- Compass Group, North America (Bethesda, MD)
- …This individual will plan, direct, and coordinate the activities of designated project to ensure that the goals or objectives of the project are accomplished within ... Eurest **Salary:** $95,000 - $105,000 As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies… more
- ThermoFisher Scientific (Hunt Valley, MD)
- …with PPI & SC leaders to educate the broader teams on employing practical process improvement . Additionally, this role will lead the PPI project funnel for ... supply chain working across teams to identify and implement process improvement initiatives while measuring engagement and impact of this work through the… more
- Capital One (Mclean, VA)
- Senior Manager , Process Management ( Customer Identity, Step-Up Authentication) **Senior Manager - Process Management (** **_Customer Identity, ... of program health, milestones, and risk posture. + Champion continuous improvement in platform product enhancements, process efficiency, automation and… more
- Hilton (Washington, DC)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence_ **Location:** _null_ **Requisition ID:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...process management tools + Be a primary relationship manager for Hilton corporate teams \(internal and external\) on… more
- Bechtel Corporation (Reston, VA)
- …The Continuous Improvement Supervisor (CIS) will report to the M&T Manager of Quality (MoQ) and will be responsible for leading continuous improvement ... synthetic materials; and data center markets. M&T strives to exceed our customer objectives through utilizing our agility, innovative technologies, and world class… more
- Philips (Washington, DC)
- …senior staff members in the Clinical and Technical teams. + Drives continuous process improvement processes through co-authorship of the PM Playbook and other ... **Senior Customer Project Manager ** The Senior ...+ You are passionate about and skilled at continuous process improvement and a go-getter who proactively… more
- Oracle (Washington, DC)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the … more
- Capital One (Mclean, VA)
- Principal Associate, Project Manager : eData Customer Support for Product Operations As a Project Manager at Capital One, you will help initiate strategy and ... and innovation across all corners of the company. Our Customer Support team in Enterprise data is reimagining the...for this role will have demonstrated they can improve business- process and/or knowledge management projects in the past, resulting… more
- ASR Group/Domino Sugar (Baltimore, MD)
- …product quality while minimizing environmental issues and maximizing efficiencies. The Assistant Process Manager also has the responsibility for meeting and ... Efficiencies + Review current product inventory level and anticipate customer demand with Logistics to assure adequate order fulfillment....+ Review the previous day's operational outcomes with the Process Manager to create plans to mitigate… more
- Capital One (Washington, DC)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal...SOC 2, ISO 27001), and compliance documentation. + Continuous Improvement : Identify trends in customer security inquiries to… more
- Georgetown Univerisity (Washington, DC)
- …shared dedication to making a difference in the world. Requirements Job Overview The Manager of Customer Service is responsible for all the critical functions ... + Supporting other Revenue and Receivables managers and functions Work Interactions The Manager of Customer Service reports to the Associate Director for … more
- Capital One (Mclean, VA)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance advice to… more
- Capital One (Mclean, VA)
- Principal Process Manager (Global Payment Network) At Capital One, we're building a leading information-based technology company. We think big and do big things. ... built to power our own successful digital transformation. As a Principal Associate Process Manager supporting Capital One Reliability Engineering, you will help… more
- Cornerstone onDemand (Baltimore, MD)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... Customer experience analytics) + **White Glove & Proactive Support:** Continuous improvement to existing "best in class" customer support package that exceed… more
- Capital One (Mclean, VA)
- …role. **General Responsibilities:** + Lead, design, implement and monitor process improvement initiatives with a primary focus on customer insights, sales ... ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We...- and a great place to work. As a Manager , Process Manager in Business… more
- Oracle (Washington, DC)
- **Job Description** The Business Process Optimization Program Manager is responsible for developing and maintaining Supply Chain Operations business process , ... creative problem solving while applying the company policies. **Responsibilities** **Business Process Optimization Program Manager will:** + Engage and… more
- Amazon (Sparrows Point, MD)
- …nights, and/or holidays Preferred Qualifications - 1+ years of performance metrics, process improvement or lean techniques experience - Experience managing a ... who want to join our team as an Area Manager . In this role, you will lead a team...employees - Experience with process improvements (Lean process , Kaizen, and/or Six Sigma) - Excellent customer… more
- Brivo (Bethesda, MD)
- Summary As a Customer Success Manager , you will play a pivotal role in our Customer Success organization, driving customer satisfaction and sales growth. ... roll-outs and guide new customers through a seamless onboarding process using the multifamily customer playbook +...Proactive and innovative mindset with a passion for continuous improvement + Working knowledge of Salesforce, Jira, Asana, or… more
- Amazon (Arlington, VA)
- …ROI * Sales team satisfaction scores * Program execution quality and timeliness * Process improvement and best practice contributions About the team About AWS ... Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers… more
- Amazon (Arlington, VA)
- …ROI * Sales team satisfaction scores * Program execution quality and timeliness * Process improvement and best practice contributions About the team About AWS ... Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers… more