- Palo Alto Networks (Santa Clara, CA)
- …create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued ... + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer + Proficiency… more
- IBM (San Jose, CA)
- …A culture of learning, collaboration, and innovation! **Your role and responsibilities** As a Technical Support engineer , you will: * Drive resolution of ... and customer-focused engineers to join our team of Technical Support Engineers. As a support engineer , you'll gain hands-on experience supporting a wide… more
- Palo Alto Networks (Santa Clara, CA)
- …Cloud Security Engineer + Certified Kubernetes Administrator/Specialist **The Team** Our technical support team is critical to our success and mission. As ... as needed (often, in high pressure situations). **Your Impact** + Offer technical support to customers and partners. + Effectively manage support cases… more
- Palo Alto Networks (Santa Clara, CA)
- …the kind of precision that drives great outcomes. **Your Career** As a Platinum Support Engineer , you will work firsthand with our valued Platinum customers to ... high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to… more
- Palo Alto Networks (Santa Clara, CA)
- … assistance as needed (often, in high pressure situations). **Your Impact** + Offer technical support to customers and partners. + Effectively manage support ... follow-ups. + Conduct fault isolation and root cause analysis for technical issues. + Author Technical Support Bulletins and other technical … more
- Palo Alto Networks (Santa Clara, CA)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …of platforms. + Innovate new product features based on customer, partner, and technical support engineer feedback + Proactively identify product features ... for all Next-Gen Firewall platforms. As a Platform Software Engineer , you will be expected to participate in all...experience in device drivers, platform software, hardware bring-up and support + Experience with Linux Kernel, DPDK, Platform and… more
- IBM (San Jose, CA)
- …finally for your own career. **Your role and responsibilities** The Content Manager OnDemand Technical Support engineer : * Provides technical support ... other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand....Engineer , you will participate in the worldwide remote technical support team for our Content Manager… more
- IBM (San Jose, CA)
- …our company and finally for your own career. **Your role and responsibilities** The Technical Support engineer : * Provides technical support ... management, protection of data, and data governance. Successful candidates will provide technical support assistance to customers using problem determination /… more
- IBM (San Jose, CA)
- …a Customer Support Engineer , you will participate in the worldwide remote technical support team for our InfoSphere Optim software. You will be part of ... own career. **Your role and responsibilities** The InfoSphere Optim Software developer support engineer : * Provides technical support assistance to… more
- IBM (San Jose, CA)
- …Customer Support Engineer , you will participate in the worldwide remote technical support team for our Content Manager OnDemand software. You will be ... career. **Your role and responsibilities** The Content Manager OnDemand Software developer support engineer : . Provides technical support assistance to… more
- Nutanix (San Jose, CA)
- …in over 200 countries. Our global team includes 700+ people who deliver 24/7 technical support to our customers, enabling their success with our hybrid ... **Systems Reliability Engineer Intern - LOCAL applicant ONLY** **Hungry, Humble,...as a Systems Reliability Engineering (SRE) Intern, solving complex technical product-related problems and delivering world-class customer outcomes. As… more
- Cadence Design Systems, Inc. (San Jose, CA)
- …to make a difference and be challenged? Join the High-Performance Culture at Cadence.As a Technical Presales Engineer , you will support the technical ... an impact on the world of technology. Senior Applications Engineer - DDR Design IPJob Location: San Jose, CAJob...DDR IP. This role offers the benefit of both technical growth and business skill development. You will be… more
- MongoDB (Palo Alto, CA)
- …and flavor. **What you will do at MongoDB** As a Senior Technical Services Engineer , Cloud, you will: + Support and guide our strategic customers, focus on ... the product and community **Job Description** As a Senior Technical Services Engineer , Cloud you'll be advising...characterize, solve & recover from problems raised to the Technical Support team + Resolve technical… more
- NVIDIA (Santa Clara, CA)
- …robots. We are currently seeking a dynamic individual to join our team as a Technical Marketing Engineer who can move and adapt quickly to changing needs! What ... blueprint. + Work with engineering and core infrastructure teams on technical architecture, API design, usage dashboards, security and enterprise readiness. +… more
- MongoDB (Palo Alto, CA)
- …and community **Cool things you'll do** + In this cross‑functional role as a Technical Services Engineer , you will work with the largest and most demanding ... shift. + Due to the 24/7 nature of our support organization, certain events throughout the year will require...technical troubleshooting expertise and experience as a TSE ( Technical Services Engineer ) by working on customer… more