- The Computer Merchant, LTD. (Manassas, VA)
- …Evaluation Engineering Support Specialist to join our dynamic team. Our client lead the charge in designing, developing, producing, integrating, and sustaining the ... As a Test & Evaluation Engineer, you'll play a pivotal role in the success of our projects. Your responsibilities will include: Collaborating with CWL and MTWS… more
- General Dynamics Information Technology (Falls Church, VA)
- …of the business and support impactful mission outcomes as a Customer Service Lead at GDIT. Here, you'll enable the success of the most critical government ... in Program Management. The Advana team is seeking a Customer Service Lead to join their program...an industry-leading standard of excellence in user experience and customer success , meticulously harnessing the power of… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …Opportunity: We are seeking a results-driven and customer -obsessed Vice President of Customer Success to lead and scale our enterprise customer ... Title: Head of Customer Success Reporting to: Chief Revenue Officer Location/Travel: This position can be based remotely in the US. ~30% Travel Required Company… more
- Coinbase (Washington, DC)
- …alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Microsoft Corporation (Reston, VA)
- …a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.Drive Customer Success : Lead architectural design, engaging with ... readiness, both depth-aligned to solution area priorities and breadth-aligned to Customer Success Unit (CSU)/corporate initiatives (eg, security, resilience,… more
- Microsoft Corporation (Reston, VA)
- …connected experience that fosters satisfaction, loyalty, and long-term value. + **Drive Customer Success ** : Lead architectural design, engaging with ... sustained usage of Windows 365, AVD, and Intune, securing long-term customer success and renewal. + **Explore growth opportunities:** Partner with technical and… more
- Dodge Construction Network (Washington, DC)
- … Success to identify champions and build advocacy programs that turn customer success into brand success + Lead initiatives to improve visibility and ... and in-product content thatdrivesengagement, renewal, and expansion + Partner with Customer Success and Product teams to translate customer insights into… more
- PagerDuty (Washington, DC)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- Qualtrics (Washington, DC)
- …Do** + Grow and lead a team of Leaders and Technical Customer Success Managers to deliver high-touch technical support and technology configuration services. ... globe who think that's work worth doing. **Senior Manager, Customer Success - Public Sector** **Why We...customer adoption, maturity, and retention. **How You'll Find Success ** + Demonstrated ability to build and lead… more
- Oracle (Washington, DC)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer ...participating in key initiatives, be a part of or lead the building of CS tools and enablers, mentoring… more
- Oracle (Washington, DC)
- …and desired outcomes of their Oracle Cloud solution investment. + Leverage Oracle's Customer Success methodology to partner with customer stakeholders to ... Channels, making sure the involved partners are focusing on customer success ; raise in a timely manner...this portfolio. + Effectively collaborate, influence, and take the lead in cross-functional engagements within Oracle. Be the internal… more
- ISC2 (Washington, DC)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Oracle (Washington, DC)
- …2-3 days each week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for assisting the ... Revenue (ARR) while setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our Customer Success… more
- Confluent (Washington, DC)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and...different perspectives. And we make space for everyone to lead , grow, and challenge what's possible. We're proud to… more
- SHI (Washington, DC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Brivo (Bethesda, MD)
- Summary As a Customer Success Manager, you will play a pivotal role in our Customer Success organization, driving customer satisfaction and sales ... and proactive problem-solving Qualifications + 3+ years of experience in a Customer Success , Account Management, or similar client-facing role, preferably in… more
- Oracle (Washington, DC)
- …attain/exceed defined customer objectives. + Create an environment providing team success today while developing new strategies for future growth. + Establish a ... **Job Description** This role will lead and manage delivery teams responsible for providing...act as a trusted technical leader and liaison between Customer and Oracle implementation, Support, and Development teams in… more
- Oracle (Arlington, VA)
- …change/incident management certifications. * Cerner or similar EHR/EMR certifications. **What Success Looks Like** You are passionate about improving the client's ... patient care quality at your client site. \#LI-SP1 Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements,… more
- Wolters Kluwer (Annapolis, MD)
- **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales ... providing strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption. Responsibilities: + Provide advice… more
- Merck (Washington, DC)
- **Job Description** **Job Description:** The Rancher Success Specialist will be the lead in delivering and developing training for end user customers. The ... work closely with end customers, technical support, and sales to ensure customer user experience and satisfaction with Vence grazing management technology. **Key… more
