- Bowman (Reston, VA)
- **Short Description** Bowman has an opportunity for a Helpdesk Technician I to join our team in Reston, VA. At Bowman, we believe in creating opportunities for ... vendors. **At the Operational and Company Level** + Monitor and respond to helpdesk tickets, emails, calls, and walk-ups. + Escalate unresolved issues to Tier… more
- Belay Technologies (Annapolis Junction, MD)
- …2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Helpdesk Technician to join our intel team. The Help Desk Support is primarily ... responsible for the administration of the help desk and help desk ticketing system including administration and maintenance of the IT asset register. Candidates should have the following qualifications: + TS/SCI with polygraph is required + High school/GED… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into ... the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + Ability to provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. + Ability to… more
- TEKsystems (Washington, DC)
- …Desktop, Technical support, Hardware, Password reset, Vpn, Remote support, Helpdesk troubleshooting, Software Support, Support desk, problem resolving, user ... desk,Troubleshooting,Customer service,Service desk,Phone support,Support,Windows,Ticketing system,Desktop,Technical support,Hardware,Password reset,Vpn,Remote support, Helpdesk troubleshooting,Software Support,Support desk,problem r Additional Skills… more
- TEKsystems (Rockville, MD)
- …as the escalation line of support for complex IT support issues from helpdesk staff, employees, and team members -Monitors, manages, and tests desktop system backups ... -Processes new hires, employee changes, and separations including network and telephone account creations/modifications and coordination of equipment configuration and installation -Receives and tracks hardware assets according to policy and process equipment… more
- ABBTECH Professional Resources, Inc. (Vienna, VA)
- …Good communication and customer service skills Additional Information: + Experience with general IT helpdesk (Tier 1 or 2) would be a plus. + Availability to appear ... on the client site during standard business hours **Position Details:** + Pay Rate / Range: $40-$43 _The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's… more
- Leidos (Reston, VA)
- …* Prior experience in a Network Operations Center environment or Tier 2/3 Helpdesk . * Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience. * Experience ... with CMD/Terminal/PowerShell * Experience with RHEL Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems… more
- Koniag Government Services (Baltimore, MD)
- …this function shall have a minimum of one year Call Center/ Helpdesk experience. + Experience with Windows Operating System workstation/server, Microsoft Systems ... Management Server (SMS), Microsoft Office Suite, Microsoft Exchange/Outlook. **Requirements:** + Must be able to obtain a Public Trust clearance **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not… more