- Pearson (Nashville, TN)
- ** Customer Service Technical Support Analyst** **Remote, USA** **Permanent** Pearson is the world's largest learning company, committed to providing ... achieve their highest potential through learning. **Role Overview:** We are seeking a ** Customer Service Technical Support Analyst** to join our remote… more
- TEKsystems (Nashville, TN)
- … -Hardware Maintenance -Logistical Support Skills Desktop, Windows 10, Troubleshooting, Customer service , Technical support , Hardware, Support ... , Active directory, Windows, Office 365 Top Skills Details Desktop,Windows 10,Troubleshooting, Customer service , Technical support Additional Skills &… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Mass Markets (Nashville, TN)
- …or older + High school diploma or equivalent + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or ... motivated to achieve success. In this position, you will deliver comprehensive customer service and sales support , guiding customers through their coverage… more
- Confluent (Nashville, TN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Nashville, TN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Johnson Matthey (Nashville, TN)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Mitsubishi Chemical Group (Nashville, TN)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Sutherland Global Services (Nashville, TN)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- PSI Services (Nashville, TN)
- … technical discussions with clients. + Experience in effective customer service , client management, and/or technical support is preferred. + Knowledge ... + Deliver webinars, presentations, trainings and record videos to support the HiSET Program. + Work with HiSET leadership...technologies. + Must have excellent time management, communication and customer service skills. + Ability to build… more
- Vanderbilt University (Nashville, TN)
- The Technical Support Specialist provides remote and in-person support to the Vanderbilt University community. In addition to handling complex technical ... and Troubleshooting: + Provide comprehensive remote and in-person technical support to students, faculty, and staff,...development within the IT field is necessary. + Excellent customer service skills, demonstrated through a proven… more
- Verint Systems, Inc. (Nashville, TN)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) + + + Date:Dec 13, 2024 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... training is provided. The liability to provide top quality technical support is greater due to the...type of questions asked. Responsibilities + Provides world class customer service in a fast-paced customer… more
- Rocket Software (Nashville, TN)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Fujifilm (Nashville, TN)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Sutherland Global Services (Nashville, TN)
- …including a personal trainer dedicated to Sutherland + Experience working in a customer service or contact center environment with a passion for providing ... PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel) + Technical support experience + Strong problem-diagnosis and problem-solving skills… more
- Highmark Health (Nashville, TN)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Amazon (Nashville, TN)
- …data, interfacing with end-users and driving large, complex technical solutions to customer problems. Our mission is to support , deploy and improve the ... Can you work with stakeholders to build solutions that support fleets of hundreds of thousands of connected devices...Network Infrastructure solutions. . Drive proof of concepts, develop technical documents required for service deployment. .… more
- Amazon (Nashville, TN)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and earn trust. Come build the future as a Technical Program Manager III at Amazon, where you will...generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe.… more
- Intermountain Health (Nashville, TN)
- …area. The Senior level analyst works within a team and serves as the lead technical support for a system business or clinical domain. Within their team, they ... the data and operations of the business/clinical areas you support . Partner with Analytic leadership to ensure customer...and resourced. Provide a high level of expertise and customer service in order to delight business… more