- Cayuse Holdings (Washington, DC)
- **Overview** **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$17.00 ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Pearson (Washington, DC)
- …Technologically proficient (especially with Microsoft OS, MS Office, and Google Applications) + Help Desk queue agent experience is preferred Compensation at ... customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees to… more
- IHG (Washington, DC)
- …of the world's business, cultural, social and political sectors. **About the Front Desk Agent position** First impressions count. To get our guests' memorable ... to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel...work to a wide range of benefits designed to help you live your best work life - including… more
- IHG (Alexandria, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... concerns. + Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. + Strength - sometimes… more
- IHG (Fort Belvoir, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. Strength - sometimes you'll… more
- IHG (Fort George G Meade, MD)
- …memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local ... that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a **Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/6970/service- desk -functional-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the right job?**… more
- Marriott (Washington, DC)
- …all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, ... forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of… more
- Marriott (Bethesda, MD)
- …all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, ... forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of… more
- Rubrik (Washington, DC)
- …existing customers and potential new customers driving faster closures and to help streamline the deal cycle. This role will require understanding complex problems ... deal exceptions, more difficult structuring issues and global deal desk matters. As the scope and growth of our...and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments… more
- Steampunk (Mclean, VA)
- …ID, Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support/ help desk teams + Strong expertise in **Endpoint Management (Intune/MEM)** ... solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service. **Contributions** **What You'll Do** +… more
- Public Consulting Group (Washington, DC)
- …sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The ... agent will interact with customers through the Zendesk(R) support...specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule… more
- Leidos (Laurel, MD)
- …Implementation, troubleshooting, and maintenance for IT systems + **Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems** + ... candidate will work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any process related to these systems.… more
- Serco (Washington, DC)
- …you will:** + Assist in the development of standard operating procedures and desk guides in support of obsolescence management and logistic considerations in program ... fast attack submarines through coordination with the associated In-Service Engineering Agent (ISEA) and ISEA Managers. + Coordinate Integrated Product Team (IPT)… more
- EMCOR Group (Mclean, VA)
- …Directory and Group Policy + Backup maintenance and monitoring + Provide end user help desk support + Deliver relevant education and training and create ... teams as well as operational teams + Proactive change agent skills with competent follow through + Ability to...its companies do not reach out to individuals to help with marketing or other similar services. If an… more
- Electrosoft (Quantico, VA)
- …closely with the Local Registration Authority (LRA), Trusted Agents (TAs), and the PKI Help Desk to support users and resolve issues. + Support classified and ... DoD / NSS PKI Registration Authority Certification + DoD / NSS Key Recovery Agent Certification + Favorable Adjudicated Tier 5 Level Investigation + IAT II 8570… more