- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced ** Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort ... and OCONUS locations. The successful candidate will manage all facets of IT Service Desk support, from daily operations and administration to cybersecurity… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer… more
- Insight Global (Arlington, VA)
- …Description This is a short-term to long-term opportunity for a Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need ... Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * 4-5+ years of senior helpdesk/ service desk experience. * Strong… more
- AeroVironment (Herndon, VA)
- …**Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest technical escalation point ... adherence to service -level expectations. + Represent the IT Service Desk during Change... support, with at least 2 years in a senior technician, engineer, or escalation role. + ITIL Foundation… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required:...* Experience: Minimum of 3 to 5 years in IT support or related help desk environments * ... Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Chenega Corporation (Arlington, VA)
- …departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to...+ Provides support for implementation, troubleshooting, and maintenance of IT systems. + Provides first-level problem identification, diagnosis, and… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. This ... experienced and self-motivated individual to perform the duties of a Help Desk Lead to support a potential future business opportunity located in Washington,… more
- Insight Global (Mclean, VA)
- …issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite their resolution. * Simulate/reproduce problems independently ... Description We are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service ...enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on… more
- Steampunk (Mclean, VA)
- …modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... and our clients to thrive. We're looking for a ** Senior IT DevOps Engineer** who's not only...Functions. + **Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams… more
- ManTech (Chantilly, VA)
- …Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior IT Systems Administrator** to join...with Windows and Linux operating systems. + Experience providing help- desk end-user support for common desktop and server issues.… more
- Serco (Washington, DC)
- …Business Administration, or related field with a minimum of 8 years of experience in IT service operations, with at least 5 years in a leadership role. + ... Or 12 years of experience in IT service operations, with at least 5...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- Belay Technologies (Annapolis Junction, MD)
- …following capabilities: + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk ) problem identification, ... a finalist in 2021! Belay Technologies is seeking a Senior Linux System Administrator (SA). The SA provides support...+ Provide assistance to users in accessing and using IT systems + Provide Tier 1 (Help Desk… more
- Belay Technologies (Annapolis Junction, MD)
- …skills + Working with the ISSE and the accreditation of the system, handling Service desk tickets and heading up the Global searches system. + Handling ... support for implementation, troubleshooting and maintenance of Information Technology ( IT ) systems. The SA manages IT systems... Service desk tickets and heading up the… more
- Georgetown Univerisity (Washington, DC)
- …network, security, GOCard, telecommunications, enterprise operations; to include Client Services and Service Desk Operations at the Capitol Campus. The incumbent ... of the Information Systems Technology department and manage the Service Desk that provides technology and AV...Technical Aspects of the Capitol Campus. Work Interactions The Senior Director of Technology Operations, Client Services and GOCard… more
- GovCIO (Washington, DC)
- …integrity across procurement, deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional ... records + **Collaboration & Customer Support** + Work with service desk and IT support...plus + Experience working directly with government leadership or senior military officials **Company Overview** GovCIO is a team… more
- Belay Technologies (Annapolis Junction, MD)
- …Technologies is seeking a Helpdesk Technician to join our intel team. The Help Desk Support is primarily responsible for the administration of the help desk ... ticketing system including administration and maintenance of the IT asset register. Candidates should have the following qualifications:...software for the network. + Administration of the help desk and help desk ticketing system. +… more
- AIG (Reston, VA)
- …response and remediation + Support incident management teams by resolving complex service desk and incident tickets and providing critical investigative insights ... help customers to manage risk. Join us as a Senior CrowdStrike Falcon Endpoint Security Engineer to play your...from underwriting risks to processing claims. The Information Technology ( IT ) team equips our colleagues with the latest tools… more
- Danaher Corporation (Washington, DC)
- … IT organization, partnering with cross-functional teams and the Danaher Global Service Desk to ensure seamless support, knowledge sharing, and consistent ... white-glove IT support to executive-level users, including CEO and senior leadership teams, ensuring minimal disruption and a high level of professionalism… more
- M. C. Dean (Vienna, VA)
- …solution roll-out. + Lead collaboration with engineering leaders/team members, cybersecurity, service desk leadership and other critical functions to ensure ... and leading transformative enterprise-wide solutions development and implementation. This senior engineering role combines deep technical expertise with broad… more