- UWorld, LLC (Coppell, TX)
- …Customer Care team. Based in Dallas, Texas, we are seeking a Technical Support - Customer Care Specialist to serve as a primary point of contact ... , billing/account, and product usability concerns. Our Technical Support - Customer Care Specialists interact daily with our end-users predominantly… more
- Palo Alto Networks (Plano, TX)
- …train new Engineers to be successful within Palo Alto Networks. **Your Impact** + Customer Satisfaction - Customer support is a strategic differentiator for ... preferred + Prior management experience leading a team of technical support engineers with abilities ranging from...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Omnicell (Fort Worth, TX)
- …8AM EST** . **Please apply only if you can fully commit to this schedule.** The Technical Support Engineer will provide technical support to customers, ... technical support staff, and field support staff, focused on diagnosing, troubleshooting, and repairing Omnicell...a fast-paced, continuously changing environment + Ability to document technical customer issues into notes that are… more
- Palo Alto Networks (Plano, TX)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. Were a… more
- Palo Alto Networks (Plano, TX)
- …high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to ... across the entire organization and Executive Leadership + Publish Technical Support Bulletins and other user documentation...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Plano, TX)
- …needed (often, in high-pressure situations). **Your Impact** + Provide White Glove Technical Support to top-tier customers + Provide tailored troubleshooting, ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Plano, TX)
- …like Jenkins and Ansible + Customer Interaction - Significant experience in a Technical Assistance Center (TAC) or in direct support or consulting roles with ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Plano, TX)
- …professional. As part of the global Cortex support team, you will serve our customer base by providing technical support , answering incoming support ... needed (often in high-pressure situations). Your Impact + Provide Technical Support to customers and partners +...problems, with a pointed focus of providing the best customer support in the industry. **Our Commitment**… more
- Palo Alto Networks (Plano, TX)
- …+ Work to reproduce customer issues and qualify critical issues + Publish Technical Support Bulletins and other user documentation in the Knowledge Base + ... high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies...problems, with a pointed focus of providing the best customer support in the industry. We are… more
- PNC (Dallas, TX)
- …supporting geographically dispersed data centers. Performing 2nd or 3rd level technical support for mainframe infrastructure software. Assist service partners ... and remediation of complex environments. Work cooperatively with our peer mainframe technical support teams, application development teams, and their lines of… more
- Palo Alto Networks (Plano, TX)
- …assistance as needed (often, in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...problems, with a pointed focus of providing the best customer support in the industry. **Our Commitment**… more
- Palo Alto Networks (Plano, TX)
- …assistance as needed (often, in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...problems, with a pointed focus of providing the best customer support in the industry. We're a… more
- Palo Alto Networks (Plano, TX)
- …As part of the global Cortex XDR support team, you will serve our customer base by providing technical support , by answering incoming support ... and customer service skills The Team Our technical support team is critical to our...without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Microsoft Corporation (Irving, TX)
- …bring your aspirations, talent, potential - and excitement for the journey ahead. As a Technical Support Engineer, you will provide technical support to ... bag sessions, blogs, quality assurance checks). Develops readiness content. Mentors new Technical Support Engineers. Develops intermediate level competence on … more
- Mass Markets (Dallas, TX)
- …POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales ... (Not Required) + One (1) year of experience in customer service, technical support , inside...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- S&P Global (Dallas, TX)
- …best practices to prevent future issues. **The Team:** Our team provides exceptional technical support within the Regulatory and Compliance sector. We value ... with clients, enhancing your client-facing skills. **Responsibilities:** + Provide technical support for clients using our Reg...our customers to achieve shared goals. **Benefits:** We take care of you, so you can take care… more
- Dentsply Sirona (Richardson, TX)
- …Type of Experience:** + **A minimim of 2 years of experience working in a Customer Support and/or Technical Support environment preferred** + **Dental ... **Summary:** **The primary responsibility of this position is to provide professional customer support for all internal and external customers including… more