- Macy's (Mclean, VA)
- …: Ability to build, lead , and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer ... Be part of an amazing story The following information aims...place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of… more
- Satair USA, Inc. (Herndon, VA)
- …US - Direct Hire *Experience Level:* Professional *Remote Type:* Flexible *Job Family:* Customer Account and Service Management Job Posting End Date: Airbus ... the sales of Satair distributed products as a leading part of the sales process. Serving as the commercial...and implement a product sales strategy that will ensure customer account growth and achievement of our regional Order… more
- Burlington (Sterling, VA)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the...You will be able to distill business objectives in service of developing and executing deal structures that maximize… more
- CACI International (Sterling, VA)
- …Improvement Management Lead to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will ... Continuous Service Improvement Management Lead Job Category:...part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- CACI International (Sterling, VA)
- …Travel: Local * * * CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with Agile methodology experience to join our ... Service Desk Lead Job Category: Information...appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction… more
- Coinbase (Washington, DC)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- BJs Wholesale Club (Falls Church, VA)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops… more
- TekSynap (Arlington, VA)
- … desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The mission of FDIC's Chief ... Service Desk operational reports; + Represent the Service Desk team in a customer -facing role;...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...with the Program Manager to drive process improvement and service delivery performance. Become an integral part … more
- Amazon (Arlington, VA)
- …technical resolution. In this role, you'll handle escalated cases involving service degradation, analyzing performance data (latency, jitter, packet loss) and system ... configurations to restore optimal service levels. Success in this role demands excellent diagnostic...focus will be on complex problem resolution and ensuring customer satisfaction through effective technical support. Work in a… more
- GovCIO (Alexandria, VA)
- …referral to this job (https://careers-govcio.icims.com/jobs/6577/ service -management- lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... active in client's networks and posing a potential threat. Provides the customer with assessments and reports facilitating situational awareness and understanding of… more
- Raising Cane's (Bowie, MD)
- Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name ... suggests, your main priority is to provide great customer service . In this role, you will... associate, retail team member, cashier, restaurant server, kitchen lead , cook, prep cook, drive-thru cashier or any other… more
- CACI International (Sterling, VA)
- …status, operational issues, and improvement opportunities + Manage the execution of various customer service reports and surveys + Responsible for direct reports ... excellence and customer satisfaction + Demonstrated leadership abilities + Excellent customer service skills to understand client and Customer … more
- Deloitte (Mclean, VA)
- …global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy, ... team delivers solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field service delivery.… more
- CACI International (Sterling, VA)
- …Team Lead , you will lead a team of 8-10 members developing a software service that is part of a large SIGINT processing system. The service will ... Software Development Team Lead Job Category: Information Technology Time Type: Full...part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Sprinklr (Washington, DC)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next-… more
- Michaels (Washington, DC)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - DC-CHEVY CHASE, DC Deliver a customer centric shopping experience by managing and delivering...team to achieve their role KPIs + Plan and lead the execution of class and in-store events in… more
- CACI International (Chantilly, VA)
- …looking for a Cisco Call Manager Engineer Lead to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, ... VOIP Engineer Lead Job Category: Information Technology Time Type: Full...part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Amazon (Arlington, VA)
- …business requirements and activities which deliver results * Develop tailored Service Level Agreements (SLA) which reflect government customer requirements ... and underserved communities around the world. The Principal Channel Partner Business Development Lead , will play a pivotal role in defining and selling customer… more
