- Google (Reston, VA)
- … Experience presenting to and facilitating conversations with enterprise customers at customer experience centers or similar. + Experience delivering ... visibility communication both verbally and in writing. As a lead for the GPS executive briefing program, you will...the day-to-day content creation and program management of the customer experience center in Reston, including overseeing… more
- SAIC (Washington, DC)
- **Description** The Customer Experience Lead functions as the pivotal Voice of the Customer , with the primary mission of guaranteeing a superlative and ... consistently positive customer experience throughout all facets of the...Performance Work Statement (PWS). In this dynamic role, the lead will diligently oversee the adherence to Service Level… more
- Kohl's (Burke, VA)
- …Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl's are responsible ... Required Open Availability About the Role As Merchandising Lead you will execute sales floor merchandising, pricing and recovery, and deliver excellent customer … more
- Leidos (Camp Springs, MD)
- …+ Lead special projects aim at enhancing or improving service delivery and customer experience . + Lead Quality of Service (QoS) initiatives, coordinating ... The Leidos Digital Modernization Sector has a career opportunity for a **_User Experience UX Manager_** to support the Air Force National Capital Region (AFNCR)… more
- Amazon (Arlington, VA)
- …customer issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in the development of ... availability Tuesday-Saturday between 8:45am and 3:15pm._ As a Retail Lead Associate, you will be the face of Amazon...to be at the heart of where innovation meets customer obsession? Customer Experience Operations… more
- ManTech (Chantilly, VA)
- …+ Oversee the day-to-day operations of the Service Desk, ensuring a seamless and efficient customer experience . + Lead and manage a team of Service Desk ... operations of the Service Desk, ensuring a seamless and efficient customer experience . The SDXM must possess a blend of technical expertise, leadership… more
- ABM Industries (Washington, DC)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... Any specific offer will vary based on the successful applicant's education, experience , skills, abilities, geographic location, and alignment with market data. You… more
- Bristol Myers Squibb (Washington, DC)
- …to prioritize accounts and develop strategies for key accounts. **-** Ensure continues customer experience improvement **-** Lead financial and program ... **-** Ability to coach TASs in core competencies: (eg, scientific agility, customer experience , patient centricity and mindset, digital agility, analytical… more
- SAIC (Washington, DC)
- …active TS security clearance with SCI eligibility. + Possess a minimum of 5 years of experience as a Customer Success Lead . + Possess a bachelor's degree in ... Defense, SAIC is seeking a highly skilled and dynamic Customer Success Lead to join our Digital...continuously drive an industry-leading standard of excellence in user experience and customer success, meticulously harnessing the… more
- Capital One (Mclean, VA)
- …tools + **Strategy** -Shape the strategy for Capital One's customer experience platform + **Horizontals** - Lead problem solving and seamless delivery ... domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem.... experiences and deliver breakthrough business value + You'll lead a team that translates vision into strategic product… more
- Koniag Government Services (Washington, DC)
- …MS SharePoint, and MS Outlook, and; + Demonstrated customer service experience , and; + Demonstrated ability to lead , manage, assign, delegate, prioritize, ... Government Services company **,** is seeking an experienced, motivated, career and customer -oriented Team Leader with a Secret clearance to support Kadiak and our… more
- Capital One (Mclean, VA)
- …tools + **Strategy** - Shape the strategy for Capital One's customer experience platform + **Horizontals** - Lead problem solving and seamless delivery for ... yet complementary domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem. Descriptions of each… more
- Burlington (Vienna, VA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Amazon (Arlington, VA)
- …address challenges, and to create innovative solutions. The ideal candidate will have customer facing experience , be a proven collaborator across internal and ... and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with ...and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead … more
- Amazon (Arlington, VA)
- …address challenges, and to create innovative solutions. The ideal candidate will have customer facing experience , be a proven collaborator across internal and ... and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with ...and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead … more
- Lumen (Washington, DC)
- …* Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and ... lead teams through change. * Ability to perform as...development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Product Design Lead , Senior Manager (Card Segments Customer Management) We are currently seeking a ... Product Design Leader to lead our Card Segments Customer Management design...Furthermore, not only will you be impacting the daily experience of our cardholders, but you'll also be supporting… more
- Amazon (Arlington, VA)
- …address challenges, and to create innovative solutions. Key job responsibilities - Lead negotiations and customer closure for strategic, large, complex or ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...and discounts; effectively communicate and identify deal blockers - Lead or support presentation of deal proposals to Customers… more
- TekSynap (Fort Belvoir, VA)
- …requires that the Contractor's Customer and Digital Workplace Services Task 7 Lead possess the following qualifications: + Experience leading customer ... this TO for NIPRNet, SIPRNet, and JWICS environments. + Experience leading and delivering IT services for DoD or...within this TO. **Overview** We are seeking a Enterprise Customer Services Lead to join our DTRA… more
- AAA Mid Atlantic (Seven Corners, VA)
- …a Staff Assistant/Team Lead , you will play a pivotal role in enhancing the customer experience and guiding a team to success. In addition to performing key ... Qualifications: + Sales Savvy: Required at least 3 years sales and customer service experience , with an ability to drive results and exceed expectations. +… more