- CyrusOne (Sterling, VA)
- …manage multiple concurrent priorities + Excellent time management skills + Demonstrates strong customer service skills and takes ownership of the customer ... Management support for certain key accounts to ensure successful service delivery. **Responsibilities:** Management of the Facilities + Employee Management… more
- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- YKK AP America Inc. (Elkridge, MD)
- …+ High school diploma or general education degree (GED) plus 2 years of customer service experience, preferably in the glazing industry. + Be vigilant about ... information into the computer program. + Handles and resolves customer complaints and billing issues. + Acts as liaison...as possible. Reasonable accommodations will be determined on a case -by- case basis in compliance with federal and… more
- Graybar (Baltimore, MD)
- Make a difference. As a Senior Customer Service Representative , you will serve as a key contact and liaison for customers to ensure their total satisfaction. ... Provide support on product selection and application + Coordinate customer service requests including order entry, pricing,...Days** to spend time away from work or in case of an illness. + Rest and recharge during… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- CareFirst (Baltimore, MD)
- …**Education Level** : High School Diploma or GED **Experience** : 3 years customer service experience in health insurance field **Preferred Qualifications:** + ... brokers or broker agencies + Comprehensive knowledge of health insurance operations and customer service + Active Life & Health Producers License **Knowledge,… more
- Merck (Washington, DC)
- …Management (BRM), Clinical Experience, Customer Engagement, Customer -Focused, Customer Relationship Management (CRM), Customer Service , Data ... a driven, customer -focused, and collaborative team. As an Oncology Sales Representative , you will be a key member engaging with customers to address identified… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience. + Demonstrated ownership… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- CareFirst (Baltimore, MD)
- …products, policies, and procedures, including experience with providers, training, customer service , and claims processing. **Preferred Qualifications:** + ... varying mandated deadlines. + Written and verbal communication including excellent customer service skills. + Problem-solving ability, critical thinking, and… more
- CareFirst (Baltimore, MD)
- …of time. + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations ... Must be able to effectively communicate and provide positive customer service to every internal and external...of the range, as compensation decisions depend on each case 's facts and circumstances, including but not limited to… more
- ABM Industries (Alexandria, VA)
- … Manager should possess the following skills, characteristics, and abilities: * Excellent customer service and sales skills. * Five years HVAC management related ... meeting departmental goals and objectives. As a senior company representative , the HVAC Service Manager often communicates...and provides technical support to field technicians to meet service demands and customer expectations. * Evaluates… more
- Fedcap (Washington, DC)
- … customer 's skills, interests, and employment goals. + Partner closely with Case Managers and Employment Specialist to align customer readiness with employer ... + Conduct employer satisfaction check-ins and respond promptly to issues impacting customer retention or performance. + Collaborate with Case Managers to… more
- ABM Industries (Arlington, VA)
- …shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met. **Specific Duties/Essential Job ... duties may be assigned) + Achieve operational performance and functional service activities. + Provide technical guidance, interpret policies and procedures, and… more
- CACI International (Washington, DC)
- Senior Paralegal Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular Percentage of Travel ... preparation for upcoming trials. This is an opportunity for you to provide case management and database maintenance assistance in a litigation support capacity. This… more
- Service Source (Oakton, VA)
- …+ Ability to work independently and as part of a team. + Excellent customer service skills (virtually and face-to-face). Physical Demands The physical demands ... Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation, meeting utilization expectations.… more
- Chenega Corporation (Andrews Air Force Base, MD)
- …mentioned above. TheEscort Support Personnel Assistant shall provide escort support and superior customer service to visitors and guests in support of the Office ... 11, 2001, attacks, the USS Cole bombing; and any case prosecuted by a military commission. Chenega Corporation in...directed by the Protocol Officer or a designated government representative . + Fuel and maintain the tidy appearance of… more
- Office of the Director of National Intelligence (Bethesda, MD)
- …experience demonstrating each of the four competencies (Attention to Detail, Customer Service , Oral Communication, and Problem Solving) Education: Degree ... Responsibilities Support the ODNI CIO in the development of an IT service catalog with reference architecture, provide broad technical guidance to staff; and,… more
- Office of the Director of National Intelligence (Bethesda, MD)
- …experience demonstrating each of the four competencies (Attention to Detail, Customer Service , Oral Communication, and Problem Solving). Desired Requirements: ... integration and interoperability of disparate capabilities developed by separate service providers. Oversees all end-user services, from hardware and software… more
- US Air Force - Agency Wide (Fort Meade, MD)
- …- Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals ... dependencies, content, uniqueness, and standards of the various National IC and Service ISR architectures. Evaluates information derived from IC, DoD, and USAF… more
