- UKG (Ultimate Kronos Group) (Santa Ana, CA)
- …whatever gives you purpose. We're united by purpose, inspired by you. As an Escalation Manager (EM) in the UKG Customer Success organization, working directly ... with a variety of internal constituencies, you will assume ownership of complex and escalated customer issues for our HCM/SaaS products and services. The ability to interact effectively with technical resources from internal UKG teams and to breakdown complex… more
- IQVIA (Anaheim, CA)
- …and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager , and/or a leadership role in a specific CDM task ... escalation , workload projections, and provide technical expertise. + Lead direct negotiations with customer, eg, timelines, financial, process, resources. +… more
- IQVIA (Anaheim, CA)
- …management; communications; and milestone deliverables. Perform role of Data Team Lead (DTL). Comply with Good Clinical Practices (GCPs), applicable regulatory ... and internal team members to manage continuous process improvements, issue escalation , workload projections, and provide technical expertise. + With guidance,… more
- Wells Fargo (Pomona, CA)
- …completion and been placed into a branch. Successful completion of the Branch Manager Readiness program is a pre-requisite to transition into a non-exempt Associate ... Branch Manager (ABM) or exempt Branch Manager (BM)...to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to… more
- Niagara Bottling LLC (Ontario, CA)
- …compensation and benefits packages for our Team Members. Production Operator Lead 2-2-3 This position is responsible for collaborating with the Production ... comment on line downtime and communicates appropriately per the escalation plan. + Adheres to the highest standards of...focusing on the following key drivers of success: + Lead Like an Owner + Makes safety the number… more
- Wells Fargo (Woodland Hills, CA)
- **About this role:** Wells Fargo is seeking a Senior Commercial Banking Portfolio Manager to support our Middle Market banking teams in Southern CA, Arizona and ... evaluation of multiple factors + Resolve moderately complex issues and lead Commercial Banking Portfolio Management team, to meet project deliverables, while… more
- Southern California Edison (Rosemead, CA)
- **Join the Clean Energy Revolution** Become an **IT Senior Manager - Innovation/ Product Engineering** at Southern California Edison (SCE) and build a better ... tomorrow. In this job as the Senior Manager in our IT Innovation Engineering Team, you will...and drive successful outcomes. **Key Focus of Role** + Lead the IT Innovation/Product Engineering Team to develop, implement,… more
- Alight (Norco, CA)
- …your passion to work. To learn more about us, visit stradaglobal.com **Tax Filing Senior Manager ** As a senior lead , you will ensure excellence in delivery for ... auditing tasks to identify trends and improvement opportunities. You will lead process enhancement efforts and drive positive outcomes. Your responsibilities will… more
- Southern California Edison (Santa Ana, CA)
- **Join the Clean Energy Revolution** Become an **IT Operations, Manager - Distribution Platform Support** at Southern California Edison (SCE) and build a better ... system outages related to the control system platform. + **Continuous Improvement:** Lead the operations team to performing analysis and providing recommendations to… more
- Target (Fontana, CA)
- …guests alike. **About the job:** As an **Engineering & Facilities Maintenance Operations Manager ** , you will enable high performance of the supply chain facility by ... emergency repair of critical assets and will oversee the escalation process in the midst of downtime incidents. You...communicate necessary policies and procedures + Ability to manage, lead , and influence others on a team while prioritizing… more
- Generac Power Systems (Corona, CA)
- …of the project(s) or project scope changes. + Act as an escalation point for any customer-facing errors, implementing quick and encompassing corrective measures. ... plumbing, framing, building envelope systems, concrete, and environmental issues (asbestos, lead -based paint, and mold) + Advanced understanding of cost estimating,… more
- ADP (San Dimas, CA)
- …+ Attend the weekly training call with the front-line member services, and lead training discussions. + Collate escalation reports for compliance and bank ... project management and leadership skills to assist the Team Manager in establishing the direction of daily activities and...logs to the banks. + Be able to identify escalation trends or spikes to deliver more understanding to… more
- H&R Block (Pomona, CA)
- …are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk, providing phone ... to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General... to the Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact… more
- Illumination Foundation (Fullerton, CA)
- …to clients interested in services + Works with a multidisciplinary team, lead site activities such as; current events groups, community meetings, goals groups, ... + Meet documentation standards as assigned by Clinical Supervisor, Manager or Director + Informs Supervising Manager ...issues. Be available to assist staff immediately with the de- escalation process when asked to do so by security… more
- Morgan Stanley (Pasadena, CA)
- …work across team members, managing priorities and schedules, while serving as an escalation point for team-related issues and concerns * Works in conjunction with ... the Business Service Manager (BSM) to oversee such team responsibilities as interviewing...service projects and operational issues * Serves as the lead contact with clients for administrative problem resolution and… more
- Safran (Garden Grove, CA)
- …to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed. This ... here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more… more
- Niagara Bottling LLC (Diamond Bar, CA)
- …TMS (OTM) and EBS + General exception management and issue resolution + Escalation to leadership team when appropriate + Provide overflow support to Execution ... focusing on the following key drivers of success: + Lead Like an Owner + Makes safety the number...resume into this career site or to a hiring manager does so with the understanding that the applicant's… more
- US Foods (La Mirada, CA)
- …and matches HR solutions to identified gaps. Serves as the area escalation point on employee relations issues of significant complexity. **ESSENTIAL DUTIES AND ... to Region Leadership and centralized talent management team. * Lead the HR team for the area with demonstrated...other people leaders * Other duties as assigned by manager * Travel required 10% to domiciles and events.… more
- Safran (Garden Grove, CA)
- …to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed. Summary ... here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more… more