- Astound (Seattle, WA)
- …hybrid role based in Astound's Seattle SoDo, WA office. A Day in the Life of the Customer Success Technical Support Associate I: Collaborate with the CST ... to define and achieve team objectives and key results (OKRs). Provide outstanding customer service and support to Astound customers within this specific product… more
- Astound (Seattle, WA)
- …and training materials for both technical and non- technical audiences. Support the Customer Success Manager and broader leadership with ... delivery of technical training to managers, DSR's, support teams, and stakeholders. Support customer... sales experience in networking/ISP or related industry. Proven success in SOP creation, documentation, and technical … more
- Shimadzu Scientific Instruments (Seattle, WA)
- …robust pipeline of qualified prospects. Customer Engagement: Provide consultative support and product guidance to customers. Deliver technical presentations ... have the largest impact on Shimadzu's continued growth and success . Would YOU like to join a diverse team...one's career and personal development ADDITIONAL COMPENSATION: For Service, Technical Support , Marketing & Sales Roles: Additional… more
- Amazon (Seattle, WA)
- …and ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams...Customer Success Center of Excellence organization, you… more
- Amazon (Seattle, WA)
- …needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) ... for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams... Customer Success Center of Excellence org, you… more
- Amazon (Seattle, WA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...future of cloud adoption? Are you excited to blend technical expertise with product strategy to solve complex business… more
- Amazon (Seattle, WA)
- …Come help us define and build solutions that protect Amazon's must customer -centric experiences! The Endpoint Security builds security solutions that enable ... Customer Service Associates around the globe to solve ...risks. You will think about every level of the technical stack, from the lowest level of code that… more
- Cornerstone onDemand (Seattle, WA)
- …or related field, or equivalent experience. + At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting ... The Advanced Technical Support Specialist delivers world-class, elite-level...and participate in quarterly business reviews (QBRs), collaborating on customer success initiatives, KPI tracking, and service… more
- Amazon (Seattle, WA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive...planning and delivery within the portfolio. From Day 1, Technical Program Managers are given ownership and the autonomy… more
- Amazon (Seattle, WA)
- Description The Customer Success Center of Excellence (CS COE) believes customer success is a strategic differentiator for AWS and our partners - we ... COE helps bring this vision to life by enabling customer success teams to drive customer...engineering, business intelligence, data science, and operations to translate customer needs into technical solutions; negotiate trade-offs… more
- Softchoice (Seattle, WA)
- … technical resources are equipped to deliver high-quality CSP solutions and support customer success . + **Manage Performance & Operational Excellence:** ... their people. We stand proudly for our people and support their success through career development and... & Market Insights:** Maintain a deep understanding of customer needs, technical requirements, and business drivers… more
- Amazon (Seattle, WA)
- …domains and will work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. If you ... positive influencer across teams, be able to effectively rally support for your initiatives and help deeply technical...will create, track and investigate metrics which define the success of your programs and future opportunities. AWS is… more
- Amazon (Seattle, WA)
- … customer and business outcomes. -Define vision, strategy, and success metrics, translating high-level goals into executable roadmaps and milestones. -Partner ... meaningful customer and business impact. Team members bring strong technical judgment, partner deeply with engineering, and own product outcomes from vision… more
- Crane Aerospace & Electronics (Lynnwood, WA)
- …of internal and external groups + Coordinate with Engineering and R&O to request support for technical content development, tech pubs document reviews, and shop ... verification + Support and attend engineering working group meetings, presentations, customer audits, and formal design reviews as assigned + Use and enforce… more
- Amazon (Seattle, WA)
- Description At Amazon, we are obsessed with customer trust. The Security Governance program supports this vision by setting the bar for security expectations through ... robust data protection. We are seeking an experienced, self-motivated Security Technical Program Manager who will help identify opportunities for improvement and… more
- Deloitte (Seattle, WA)
- …and automation, and ensures comprehensive documentation and knowledge transfer. Success requires advanced analytical and technical problem-solving skills, ... support diverse planning use cases. + Review, analyze, and interpret customer -supplied data, ensuring alignment with the technical and functional intent of… more
- Amazon (Seattle, WA)
- … and commercial perspectives, ensuring alignment with our strategic objectives and customer needs. As the primary technical liaison, you'll connect partners ... technology partners. This role combines strategic business development with technical expertise to drive revenue growth through innovative partner solutions.… more
- Amazon (Seattle, WA)
- …and delivery, and user validation and measurement - Experience in external enterprise customer -facing role as a technical lead, with strong oral and written ... contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, customers can create their own… more
- GE Aerospace (Seattle, WA)
- **Job Description Summary** The Pricing Technical Program Manager (TPM) plays a critical role within the S&M Commercial Operations organization, enabling GE ... data-driven pricing across products and services. This role manages end-to-end technical execution for pricing capabilities, ensuring our Pricing tools and framework… more
- Amazon (Seattle, WA)
- …of all types interact with their customers. We are seeking a customer -obsessed Senior Technical Writer with experience designing, delivering, and leading ... and easy to use. Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a...Amazon Connect. You will drive the creation of comprehensive technical documentation using a variety of authoring tools and… more
