- Chenega Corporation (Washington, DC)
- Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join our Talent Network Systems Administrator ( Tier 2 Support - ServiceNow) ... the next level! Chenega Agile Realtime Solutions (CARS) is seeking a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical support for… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform....application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- IT Concepts (Washington, DC)
- …can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support the ... Department of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related issues.… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business opportunity located in Washington, DC. **The… more
- ASM Research, An Accenture Federal Services Company (Germantown, MD)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- Chenega Corporation (Arlington, VA)
- …documented solutions to resolve known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams, providing clear ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...assigned. **Qualifications** + Associate's degree. Can be substituted with 2 + years of relevant experience. + 3+ years relevant… more
- CACI International (Sterling, VA)
- … support to end-users for PC, server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk team across multiple ... Tier 2 Technician Job Category: Information... Tier 2 Technician Job Category: Information Technology Time Type:...separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier… more
- Leidos (Chantilly, VA)
- …the Tier II Network Technician are as follows: + The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN ... Modernization Sector at Leidos has an opening for a Tier II Network Technician** to support computer...of CISCO/Juniper RMA process). + Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).… more
- TekSynap (Bethesda, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Tier 2 /3** **Mission IT** ** Support Analyst** will resolve mission-impacting IT incidents ... additional experience may be substituted + 2 + years of Tier 2 /3 support in a DoD/IC environment. + Experience with Windows/Linux troubleshooting and… more
- General Dynamics Information Technology (Bethesda, MD)
- …**Required Skills & Experience:** + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on secure and ... **Job Family:** IT Infrastructure and Operations **Skills:** Customer Service,Technical Support ,VTC **Experience:** 5 + years of related experience **US Citizenship… more
- Guidehouse (Chantilly, VA)
- …and bring extensive insight into Navy-specific business processes and system configurations. + Provide Tier 2 support for SAP ECC modules, including FI, CO, ... + Troubleshoot and resolve complex production issues, working closely with end users, Tier 1 support , and Tier 3 technical teams. + Analyze system behavior… more
- SAIC (Silver Spring, MD)
- **Description** We are seeking a Help Desk Support Technician for Tier 2 Desk-Side Support in the Mid-Atlantic Region, specifically at our **Parsippany, ... on-site and remote technical assistance for escalated issues beyond Tier 1 scope to FDA users at both sites,...Advanced understanding of enterprise systems, networks, and applications. + 2 -4 years of experience in technical support … more
- Oracle (Washington, DC)
- …customer-reported issues that require in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause analysis of critical ... to knowledge sharing and process improvements to enhance the efficiency of the support function** Being hands-on is a critical requirement for this role. *… more
- CACI International (Sterling, VA)
- …and virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk/desktop support . + Ability to work independently with little ... IT Infrastructure and Engineering Support Administrator Job Category: Information Technology Time Type:...VA. and allows for remote flexibility. **Responsibilities:** + Provides support for Linux/Unix, Windows, and other embedded operating systems… more
- Capital One (Mclean, VA)
- …are consistently aligned with industry best practices and enterprise standards, while providing Tier 2 technical support . Collaboration with senior engineers ... Support & Troubleshooting** **: Provide comprehensive technical support , serving as a Tier 2 escalation point, diagnosing system faults, performing… more
- Chenega Corporation (Washington, DC)
- …and maintain VTC systems, ensuring high-quality video and audio transmissions. + Provide Tier 2 support for VTC-related incidents, troubleshooting issues in ... in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- …+ Troubleshooting and resolving issues related to MECM infrastructure and client + Providing Tier 2 support for MECM-related incidents and problems + Ability ... Foundation Family of Companies (FOCs) is looking for a Systems Engineer-MECM to support our government customer located in Washington, DC. In addition to your… more
- Koniag Government Services (Washington, DC)
- …holidays, three weeks paid time off, and more. We are seeking an experienced Tier 2 Network Administrator to investigate and resolve complex network issues ... Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS**...escalated from the Tier 1 team. The Tier … more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have ... of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and...a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for… more
- BAE Systems (Washington, DC)
- …related field (or equivalent experience) + 2 years of experience in Tier and IT support , with hands-on expertise providing initial troubleshooting for ... solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a critical role in providing exceptional IT… more