- Zoom (New York, NY)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- JPMorgan Chase (New York, NY)
- Step into the role of Consumer Bank Marketing Retention Lead , where your expertise will drive innovative strategies to deepen customer loyalty and reduce ... retention campaigns and leveraging data-driven insights. As the Consumer Bank Marketing Retention Lead Vice President within the Consumer Bank, you will… more
- Dow Jones (New York, NY)
- …which include Barron's and MarketWatch. Reporting to our Senior Director, Retention , you will lead subscriber cohort insights/analysis, forecasting/budgeting and ... partnership with the data science team, to develop new retention strategies as well as optimize existing customer...and introductory offers, with the goal of driving long-term retention . + Lead all retention … more
- Dow Jones (New York, NY)
- … Manager to support the goals of lowering subscription churn and improving customer retention across The Wall Street Journal, Barron's, and MarketWatch brands. ... data insights to develop and execute end-to-end strategy and tactics for subscriber retention . + Collaborate with the Customer Service team to provide proactive… more
- Oracle (New York, NY)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Kyndryl (New York, NY)
- …responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most ... ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic...to closing deals and beyond. Not only will you lead a number of Portfolio accounts, but you'll also… more
- ServiceNow, Inc. (New York, NY)
- …Major Area, resulting in clear accountability, consistent service and one face to the customer . This role also carries the lead responsibility for Customer ... This role will have responsibility for leading the team that makes every customer in the Strategic Tech, TMT, & System Integrators(SI) Major Area committed to… more
- PSEG Long Island (Melville, NY)
- …multiple other data sources. Identify trends and propose solutions to enhance customer experience and achieve enrollment, retention and other desired business ... offering visa sponsorship for this position. **Job Summary** This Senior/ Lead Analyst progression position will support successful coordination and implementation… more
- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Overview** The Lead Director of Performance Content & Customer Growth (Pharmacy Consumer Wellness Content) ... architect comprehensive content strategies while leveraging advanced analytics to optimize customer acquisition, engagement, and retention . _This role represents… more
- British Swim School (New York, NY)
- …schedules and time-off requests * Develop and implement action plans to improve customer retention , revenue, and staff performance * Conduct staff training, ... Aquatics Lead /Full Time/Manhattan Full Time * New York Benefits:...directly with customers to resolve issues and improve the customer experience * Regular site visits and ongoing staff… more
- British Swim School (New York, NY)
- Lead Swim Instructor/Teacher Full Time * New York ...helping recruit new customers to the school and building retention to keep them with us! To start, this will ... Swim School would like to meet you! As our Lead Swim Instructor, your number one purpose is to...a regular basis + Assisting Franchise Business Owner with retention , recruitment, hiring and interviews + Assist with incoming… more
- Wolters Kluwer (New York, NY)
- …Kluwer Health is reimagining how we serve our global customers. The **VP** ** Customer Service Operations** will architect and lead the transformation of our ... service" means in a digital, AI-enabled world, balancing operational efficiency with customer lifetime value, retention , and upsell potential. This role is not… more
- Wolters Kluwer (New York, NY)
- …of scalable customer success processes for enhanced customer experience that lead to customer product adoption, retention and expansion + Foster a ... the Role:** We are looking for a Director of Customer Success to lead a global ...and healthcare sectors. This role is pivotal in driving customer satisfaction, retention , and growth by ensuring… more
- Citigroup (New York, NY)
- …Bank and Citi Private Bank brands. **Job Description:** The Investments Experience Lead will report directly into the Head of Business Execution supporting the ... well as Product Specialists and Wealth Planning professionals. The Investments Experience Lead will work across the Investment Solutions business to ensure proper… more
- LinkedIn (New York, NY)
- …Program (GCP) is expanding, and we're looking for a Senior Manager, GCP Audience Lead to shape how we engage, influence, and partner with CHROs, CPOs, and other ... and design programs that spark meaningful, strategic conversations. You will lead content and program strategy for our CHRO/CPO/CXO audience, creating high-impact… more
- Citigroup (New York, NY)
- The Product Management Lead , Wealth Planning manages multiple teams of senior professionals through other senior managers. The job requires a broad and comprehensive ... complex problems, facilitate decision-making, and guide high value investments. + Lead projects across their lifecycle: identifying and structuring the problem,… more
- JPMorgan Chase (New York, NY)
- …and get more from the brands they love. As a Vice President, Client Success Team Lead within Chase Media Solutions, you will report to the Head of Client Success and ... a team focused on maximizing revenue growth and retention through an engaging, consultative client experience for brands...the Client Success function for Chase Media Solutions + Lead a team of client success managers and associatesto… more
- Eliassen Group (New York, NY)
- **Marketing Automation Lead ** **New York, NY** **Type:** Permanent **Category:** Marketing **Industry:** Technology **Reference ID:** JN -122025-104634 **Date ... City We are seeking a passionate and technically skilled Marketing Automation Lead to design, execute, and optimize multi-channel CRM campaigns using Braze. This… more
- Snap Inc. (New York, NY)
- …and its AR glasses, Spectacles (https://www.spectacles.com/) . We are looking for a Lead , Revenue Growth to join Snap Inc's global Small and Medium Customers (SMC) ... organization. This role will lead and launch high-growth full funnel initiatives for brand...recommendations, influence decisions and priorities + Influence business plans, customer and market insights, and analyze effectiveness + Build… more
- Eileen Fisher (Irvington, NY)
- …Irvington, NY* We are seeking a dynamic and data-driven Senior Manager of CRM and Customer Insights to lead our customer relationship strategy and uncover ... deep consumer insights that fuel personalization, retention , and lifetime value across all channels. You will...You will play a critical role in shaping the customer journey, driving loyalty, and maximizing the ROI of… more