- TAD PGS, Inc. (Rockville, MD)
- We have an outstanding Contract to Hire position for aContact Center Services Representativeto join a leading Company located in theRockville, MDsurrounding ... is communicating with the company via phone, fax, written correspondence, or email. The representative may contact the recipient by phone or mail and, in each… more
- Chevy Chase Acura (Bethesda, MD)
- Job Title: Customer Service Representative (CSR) - Auto Body Shop Job Type: Full-time About Us At Chevy Chase Acura, we take pride in delivering high-quality ... We are seeking a friendly, organized, and detail-oriented Customer Service Representative (CSR) to join our front...front office team and be the first point of contact for our valued customers. Responsibilities * Greet customers… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- Provides assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues ... to military service members and their families. Demonstrates expertise in handling...needs. + Educates participants on specialty program offerings, promote services , and demonstrate knowledge of military culture. + Conducts… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …requirements, design, build, production and distribution of operational reports based on contact center and business data. Reporting will provide performance ... leadership, and the client. Additionally, this role includes forecasting contact center metrics such as contact...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- Responsible for supervising direct reports who provide assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee ... Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to...+ Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation… more
- Canon USA & Affiliates (Reston, VA)
- …on account activity. - Responsibilities may include Copy/Print Production/Copy Center , Copier Maintenance, Mail/Courier Services , Reception/Office Services ... and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site...- Where appropriate, may serve as main point of contact to the client for daily activity and participate… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …for measuring software quality. + Reviews and evaluates products and services for adherence to government directives, standards and guidelines concerning quality ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully ... perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to… more
- Hilton (Mclean, VA)
- …process experience + Three \(3\) years' experience working in a high\-volume contact center \(daily volumes exceeding 10,000 contacts\), handling both voice ... the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \( Contact Center \)_ **Location:** _null_ **Requisition ID:** _COR015IB_… more
- Allied Universal (Washington, DC)
- Company Overview: Allied Universal(R), North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. ... customers we serve. Allied Universal(R) is hiring a Regional Human Resources Representative . The Regional Human Resources Representative is responsible for… more
- Brivo (Bethesda, MD)
- Summary The Technical Support Representative (Tier II) is a mission-critical role at Brivo, serving as the primary technical point of contact for our dealers and ... solutions, Brivo Access and Brivo Smart Home. This is a high-volume, call- center -based role that demands a foundational understanding of electronics, networking, and… more
- TruGreen (Dulles, VA)
- Sales Representative 22712 Commerce Center Ct, Dulles, Virginia 20166 _TruGreen_ _accepts applications on an ongoing basis._ **Job Description** As a TruGreen ... Field Sales Representative , you'll be the welcoming face out in the...commitment to TruGreen's proven Sales Playbook, you'll provide tailored services right at their doorsteps, turning casual interactions into… more
- Merck (Washington, DC)
- **Job Description** As a Chronic Care Specialty Sales Representative , you will drive meaningful patient impact by leveraging our scientific expertise and serving as ... the primary contact for customers within your assigned territory. As a...work experience, which may include professional sales, marketing, military service , or roles within healthcare or scientific fields such… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets and a ... to determine and relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone calls + Validate issuer… more
- GAP Solutions Inc (Washington, DC)
- …(SME) to support OCSO as a United States Capitol Police (USCP) Command Center Liaison (CCL). The support will be performed primarily through monitoring, tracking, ... the AOC as determined by the OCSO Contracting Officer's Representative (COR). **Duties and Responsibilities:** The AOC USCP CCL...work will be conducted onsite at the USCP Command Center or specified alternate location. **Task 1 - Required… more
- Olsson (Ashburn, VA)
- On-Site BIM Manager - Data Center Ashburn, VA; Indianapolis, IN; Leesburg, VA; Manassas, VA **Company Description** We are Olsson. We engineer and design solutions ... team to maintain accurate Revit and CAD files, being the site-level contact for BIM content review, approval, management, and maintenance. Your responsibilities… more
- Fresenius Medical Center (Washington, DC)
- …is responsible for driving sales performance, clinical support, and overall customer service within an assigned territory. The position manages all new and existing ... delivers comprehensive solutions across the full product portfolio for both In Center and Home. The role builds and maintains strong customer relationships, leads… more
- Fresenius Medical Center (Washington, DC)
- …and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time ... pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services...Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4… more
- TekSynap (Arlington, VA)
- …SLAs for IT Operations. + 3+ years of experience in leadership roles for Service Desk, Data Center , or Network teams. + ServiceNow ITSM/ITOM experience. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client...to join our team supporting the FDIC IT Support Services in Arlington, VA. TekSynap is a fast growing… more