• Customer Retention Lead

    Zoom (Baton Rouge, LA)
    …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
    Zoom (12/14/25)
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  • NetSuite Account Manager

    Oracle (Baton Rouge, LA)
    …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
    Oracle (12/09/25)
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  • NetSuite Sales Account Manager - Chicago

    Oracle (Baton Rouge, LA)
    …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
    Oracle (12/08/25)
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  • NetSuite Account Manager - Emerging Markets…

    Oracle (Baton Rouge, LA)
    …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
    Oracle (11/25/25)
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  • Consumer Senior Program Lead (B2C…

    Coinbase (Baton Rouge, LA)
    …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
    Coinbase (10/03/25)
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  • Retail Part Time Team Lead

    The ODP Corporation (Baton Rouge, LA)
    …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
    The ODP Corporation (09/27/25)
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  • Senior Director, Enterprise Customer

    PagerDuty (Baton Rouge, LA)
    …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
    PagerDuty (11/14/25)
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  • Customer Success Account Manager

    ISC2 (Baton Rouge, LA)
    …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
    ISC2 (10/21/25)
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  • Customer Success Manager - Cisco

    SHI (Baton Rouge, LA)
    …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
    SHI (11/19/25)
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  • Federal Staff Customer Success Technical…

    Confluent (Baton Rouge, LA)
    …and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
    Confluent (10/28/25)
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  • Sr Customer Success Manager

    Oracle (Baton Rouge, LA)
    **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased ...of customers * Referenceability * Success Stories * ARR retention and growth * Contract renewal rate * Code… more
    Oracle (12/10/25)
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  • Major & Strategic Account Executive…

    Wolters Kluwer (Baton Rouge, LA)
    …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
    Wolters Kluwer (10/23/25)
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  • Senior Director, Product Marketing

    Dodge Construction Network (Baton Rouge, LA)
    …+ Generate high-impact product and feature launch campaigns that activate prospects and our customer base ** Customer Retention & Product Adoption** + Build ... to identify champions and build advocacy programs that turn customer success into brand success + Lead ... Customer Success and Product teams to translate customer insights into playbooks that improve gross retention more
    Dodge Construction Network (11/18/25)
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  • VP, TPA Sales (Hnas)

    Highmark Health (Baton Rouge, LA)
    …services to new and existing accounts. This role is also responsible for account retention and service to our customers across the Markets that we serve. The ... channels. This leader develops overall targets for sales and/or retention and tracks performance against targets. This high-impact role...limited to PA, DE, WV, NY and CA. + Lead the strategic planning sales efforts for the market,… more
    Highmark Health (10/14/25)
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  • Sr. Manager - Services Presales - Cybersecurity

    SHI (Baton Rouge, LA)
    …improvements and proactively drive continuous improvement across the organization. + Customer -Centric Mindset: Can lead strategic initiatives focused on ... a culture of customer focus throughout the organization. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a… more
    SHI (12/13/25)
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  • Product Group Manager, Integrated Services Data,…

    Ford Motor Company (Baton Rouge, LA)
    …can be answered through data, driving significant improvements in product development, customer acquisition and retention . + Champion a data-driven culture ... and delivering cutting-edge software subscriptions and services that enhance the customer journey and unlock new revenue streams. The Global Data, Insights… more
    Ford Motor Company (10/31/25)
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  • Director, Cloud Engineering - CISO

    Oracle (Baton Rouge, LA)
    …America, Cloud Services)** **Position Overview** The **Director of Field CISOs** will lead a high-impact team of customer -facing security executives within the ... to engage both C-suite and technical architects + Demonstrated ability to ** lead teams** while also directly engaging with customers + Familiarity with enterprise… more
    Oracle (11/25/25)
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  • Director of Consulting

    Acxiom (Baton Rouge, LA)
    …or Direct-sold client engagements) that spans Adobe portfolio plays (eg, Unified Customer Experiences, Content Supply Chain). + Lead , mentor, and coach ... growth. + Cultivate an inclusive, collaborative, and high-performing team culture. + Lead recruitment, onboarding, and talent retention efforts to strengthen the… more
    Acxiom (11/18/25)
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  • Principal Product Manager, Growth

    PagerDuty (Baton Rouge, LA)
    …Product Manager, Growth** PagerDuty is seeking a Principal Product Manager to lead our Growth initiatives and drive our transformation of value realization ... PMs on growth practices. **Key Responsibilities:** **Growth Strategy & Experimentation** + Lead the vision, strategy, and execution for AI growth products and… more
    PagerDuty (11/20/25)
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  • Sr Services Sales Rep, CSS NA- Retail

    Oracle (Baton Rouge, LA)
    customer -success/ \#LI-VC7 **Responsibilities** **RESPONSIBILITIES** + **Sales Leadership & Strategy:** Lead the sales efforts to sell Oracle Customer Success ... Seeking a highly motivated and results-driven Sales Professional to join the Customer Success Services (CSS) team, specifically focusing on expanding and growing CSS… more
    Oracle (12/13/25)
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