- Palo Alto Networks (Santa Clara, CA)
- …and security engineers to build environments where our customers and employees thrive. In this Cloud Escalation Engineer - Prisma Access role, you will act as a ... groundbreaking change in the way the industry views cybersecurity as it relates to our cloud environments, one that is necessary in our mission to protect our way of… more
- eightfold.ai (Santa Clara, CA)
- Job Location: Santa Clara, CA As a Senior Staff Frontend (UI) Software Engineer, you will be responsible for designing, developing and maintaining our web ... plans to improve our overall software quality + Handle enterprise customer escalation issues promptly and thoroughly. Qualifications: + BS/MS in Computer Science is… more
- Ford Motor Company (Palo Alto, CA)
- Ford Model E Platform Architecture Engineering is looking for a Senior Staff embedded software engineer to work on any of the following domains: BSP for ... with planning, implementation approaches, testing, documenting, and maintain solutions for cloud , on premise, and hybrid services, systems or subsystems using… more
- Amazon (Sunnyvale, CA)
- …for global markets. You will anticipate bottlenecks, drive risk and escalation management, make data-driven tradeoffs, and balance customer and business needs ... goals, requirements, risk, and timelines to internal cross-functional teams and senior leadership. Key job responsibilities * Own and drive end-to-end program… more
- ServiceNow, Inc. (Santa Clara, CA)
- …8,100 customers, including 85% of the Fortune 500(R). Our intelligent cloud -based platform seamlessly connects people, systems, and processes to empower ... in a consistent, high-quality, and timely manner. + Be the technical escalation point in solving customer issues and coordinating and prioritizing timely resolutions… more
- eightfold.ai (Santa Clara, CA)
- …the next generation of our AI-powered talent platform. About the Job As the most senior -level Staff Software Engineer on the team, you will own major roadmap ... trends and technologies in AI-assisted product development. + Handle enterprise customer escalation issues as needed. Qualifications + BS/MS in Computer Science or… more
- Amazon (East Palo Alto, CA)
- …full product cycle: feature brainstorming, design, implementation, validation and customer escalation . AWS Utility Computing (UC) provides product innovations - from ... services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set… more
- Amazon (Sunnyvale, CA)
- …short and long-term recommendations, and trade-off analyses for all audiences, including senior leadership. * Interact with and influence other teams (eg, service ... technical investigations and analysis, and provide actionable recommendations to senior leadership audience with minimal supervision. * Develop deep knowledge… more
- Amazon (Santa Clara, CA)
- …high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns. -Support Builder queries and situations with discretion ... influence multiple levels of the organization, ranging from Builders to senior leaders. -Conduct workplace investigations in collaboration with Builder Relations.… more
- Amazon (Sunnyvale, CA)
- …leading large programs with a well-rounded technical background in software development and cloud infrastructure. You must be able to thrive and succeed in an ... done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is committed to a diverse and… more