- Otsuka America Pharmaceutical Inc. (Washington, DC)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- Coinbase (Washington, DC)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Oshkosh Corporation (Frederick, MD)
- …telehandlers, utility vehicles and accessories-can be found all over the world.** The Director - Digital Technology & Commerce Platforms leads the strategy, ... digital systems across the Access segment - including eCommerce, web experience platforms , and CRM systems. Reporting to the Vice President of Global Digital… more
- Otsuka America Pharmaceutical Inc. (Washington, DC)
- The Director , External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for ... stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence. **Job Description** **Key… more
- Otsuka America Pharmaceutical Inc. (Washington, DC)
- …and ethical standards governing HCP interactions globally + Familiarity with digital engagement platforms , CRM systems, and data-driven engagement models ... **Job Summary** The Associate Director , R&D HCP Engagement CoE is...experts, ensuring the CoE service model evolves based on customer needs and reputational impact + Develop and implement… more
- Capital One (Mclean, VA)
- …roadmap that aligns with business objectives, sales goals, and the overall customer lifecycle (Acquisition, Engagement , Retention). + Evaluation & Selection: ... Director , Marketing Technology Lead - Capital One Software...a non-technical audience. + Experience with Account-Based Marketing (ABM) platforms (eg, Demandbase, Terminus). + Familiarity with Customer… more
- Otsuka America Pharmaceutical Inc. (Washington, DC)
- …system and achieving audit-readiness. This position reports directly to the Associate Director , R&D HCP Engagement Center of Excellence (CoE). **Job ... the engagement process, escalating systemic issues to the Associate Director for strategic resolution + Maintain meticulous documentation and record-keeping for… more
- Capital One (Mclean, VA)
- Director , Audit- Global Payment Network **Overview:** Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance ... drive impactful work for the enterprise. We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus… more
- Cengage Group (Washington, DC)
- …with tech teams to ensure scalable, accurate, and consistent tracking across platforms and experiences + Champion a customer -focused product culture, turning ... lives and achieve their dreams through education. **Our culture values inclusion, engagement , and discovery:** Our business is driven by our strong culture, and… more
- FranklinCovey (Washington, DC)
- …schools and institutions. To learn more, visit franklincovey.com **Title:** Director of Engineering - FranklinCovey Enterprise **Payroll Title:** Director ... AI Coach **Job Summary** FC is seeking a hands-on Director of Engineering to lead multiple product teams building...multiple product teams building the learning experiences and enterprise platforms that power our clients' behavior change at scale.… more
- FleishmanHillard (Washington, DC)
- …counselor to account teams and end clients. As the primary expert on a client engagement , the Research Director will lead primary projects across a variety of ... the world's biggest brands. FleishmanHillard has an immediate opening for a **Research Director ** to join our TRUE Global Intelligence practice in the US Location is… more
- CareFirst (Reston, VA)
- …upon customer relationship management model BCBSA Plans. Lead strategic engagement effort across CareFirst affiliate. Track corporate engagements across the year ... **Resp & Qualifications** **PURPOSE:** The Director 's primary responsibility is to lead the team...relationships and to introduce appropriate CareFirst affiliate staff for engagement . + Experience utilizing customer relationship management… more
- Cengage Group (Washington, DC)
- …achieve their goals and lead a choice-filled life. **Our culture values inclusion, engagement , and discovery** Our business is driven by our strong culture, and we ... To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The **Senior Director of** **State** **Government Affairs** will be responsible for… more
- Cengage Group (Washington, DC)
- …the power and joy of learning to transform lives. **Our culture values inclusion, engagement , and discovery** Our business is driven by our strong culture, and we ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Humana (Washington, DC)
- …large teams and strategic programs. + Strong understanding of omni-channel customer engagement strategies. + Excellent communication and stakeholder management ... of Omni-Channel Solutions will lead strategic initiatives to deliver seamless customer experiences across digital and contact center platforms , serving as… more
- Marriott (Bethesda, MD)
- …partners, collaboratively monitoring overall brand health metrics, eg, unit growth and customer satisfaction. The Director will also be responsible for leading ... leave of absence coverage. Marriott International is seeking a strategic and collaborative Director , Global Select & Midscale Brands, to drive the growth and success… more
- Arrow Electronics (Washington, DC)
- **Position:** Sales Director - Data & AI (North America) **Job Description:** Arrow is seeking a strategic and visionary **Sales Director ** **- Dat** **a & AI** ... lead the business for our AI ecosystem. This US-based director role owns the end-to-end business performance for Arrow's...and drive profitable growth through deep supplier and partner engagement . The ideal candidate is a proven leader with… more
- PagerDuty (Washington, DC)
- …and pricing models. + Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact ... a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director of Product Management, AI and Automation** , to...features and agents by evolving our data and agent platforms . + Expand our AI ecosystem through partnerships and… more
- Endocrine Society (Washington, DC)
- …ANALYTICAL SKILLS Proficiency in market analysis, data interpretation, and using customer relationship management (CRM) and digital analytics platforms to ... DIRECTOR , MARKETING Endocrinologists are at the core of...desirable content marketing roadmaps that yield member and stakeholder engagement . * Leverage data and analytics and synthesize patterns… more
- Oracle (Washington, DC)
- …global, technical support teams. + Strong leadership, communication, and executive-level customer engagement skills. + Demonstrated ability to manage ... customer -centric support experience for a global enterprise customer base. The Director will lead global...+ MBA or advanced degree. + Experience supporting cloud platforms (OCI, AWS, Azure), SaaS, PaaS, and complex enterprise… more