- TEKsystems (Detroit, MI)
- Description: We are seeking a Help Desk Technician to provide Level 1 phone/chat support and meet and/or exceed service level agreements for assigned support ... environment + Utilize and contribute knowledge articles to the knowledge base Skills: Help desk support, Help desk , Windows 10, Active directory,… more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible ... for handling tickets, providing remote support, and helping end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and… more
- Huntington Ingalls Industries (Warren, MI)
- …click here for a short video: https://vimeo.com/732533072 Summary We are seeking a Help Desk Technical Support Specialist who will support our Mission ... Technologies Division, which has over 100 facilities worldwide and provides capabilities to support an all-domain force that includes artificial intelligence and machine learning, autonomous systems, critical nuclear operations, LVC systems, cyberspace… more
- TEKsystems (Livonia, MI)
- … keep the call volume manageable. Shift is M-F 8am - 5pm Skills: Service desk , Help desk , Customer service, Servicenow, Phone support, Troubleshooting Top ... Skills Details: Service desk , Help desk ,Customer service,Servicenow,Phone support,Troubleshooting Additional Skills & Qualifications: Customer service skills,… more
- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- TEKsystems (Detroit, MI)
- …a plus (Especially PowerShell, bash/zsh, or Python) **Must have MacOS experience** Skills: Help desk , Support, Service desk , Servicenow, Windows 10, Windows, ... (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world… more
- TEKsystems (Detroit, MI)
- …Skills: Desktop, Printer support, Support, Troubleshooting, Windows 10, Imaging, Hardware, Printers, Windows, Help desk , Help desk support, Active ... Printer repair, Technical support, Install, Windows 7, Deployment, Service desk , Desktop troubleshooting, Printer hardware, Installation, Inventory management, Desktop… more
- Leader Communications Inc. (Warren, MI)
- …+ Request System (Remedy/ITSM/). + Provides Network, Server, and Desktop administration and help desk support to customers. + Installs configure and administer ... and proven experience in at least two of the IT help desk , network, and system operations and support, radio communications, antenna/tower communications,… more
- Wayne State University (Detroit, MI)
- …software (Concur), including system testing, implementation and training. Provide local Help Desk services to the University community. ESSENTIAL FUNCTIONS ... Concur functionality. Update training materials and job aids, as needed. Provide Help Desk services and technical support to the university community for Concur… more
- Percepta (Dearborn, MI)
- …+ CompTIA A preferred + CompTIA Network preferred + **Minimum of 4 years** of Help Desk or Desktop hardware and software experience in an Enterprise environment. ... IT Support Technician is responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will… more
- Rock Family of Companies (Detroit, MI)
- …with speed + Research and implement new technologies + Provide tier 3 support for Help Desk /Desktop personnel + Participate in an on-call rotation and respond to ... individual level and offer all sorts of ways to help you live your best life. We are proud...eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've… more
- Rock Family of Companies (Detroit, MI)
- …with speed + Research and implement new technologies + Provide tier 3 support for Help Desk /Desktop personnel + Participate in an on-call rotation and respond to ... individual level and offer all sorts of ways to help you live your best life. We are proud...eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've… more
- DXC Technology (Auburn Hills, MI)
- …**Essential Job Functions:** **TCSC Technical Representative will be able to:** + Answers help desk telephones for assigned account(s) and responds to customer ... inquiries to ensure customer needs are met + Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation + Identifies, evaluates, and prioritizes customer problems and complaints to ensure that… more
- Henry Ford Health System (Troy, MI)
- …10/11 and Microsoft Office (Word, Excel, PowerPoint, and Share point) required. + Help Desk or end user support experience preferred. Additional Information + ... Organization: HAP (Health Alliance Plan) + Department: IT Support & Operations + Shift: Day Job + Union Code: Not Applicable Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a… more
- CBRE (Troy, MI)
- …aspects of operations, including preventative maintenance (PM), reactive maintenance, vendor services, help desk operation, soft service delivery where in scope, ... and extra works. *Ensure optimum staffing structures operate across the account, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure structure supports peaks and troughs in workload, and disaster recovery. *Ensure… more
- ROUSH (Livonia, MI)
- …system maintenance and software updates + Solves escalated support calls/tickets from the Help Desk in a timely fashion + Performs firewall installation, ... upgrade, and manages network security policies To be considered an IT Network Administrator, you will need: + Bachelor's degree in Computer Science, Computer Engineering, or related + Minimum of 5 years of experience in Local Area Network (LAN), Wide Area… more
- G-TECH Services, Inc. (Livonia, MI)
- …system maintenance and software updates Solves escalated support calls/tickets from the Help Desk in a timely fashion Performs firewall installation, upgrade, ... and manages network security policies To be considered an IT Network Administrator, you will need: Bachelor's degree in Computer Science, Computer Engineering, or related Minimum of 5 years of experience in Local Area Network (LAN), Wide Area Network (WAN) and… more
- Alliance Franchise Brands (Plymouth, MI)
- …support to Franchise Members on internal and external marketing platforms. + Provide help desk support for Franchise Member marketing issues + Cross-functional ... Collaboration: + Work closely with other departments, including sales and operations to ensure cohesive brand messaging. + Coordinate tasks with other team members for Franchise Member relocations Competencies + Outstanding customer service skills + Strong… more
- G-TECH Services, Inc. (Dearborn, MI)
- …is a Day-Shift position located in Dearborn, MI. Parts Change Coordinator position ( Help Desk ) is directly involved in supporting Engineers/Suppliers to document ... any necessary changes for the Build, ensuring the accuracy of data submitted {via electronic software} by Engineers/Suppliers, working directly with Engineers/Suppliers to resolve all issues & supporting Leaders during Build Meetings. REQUIREMENTS: * High… more
- Wayne State University (Detroit, MI)
- …transactions in the ERP system, to ensure financial portion is accurate. Provide help - desk assistance to the Campus Community on WayneBuy and Banner questions ... regarding requisitions, CORs, receivers, vendors, etc. Also provide assistance to the Vendor Community on proper preparation of WayneBuy Total Supplier Manager (TSM) submissions. Process journal vouchers (JVs) to liquidate PO encumbrances and/or to re-open… more