- TEKsystems (Newton, IA)
- …applicable. Top Skills Details + Customer service + Microsoft office + Data entry + Call center Additional Skills & Qualifications MUST HAVE: + 1+ years of ... customer service experience (retail, restaurant are acceptable) + Experience with Microsoft Office BEST: + Experience in a health care role + Experience taking inbound calls + nursing home / CNA experience and medical terminology Experience Level Entry Level… more
- TEKsystems (Newton, IA)
- …. Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. . The ... Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. . Obtain, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment… more
- TEKsystems (Newton, IA)
- …Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer ... Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to… more
- CenterWell (Des Moines, IA)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- AbbVie (Des Moines, IA)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written communication ... Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by...communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a fully… more
- Robert Half Office Team (Johnston, IA)
- …(preferred). + 6+ months of customer service or support experience, ideally in a call center . + Familiarity with agriculture or technology dealer channels is a ... agricultural equipment? Robert Half is hiring a Customer Support Representative to join John Deere's e-Commerce Contact Center... Representative to join John Deere's e-Commerce Contact Center team in Johnston, IA! This is an exciting… more
- Wells Fargo (Des Moines, IA)
- …in a fast paced, high demand, environment while balancing multiple priorities + Call center background or experience a plus + Demonstrated Customer Experience, ... Customer Service, and/or Operations experience with either digital self-service or call center customer servicing, especially gathering facts to make informed… more
- Evolent (Des Moines, IA)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... via bilingual assessment upon offer acceptance) is a plus. * At least 1 year call center experience is required. * Ability to handle a heavy call volume of… more
- Trinity Health (Des Moines, IA)
- …Customer Service Rep, you will provide coverage for the MercyOne Des Moines call center . Answers multiple phone lines, transfers calls, takes accurate messages, ... metro area and surrounding counties. MercyOne Des Moines Medical Center , founded by the Sisters of Mercy in 1893,...operating hospital in Des Moines and Iowa's largest medical center , with 802 beds available. The hospital is one… more
- Mom's Meals (Des Moines, IA)
- …and showing core values Preferred Skills & Experience + 1 year of previous call center experience + Previous experience with auto dialer, multi-line phone ... meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This… more
- Sharecare (Des Moines, IA)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Mom's Meals (Des Moines, IA)
- …and showing core values Preferred Skills and Experience + 1 year of previous call center experience Physical Requirements + Repetitive motions that include the ... Position SummaryThe Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is… more
- Sunrun (Des Moines, IA)
- …+ High School Diploma Required + Minimum of 6 months of experience in a call center environment + The ability to communicate fluently in English is an ... services. Their main duty is to qualify prospective customers by adhering to call quality standards. They must be highly motivated to deliver a spectacular… more
- Sunrun (Des Moines, IA)
- …Sales experience is preferred + A minimum of six months of experience in a call center environment required + Excellent verbal and written communication skills + ... Provides an excellent experience for in-process customers by adhering to company call quality standards + Effectively overcomes and handles objections from solar… more
- Molina Healthcare (Des Moines, IA)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- Robert Half Office Team (Johnston, IA)
- …personnel to provide proper policy execution and adequate resolution. Qualifications: + Call Center experience + 6+ months experience with customer ... products supported may include parts, whole goods, or product-related services. Apply today or call our team directly at ### to learn more. Paige, Christin, and Erin… more
- TEKsystems (Newton, IA)
- …For + Must-Haves: + 1+ year of customer service experience (retail, restaurant, or call center ). + Strong computer skills and experience with Microsoft Office. + ... Nice-to-Haves: + Experience in a healthcare or office environment. + CNA certification or knowledge of medical terminology. + Background in nursing homes or similar patient-facing roles. Work Environment + On-site in Newton, IA, 50208. + Shifts may vary, with… more
- HomeSafe Alliance (Des Moines, IA)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...processing customer orders. + May function as a designated representative for designated accounts. + May lead and train… more
- Pine Acres Rehabilitation & Care Center (West Des Moines, IA)
- Pine Acres Rehabilitation & Care Center EMPLOYEE JOB DESCRIPTION Job Title: Maintenance Director Department: Administration Supervisor: Administrator Position(s) ... projects as directed by the Administrator Requires to be on- call Ensures a safe environment. Promptly reports any unsafe...visitors in a courteous manner. Acts as a positive representative of the facility. Contributes to team effort, may… more