- Refloor (Troy, MI)
- Call Center Agent at Refloor Refloor is the leading flooring company in America, and we are looking for talented individuals to join our team as Call ... and professional demeanor + Preferred: At least one year of sales-based call center experience + Experience with Salesforce CRM is helpful Benefits + $15-$17… more
- BELFOR Property Restoration, Inc (Troy, MI)
- **Job Title** BELFOR Contact Central - Call Center Agent **Location** Any Shifts - Sourcing only **Job Description** **Qualifications**
- TRAVELING TEAMS (TM) (Bingham Farms, MI)
- …* Answer incoming calls to assist with reservations, confirmations, room need requests, and questions. * Warmly greet a high volume of calls and perform reservation ... procedures. * Explain hotel details, rates, services, amenities, and other information about the hotels as requested. * Sell, process, enter, and confirm room reservations using Traveling Teams selling techniques and strategies. * Provide incoming callers with… more
- Comerica (Farmington Hills, MI)
- Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by meeting or ... service levels and executing operational objectives. This position handles a high call volume of in-bound calls in a fast-paced environment while processing customer… more
- Anywhere Real Estate (Detroit, MI)
- …iProspect and Salesforce. **Qualifications:** + At least one year working in a call center or telemarketing environment; telephone prospecting and real estate ... ** Agent Recruiter, National Brands** **What you'll do:** You're...us. + Persuasive, going for the win on every call ; celebrating victories, moving past defeats. + Customer focused,… more
- Anywhere Real Estate (Detroit, MI)
- …and SalesForce. **Qualifications:** **Experience:** At least one year working in a call center or telemarketing environment; telephone prospecting and real ... ** Agent Recruiter** **Real Life. Real Connections.** **What you'll...Banker career. Persuasive, going for the win on every call ; celebrating victories, moving past defeats. Customer focused, listening… more
- Trinity Health (Livonia, MI)
- …Set up call routing rules, IVR (Interactive Voice Response) systems, and agent workflows. Provide assistance to contact center agents and other users with ... routing and Call Handlers, Configure dialed number, call type, agents, agent teams, supervisors, and...CVP scripting + Support after hours maintenance on Contact Center + Participate in on- call rotation including… more
- BeneLynk (Detroit, MI)
- …a position that is responsible for capturing and socializing a clear understanding of the call center processes. To serve as a source of expertise within the ... educating peers and leaders on the current and proposed agent workflow in the evolution of the BeneLynk platform;...are being developed and deployed for use by internal call center agents, are absent of issues… more
- Percepta (Dearborn, MI)
- …or equivalent experience - preferred **Experience** * 3 - 5 years of Customer Call Center experience with 1 year of luxury hospitality, automotive, etc ... and Business Partner quality initiatives, systems and policies. + Support all Percepta Call - Center policies and procedures. + Attend and participate in team… more
- Teleperformance USA (Warren, MI)
- …may be required) + Information exchange with client and all their vendors in a virtual call center environment + Thrive as a team player in a fast paced, high ... states, off phone events (break and pre-approved AUX modes), agent states that are not pre-approved must be limited...in current position (internal applicants) + 6 months of Call Center Operations or Workforce experience a… more
- Ford Motor Company (Dearborn, MI)
- …Ford will drive this evolution. The Readiness Manager sits within the Agile Center of Excellence (CoE) and is responsible for change management that enables the ... environments + Up-to-date change professional certifications (eg CCMP, Prosci, Agile Change Agent , or related) **Even better, you may have ** + Experience as… more
- CGI Technologies and Solutions, Inc. (Detroit, MI)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more