- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 34174 **Summary** ** Mid - level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build ... of providing expert Engineering and Technical Support Services to federal customers. The ** Mid - level Help Desk Support Technician** provides support to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk Analyst to begin an exciting and ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:** ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS Transform technology into opportunity as a… more
- TAD PGS, Inc. (Quantico, VA)
- …the problem to ensure a timely resolution. + Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... We have an outstanding career opportunity for aMid Service Desk Support to join a leading Company located in...or past work may be used to show the level of experience needed to perform at this … more
- SAIC (Washington, DC)
- …users for complex issues regarding response and resolution. Escalation point for Junior and Mid - level desk side engineers. Ability to act independently in a ... Support: + Lead junior, mid , and senior level techs as needed, provide expertise to help...with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- TEKsystems (Halethorpe, MD)
- …years of helpdesk / call center experience 1-2 years of experience working with " help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work ... The calls vary from a very quick password reset that require very little effort, to mid - level troubleshooting to triage and/or resolve issues. Experience: 1-2… more
- TEKsystems (Catonsville, MD)
- …vary from a very quick password reset that require very little effort, to mid - level troubleshooting to triage and/or resolve issues. Experience: + 1-2 years of ... Description: The Service Desk Technician has a very wide array of...27, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- Belay Technologies (Annapolis Junction, MD)
- …join a dynamic, fast-paced watch center supporting 24x7 operations. In this mission-essential help desk role, you will maintain the customer's computers and ... a finalist in 2021! Belay Technologies is seeking a Mid SIGDEV Analyst to join our intel team. Come...(U) The contract has a current opening for a Level 2 SIGINT Development (SIGDEV) Analyst. You will provide… more
- Chenega Corporation (Stafford, VA)
- …business. The **Helpdesk Specialist, Mid ** is the customer-facing Tier 2 Help Desk representative. This vital position is responsible for providing direct ... **Req ID:** 34466 **Summary** **Helpdesk Specialist, Mid ** **Stafford, VA** Are you ready to enhance...to end users in the field and tracking all Help Desk metrics every week, including some… more
- Serco (Washington, DC)
- **Position Description** We're seeking a dynamic and experienced mid - level , Test and Evaluation (T&E) Business Management Analyst to join Serco's Amphibious Ship ... characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/67555/ mid - level %2c-test-and-evaluation-%28t%26e%29-business-management-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?**… more
- Serco (Herndon, VA)
- …you must be willing and able to deploy anywhere in Zone 2. The Mid - Level FEMA Consultant will include professional and non-professional personnel to provide ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/67773/fema-consultant- mid - level /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Belay Technologies (Annapolis Junction, MD)
- …troubleshoot, and document network connectivity and performance issues. + Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and ... document network connectivity and performance issues + Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem...Nifi is helpful + CWIP Certification Compliance with IAT Level I is required. (ie security+) Candidates are desired… more
- Belay Technologies (Laurel, MD)
- …all the client, server, storage, network devices, Etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and resolution ... for system compliance + DoD 8570 compliance with Information Assurance Technical (IAT) Level I is required. Technology Stack of applications(s) with which this role… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... resolution of problems. Provides support for the escalation and communication of status to management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... they need to fulfill their true potential. As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- SAIC (Washington, DC)
- …and upgrades, and general troubleshooting and problem resolution. + Escalation point for Junior and Mid - level desk side engineers. + Must be able to manager ... manner. + Lead junior, mid , and senior level techs, provide expertise to help solve...with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- American Humane (Washington, DC)
- …and effective animal welfare organization in the nation. Position summary : Help Desk Specialist is responsible for supporting ongoing, mission critical ... to the IT Manager. Responsibilities : + Provide first level support to the end-users on hardware, software and...solution. + Responsible for monitoring, opening, tracking, and closing Help Desk tickets via ticketing system. +… more
- Marriott (Herndon, VA)
- …or related major; 4 years' experience in the guest services, front desk , housekeeping, sales and marketing, management operations, or related professional area. OR ... or related major; 2 years' experience in the guest services, front desk , housekeeping, sales and marketing, management operations, or related professional area.… more