- PDS Defense (Herndon, VA)
- **Call Center/ Customer Service** ** Customer Resolution Specialist ** Herndon, VA Posted: 12/4/2025 Job Description Job ID#: 214547 Job Category: Call ... Type: Associate - W2 Shift: 1 **PDS Defense, Inc. is seeking a Customer Resolution Specialist , in Herndon, VA. Job ID#214547** **Job Description:** The … more
- PDS Defense (Herndon, VA)
- …in Herndon, VA. Job ID#214548** **Job Description:** The Aircraft on Ground (AOG) Customer Resolution Specialist is responsible for reviewing, validating, ... **Call Center/ Customer Service** **AOG Customer Resolutions Specialist ** Herndon, VA Posted:...alternative solutions and facilitate the collaboration with between the customer and available resources to achieve resolution … more
- The Hertz Corporation (Washington, DC)
- …Customer Service Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for ... all inquiries + Follow up in timely manner to ensure resolution was met and customer has been notified + Maintain complete professionalism in all communication… more
- KBR (Bethesda, MD)
- Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering ... using all resources and tools available to you. + Provides first contact resolution technical support via incoming phone calls, to customers with questions regarding… more
- Amazon (Herndon, VA)
- …for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) ... as a leading technology platform? AWS Customer Service provides global support to a wide range...and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal… more
- STG International (Rockville, MD)
- …RMO review, and when working through the determinations. The Registered Nurse Case Review Specialist will address examinee and customer concerns and be able to ... STGi is currently seeking a Registered Nurse-Case Review Specialist . The position is remote and open...Medical Officer (RMO) determinations will be sent to the customer agency and their employees (as applicable) via secure… more
- Deloitte (Mclean, VA)
- Salesforce MarTech Specialist Senior Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire a Quality Assurance (QA) Specialist I to support its contract with the Integrated Referral Management and Appointing Center ... coordinating authority for appointing and referral management. The QA Specialist I will ensure that the IRMAC meets specific...via the MICA report. + Data input of the Customer Feedback Server. + Review database for mis-bookings and… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Description:** At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and ... + Perform trouble ticket action to include updates with quality notes, customer communication, and resolution within established service level agreements. +… more
- Educational Testing Service (Washington, DC)
- …to power human progress worldwide. POSITION SUMMARY The Digital Workplace Collaboration Specialist is a subject matter expert in collaboration services with a ... particular interest in AI platforms to enhance productivity. The specialist collaborates with technology partners, vendors, product managers, Information Security,… more
- CAI (Washington, DC)
- …team + Engage knowledge of products, tax and key resources to ensure timely resolution + Drive positive results in Customer Experience through timely response ... Product Support Specialist **Req number:** R6816 **Employment type:** Full time...team monthly metrics + Provide consistent communication with the customer to effectively manage expectations + Function as a… more
- St. George Tanaq Corporation (Washington, DC)
- …visit https://tanaq.com/tanaq-technical-services. **About the Role** We are seeking a **SharePoint Specialist ** to support our federal government customer . The ... SharePoint Specialist WFH Flexible*Remote from MD, VA, DC (http://maps.google.com/maps?q=Washington+DC+USA) Job Type Full-time Description **Overview** Tanaq… more
- General Dynamics Information Technology (Chantilly, VA)
- …Yes **Job Description:** Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing ... GDIT, people are our differentiator. As a IT Support Specialist you will help ensure today is safe and...that arise or submitting and tracking tickets for issue resolution . + Provide support with help desk functions such… more
- Travelers Insurance Company (Washington, DC)
- …in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. ... investigation, damages development, evaluation, reserving, litigation management, negotiating and resolution . Provides consulting and training and serves as an… more
- ICF (Reston, VA)
- …a disaster. This is not health or social services. The Public Assistance Specialist will serve as professional support for the Public Assistance Division. Assisting ... * Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.… more
- M. C. Dean (Vienna, VA)
- …changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... a multidisciplinary team, interact with customers and technicians to ensure timely resolution of issues by tracking progress on tickets/identifying gaps in service.… more
- ServiceNow, Inc. (Vienna, VA)
- …to make the world work better for everyone. The Senior Director of Specialist Solution Consulting, US Public Sector, is a critical leadership role providing ... the vendor of choice through superior technical expertise and customer engagement + Develop cross-platform solution selling as a...vision, priorities, and goals for the US Public Sector Specialist SC organization in partnership with the VP of… more
- Executive Office for US Attorneys and the Office of the US… (Washington, DC)
- …of life in the District of Columbia. Responsibilities This Info Tech Specialist (Network) provides IT responsibility for interpreting and implementing policies and ... will join a well-respected team that is responsible for providing Info Tech Specialist (Network) support in the US Attorney's Office, District of Columbia, located… more
- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... customer experience (CX) the center of every government solution.**...seeking a talented and motivated **Tier I Service Desk Specialist ** for a Full Time position. The Tier I… more
- Carrington (Washington, DC)
- …resolution . + Collaborate with other business units daily to assess appropriate resolution that may improve customer satisfaction. + Ensures that the ... amazing team and work remote from home!** The Sr Dispute Correspondence Specialist is responsible for handling Qualified Written Requests and Written Credit Bureau… more