- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... Adobe Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software...software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service… more
- AITHERAS, LLC (Washington, DC)
- Position: Help Desk Supervisor/ Senior Trainer Location: 950 Pennsylvania Avenue NW Washington, DC 20530 Type: Full-time, Temp to Perm after 6 months Company: ... AITHERAS LLC , working at the Office of the Pardon Attorney, Department of Justice Start Date: Upon completion of Security Clearance, through May 31, 2024, with potential for extension Schedule: 40 hours/week, Monday-Friday, 7:00 AM - 6:00 PM window… more
- ManTech (Glen Burnie, MD)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist, Senior - Tier 1** to join...equivalent; in lieu of a degree 6 years of help desk experience + A minimum of… more
- TEKsystems (Fort Belvoir, VA)
- …1 Senior Resource at each location minimum. Mid-Level Pay Range: $25-30/hr Senior Pay Range: $30-40/hr Job Title Service Desk Specialist Top Skills Details ... Our client is in search of both mid-level and senior level service desk specialists to perform...solutions to common problems as part of a customer self- help capability ** Seniors should expect to be handling… more
- ManTech (Washington, DC)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Service Desk Support Specialist - Tier 2** to join… more
- SAIC (Washington, DC)
- …+ Lead junior, mid, and senior level techs as needed, provide expertise to help solve difficult problems + Refresh of XRs to 14 iPhones + New on-boarding people ... **Description** Responsible for providing desk side support to end users for complex...response and resolution. Escalation point for Junior and Mid-level desk side engineers. Ability to act independently in a… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk -support-service-specialist senior ... -%28lead%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-VA-Reston_ **ID** _2024-1380_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Public Trust_ more
- TekSynap (Washington, DC)
- …incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and ... support ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all … more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations,IT ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team to...this role. You will be interfacing with users and senior staff. Therefore, you should be articulate in your… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- M. C. Dean (Annapolis Junction, MD)
- ** Help Desk System Specialist - Annapolis Junction, MD** ID **12661** Location **Annapolis Junction, MD** Apply Now ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...and tuition reimbursement. + Open and transparent communication with senior leadership as well as local office management. **Abilities**… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 34174 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your career ... and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- General Dynamics Information Technology (Mclean, VA)
- …every day. At GDIT, people are our differentiator. As an Intelligence Operations Support - Desk Officer, you will help ensure today is safe and tomorrow is ... smarter. **HOW AN INTELLIGENCE OPERATIONS SUPPORT SENIOR WILL MAKE AN IMPACT:** + The Desk Officer serves as the primary interface between multiple locations/… more
- ManTech (Glen Burnie, MD)
- …questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution ... to who tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** + Proficient with ServiceNow… more
- ManTech (Glen Burnie, MD)
- …of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Ensures problem ownership ... equivalent; in lieu of a degree 6 years of help desk experience + A minimum of...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- Guidehouse (Arlington, VA)
- …Required** **:** None What You Will Do **:** Guidehouse is seeking an entry level help desk technician to support our clients. The successful candidate will have ... well-documented. + Escalate more complex or unresolved issues to senior technicians or appropriate departments as instructed. + Work...(six) months experience within an internship or, Tier 1 help desk or call center. + Basic… more
- ManTech (Washington, DC)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two ... Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that… more
- GovCIO (Washington, DC)
- …incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract… more
- Making Cents International (Washington, DC)
- …and shelter & settlements (S&S). Working as part of the study team, the Senior Technical Advisor, WASH will conduct desk research, advise on data collection ... Making Cents International is recruiting a Senior Technical Advisor, Water, Sanitation & Hygiene to...conducted under the USAID IDAMS activity. The study will help USAID's Bureau of Humanitarian Assistance (BHA) better understand… more
- G2 Ops, Inc. (Arlington, VA)
- …we need to ensure where you access your work is secure. You will have a shiny desk at our G2 Ops office and the ability to telework with prior approval. Here's the ... look forward to learning more about you! Role 2: Senior Software Engineer Internal Job Code: Sft-SrSftEng-002 Location: Our...your work is secure. You will have a shiny desk at our G2 Ops office and the ability… more