiatives...contributes to the organization's initiatives by acting as an advocate for participants' long-term financial success. This individual's expertise… more
- Subaru of America (Coppell, TX)
- …the customer and to look at situations from multiple perspectives. As a Customer Advocate , you will make connections with our customers to foster brand ... for call center professionals who are passionate about the customer experience and can deliver on our customer commitment. We empower and encourage you to be an… more
- Carrington (Plano, TX)
- …Must be able to work Pacific Standard business hours.** The Mortgage Servicing Customer Advocate will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next… more
- Southern Glazer's Wine and Spirits (Dallas, TX)
- …skills and experience and will make an offer appropriately. **Overview** The Customer Advocate support customers in resolving issues related to self-service ... experience. Ultimately, the goal is to provide the highest customer satisfaction by providing better visibility and faster resolution of customer -related issues.… more
- Victory Packaging (Fort Worth, TX)
- The Opportunity: The Customer Service Advocate will serve as a support for the Dallas BRANCH and will be responsible for receiving and processing material orders ... shipping date, anticipated delays, and any additional information needed by the customer . * Prints shipment documents for processing by warehouse. * Receives and… more
- CAE USA INC (Dallas, TX)
- …the customer 's business and their products/services landscape and acting as the customer 's advocate to drive successful product adoption and customer ... informed decisions and take control of critical tasks. The Customer Success Manager will report into CAE Flight Services...processes to support client needs. + Be the client advocate within CAE and conduct or facilitate meetings within… more
- Palo Alto Networks (Plano, TX)
- …of typical business challenges faced by our customers and serve as a customer advocate driving product adoption through upgrade planning, best practice ... - just to name a few! **Your Career** Our Customer Success Engineers(CSEs) provide deep product-level expertise in deployment,...This position works within our Secure Access Service Edge(SASE) Customer Success organization as part of a team that… more
- Palo Alto Networks (Plano, TX)
- …upgrade process in mission critical environment Product Adoption + Serve as a customer advocate , improving product adoption by influencing the product roadmap, ... Palo Alto Networks office. **Your Impact** Product Expertise + Capture customer 's business and risk requirements, translating them into technical requirements +… more
- Palo Alto Networks (Plano, TX)
- …of typical business challenges faced by our customers and serve as a customer advocate driving product adoption through upgrade planning, best practice ... the industry's best cybersecurity solutions together! **Your Career** Our Customer Success Engineers(CSEs) provide deep product-level expertise in deployment,… more
- ManpowerGroup (Plano, TX)
- …and implementation of network security and endpoint solutions. + Act as a customer advocate , influencing upgrade decisions by suggesting stable code versions and ... client in the cybersecurity services industry is seeking a Customer Success Engineer to join their team. **Job Title:... Success Engineer to join their team. **Job Title: Customer Success Engineer - NGFW** **Location: Hybrid-Plano, TX** **What's… more
- Citigroup (Irving, TX)
- …Other job-related duties may be assigned as required. **Additional Preferred Qualifications:** + Customer advocate - have customer intuition and continuously ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...through data and metrics + Brand ambassador - strong advocate of Citi products and services, both internally and… more
- Amazon (Dallas, TX)
- …architectures on AWS for data, analytics, and AI workloads. As a trusted customer advocate , you will help organizations understand best practices around advanced ... data. A core part of your role is acting as a trusted customer advocate , helping organizations understand best practices for cloud-based data, analytics, and AI… more
- Amazon (Dallas, TX)
- …solutions on AWS, including cloud native network functions (CNFs). As a trusted customer advocate , you will help organizations understand best practices for ... A core part of your role is acting as a trusted customer advocate , helping organizations understand best practices for operating and optimizing network workloads… more
- Amazon (Dallas, TX)
- …architectures on AWS for data, analytics, and AI workloads. As a trusted customer advocate , you will help organizations understand best practices around advanced ... data. A core part of your role is acting as a trusted customer advocate , helping organizations understand best practices for cloud-based data, analytics, and AI… more
- Amazon (Dallas, TX)
- …reliable, cost-effective, and scalable cloud architectures on AWS. As a trusted customer advocate , you will help organizations understand best practices around ... A core part of your role is acting as a trusted customer advocate , helping organizations understand best practices for cloud-based solutions. You will shape… more
- Honeywell (Plano, TX)
- …the customer sales cycle and cross-functionally within both organizations. . Be a customer advocate within Honeywell and a Honeywell advocate with your ... and outcome-based solutions to create flexible ecosystems focused on customer needs. As a trusted advisor, the outcomes you...will be to lead and manage all aspects of customer engagements to both maintain existing relationships as well… more
- Intuit (Plano, TX)
- …accounting industry in a people leadership role. The ideal candidate is a: + Customer Experience Advocate : 7+ years of leading customer experience, removing ... Overview Join the Intuit Customer Success team as a Group Manager of...of managers and their experts. You will be the advocate and voice of this growing team, and a… more
- Johnson Controls (Irving, TX)
- …relationship particularly when selling Performance Contracting initiatives. + Acts as the customer 's advocate in interactions with the JCI organization to ensure ... proposition at the executive level (C-level) by providing solutions to the customer 's business and financial challenges. Builds and manages long term customer… more
- Johnson Controls (Irving, TX)
- …probability of a close as well as other pertinent information. + Acts as the customer 's advocate in interactions with Johnson Controls to ensure the customer ... construction community by providing business and technical solutions. Builds customer relationships/partnerships with assigned accounts. Responsible for customer … more
- Palo Alto Networks (Plano, TX)
- …and technical professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly ... summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer … more