- General Dynamics Information Technology (Washington, DC)
- …willing to work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT ... levels of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our… more
- TekSynap (Washington, DC)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Manage Service Desk Operations: Oversee daily operations of the Senate's Service Desk , ... + Team Leadership: Lead, mentor, and develop a team of Service Desk analysts and technicians. Ensure the team maintains high performance, professionalism,… more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support **Certifications:** ... VA. At GDIT, people are our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II… more
- SAIC (Arlington, VA)
- …demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic ** Service Desk Operations Deputy** to support Tier 0-3 Service Desk ... **Core Responsibilities:** + Develop, build, and maintain an overall Advana Service Desk operations plan. + Provide Tier 0: 24/7/365 Self-Help and Communications… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... the FDIC Service Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the Service Desk team in a… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- Looking for a Service Desk Supervisor to work on the Service Desk , which is the first line of support for our customers. The ideal candidate possesses ... outstanding customer service , technical aptitude, experience as a service desk supervisor and a desire to "own" customer incidents and requests to… more
- SAIC (Reston, VA)
- …mission excellence on programs of national importance. We are seeking a highly motivated Service Desk Lead to join our National Intelligence Program leading the ... Service Desk team as part of a...Service Desk team as part of a larger Enterprise IT...responsible for the overall performance and management of a Service Desk with 15+ team members within… more
- CACI International (Arlington, VA)
- TOC Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * * **The Opportunity:** CACI is seeking a Technical Operations Center (TOC) Service Desk Shift Lead to manage a team of technical agents that provide technical… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware issues of… more
- Cayuse Holdings (Arlington, VA)
- …of Indian Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include ... include proper triage and routing of incidents to the correct person or office. Service Desk Agents manage and track the life cycle of all incidents, events, and… more
- Cayuse Holdings (Arlington, VA)
- …of Indian Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include ... include proper triage and routing of incidents to the correct person or office. Service Desk Agents manage and track the life cycle of all incidents, events, and… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented IT Service Desk Manager The Manager will manage the Support ... appropriate. + Manage quality of all support services provided by the Service Desk , including ticket metadata, timeliness, customer engagement, escalations, and… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …customer calls as needed. + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the day to day management of ... equivalent relevant experience + 5 plus years in the IT Operational areas ( Service Desk , Operations, etc) + 3 plus years computer operations/helpdesk + 3 plus… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Senior Service Desk Analyst (Top Secret Clearance)** **Category:** Service Desk / End User Services **Main location:** United States, District of ... . **Position Description:** CGI Federal is currently looking for a Service Desk Analyst with active Top-Secret clearance to support a large project… more
- SAIC (Sterling, VA)
- **Description** We are currently seeking a motivated, career and customer oriented Service Desk Agent to begin an exciting and challenging career with SAIC. ... devices, and standard software at customer sites. May be directed by Help Desk , Service Desk or script using standard methods, techniques and tools.… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its… more
- Koniag Government Services (Vienna, VA)
- …**Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... accounts, paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service… more
- Parsons Corporation (Reston, VA)
- …in the space domain? We need your help. Our Team is looking for a ** Service Desk Technician** . In this role you will maintain Information Technology (IT) ... System Administrator will be the first line of defense in resolving Service Desk issues and providing support for hardware complications. Install, update and… more