- Cardinal Health (Des Moines, IA)
- …in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II, Customer Service Operations is responsible ... **_What Customer Service Operations contributes to Cardinal...instruction on new assignments + Consults with supervisors or senior peers on complex and unusual problems **Anticipated hourly… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- The Senior Customer Service representative is responsible for providing leadership and coaching a team of Customer Service Agents, with the goal ... + Perform regular monitoring of calls and provide coaching and feedback to customer service representative staff. + Perform tasks to assure service … more
- Cardinal Health (Des Moines, IA)
- …administration, customer orders, and problem resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for ... **_What Customer Service Operations contributes to Cardinal...in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health… more
- Cardinal Health (Des Moines, IA)
- …business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer … more
- Wells Fargo (West Des Moines, IA)
- **About this role:** Wells Fargo is seeking an Associate Customer Service Representative in Chief Operating Office - Operations. Find out why we're the #1 ... from supervisor and escalate questions and issues to more senior employees + Interact with team on basic information,...or external customers **Required Qualifications:** + 6+ months of Customer Service , Financial Services or Contact Center… more
- Trustmark (Des Moines, IA)
- …**About the role** Responsible for responding to high volume of inbound client/ customer requests and inquiries by providing information, processing basic customer ... appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key Accountabilities** + Researches and… more
- Oracle (Des Moines, IA)
- …strategy, and planning. Develop solution proposals encompassing all aspects of the customer 's service lifecycle. Participate in the development, presentation and ... future of customer success in retail services (eg, maintenance and service contracts). **ABOUT CSS** Oracle is the only provider of fully integrated technology… more
- Cardinal Health (Des Moines, IA)
- …issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Hy-Vee Food Stores (Grimes, IA)
- …diploma or equivalent required; 3-5 years previous related work experience; + Customer service or retail experience preferred. Physical Requirements + Visual ... committed to supporting our customers and each other. Job Description: Job Title: Customer Care Representative Department: Customer Care FLSA: Non-Exempt… more
- Concentrix (Des Moines, IA)
- …to take initiative and ownership with focus on continuous improvement + Strong customer service disposition and sense of professionalism + Solid understanding of ... Home (https://jobs.concentrix.com/) "Job Details ** Senior Solution Architect- Customer Experience - CX...+ Determines most appropriate solution in collaboration with Sales Rep and Sales Engineer, through participation in detailed discussions… more
- Oracle (Des Moines, IA)
- …greater speed and less disruption to their business. As a CSS Fields Sales Rep ; you'll be responsible for closing managed service engagements within a defined ... and be an integral part of the Oracle Advanced Customer Services (ACS) Sales Organization! Responsibilities: + Services Sales...Level - IC4 **Responsibilities** As the ACS Fields Sales Rep ; you'll be responsible for closing managed service… more
- Oracle (Des Moines, IA)
- …Oracle services to strategic Hospitality and Travel customers. As the CSS Sales Representative , you'll be responsible for closing service engagements within a ... Candidates located in the West will be given priority consideration. Oracle Customer Success Services helps customers achieve both IT and financial goals by… more
- Boehringer Ingelheim (Ames, IA)
- …communication and interpersonal skills. + A collaborative team player. + Possesses a customer service orientation, delivering results and executing in a fast and ... (eg on development teams, regulatory authority meetings and key Opinion Leaders). The Senior Scientist, Clinical acts as the Clinical Representative as assigned… more
- Athene (West Des Moines, IA)
- …improvement strategies, offer mentorship to junior engineers, and consistently deliver superior customer service to the end user community. Accountabilities: + ... an inclusive and dynamic work environment at our various locations. Purpose: The Senior Systems Engineer serves as an integral member of the End User Technology… more
- Northrop Grumman (Melbourne, IA)
- …has an opening for a **Air Vehicle System Test Engineer - Engineering Field Service Representative ** (FSR) to join our team of qualified, diverse individuals ... NGC and customer Flight Engineers, aircraft maintenance Technicians, US Navy service members, and Subsystem SMEs in order to sustain operations. + Primary… more
- UKG (Des Moines, IA)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... with proposals, RFPs, and demos + Expert Technical Sales Support + Highly reference-able customer base with 96% customer retention with our hosted SaaS solution… more
- Concentrix (Des Moines, IA)
- …and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place ... for you! As a remote Customer Service Representative , you'll join...referring them to published materials, secondary sources, or more senior staff. + The ability to de-escalate situations and… more
- Oracle (Des Moines, IA)
- …Agent interfaces for digital customer service channels, considering end user, service rep , service manager, and AI builder personas. + Partner with ... define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This… more
- Molina Healthcare (Des Moines, IA)
- …healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible ... provider issues that may cross departmental lines and involve Senior Leadership. + Serves as a subject matter expert...healthcare setting. **Required Experience** + 3 - 5 years customer service , provider service , or… more
- Molina Healthcare (Des Moines, IA)
- …Molina healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** This role serves as the primary ... policies and procedures while achieving the highest level of customer service . + Conducts regular provider site...they arise, making an assessment when escalation to a Senior Representative , Supervisor, or another Molina department… more