• Telecommunications Analyst II

    Abbott (Abbott Park, IL)
    …+ **Support & Maintenance:** + Provide technical support for cloud contact center systems, including troubleshooting, patching, and performance monitoring. + ... Participate in on-call rotation. + **Cloud Contact Center Setup:** Assist in configuring and deploying cloud-based contact center platform Five9. + **Integration:** Assist in integrating cloud contact center solutions with other enterprise systems like CRMs,… more
    Abbott (09/04/24)
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