- CVS Health (Washington, DC)
- …we do it all with heart, each and every day. **Position Summary** The ** Senior Service Advocate ** will perform research inquiries, issues, and escalations ... of the Quantum Program. **In this role, you will:** + Answer questions and resolve issues as single point-of-contact, based on external, largely written communications. + Oversee a caseload of members as assigned. + Take ownership of each contact to resolve… more
- CVS Health (Washington, DC)
- …Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members ... Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational skills, including… more
- Capital One (Mclean, VA)
- Sr . Manager/ Sr . Counsel - Commercial Real...firm, at a government agency, as a military judge advocate or as in-house counsel working on commercial lending ... be regularly worked. McLean, VA: $193,000 - $220,300 for Sr . Manager, Sr . Counsel New York, NY:...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Johns Hopkins University (Baltimore, MD)
- …and Society department is seeking a **_Sr. Administrative Manager._** The Sr . Administrative Manager is responsible for overall administrative, financial and/or ... large and complex department typically with activities on multiple sites and/or multiple service lines. (Generally defined as an operating budget between $10 mil -… more
- Johns Hopkins University (Baltimore, MD)
- …broad constituency of Hopkins Deans, Department Chairs, Trustees, Faculty, Researchers, Senior Administrators, and Directors as well as architects, engineers, and ... prompt payment, and enjoyable working relationships. + Provides exemplary customer service by actively managing the entire design and construction project, including… more
- Capital One (Mclean, VA)
- Sr . Manager/ Sr . Counsel - Commercial Real Estate -...law firm, at a government agency, as a military judge advocate or as in-house counsel + At least 2 years ... be regularly worked. McLean, VA: $193,000 - $220,300 for Sr . Manager, Sr . Counsel Candidates hired to...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Johns Hopkins University (Baltimore, MD)
- …project management experience with a proven track record of providing exemplary customer service . Classified Title: Sr . Design & Construction Project Manage Job ... prompt payment, and enjoyable working relationships. + Provides exemplary customer service by actively managing the entire design and construction project, including… more
- Johns Hopkins University (Baltimore, MD)
- …large and complex department typically with activities on multiple sites and/or multiple service lines. (Generally defined as an operating budget between $10 mil - ... resources; academic, research or clinical operations; compliance; infrastructure matters. The Sr . Administrative Manager is responsible for most or all the… more
- The Cigna Group (Mclean, VA)
- ** Sr . Strategic Account Executive Job Description (O500 band 4)** As a Sr . Strategic Account Executive, you are the face of Cigna to the client. Your focus is on ... clients receive tailored, strategic solutions. + Client Experience: Oversee client service requests, ensuring seamless execution and swift resolution by directing… more
- Pegasystems (Washington, DC)
- Sr . Client Success Manager - Fed Financials Job Category: Sales Location: US - DC - Remote | US - Maryland - Remote | US - Virginia - Remote **Meet Our Team:** Pega ... to drive our client's success. **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding relationships**… more
- Amazon (Arlington, VA)
- …multiple regions. In this role, your primary responsibility will be supporting AWS service teams as a Senior Technical Program Manager (TPM) supporting delivery ... novel solutions in commercial, government and Amazon Dedicated Cloud (ADC). You will advocate for customer needs, and collaborate with Service Teams to deliver… more
- Ford Motor Company (Washington, DC)
- …of Enterprise Techonology Global Digital - is seeking a strategic and inquisitive Senior Manager Digital Retail Experience -- Strategy & Dealer Tools Leader to ... the dealer process and providing dealer sales efficiency. + Advocate for dealer efficiency with digital retail at Point...+ Paid time off for individual and team community service + A generous schedule of paid holidays, including… more
- Amazon (Arlington, VA)
- …analytical problems as massive scale? Amazon Web Services (AWS) is seeking a Senior Worldwide Specialist Solutions Architect focused on HPC to work with our ... computing with GPU to craft cloud-based solutions. As a trusted customer advocate , you will help organizations understand best practices around advanced cloud-based… more
- Cardinal Health (Washington, DC)
- …set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, ... and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and… more
- Amazon (Arlington, VA)
- …across the entire AWS organization (#oneteam) to bring access to product and service teams, to get the right solution delivered and drive feature innovation based ... as Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon RDS database services, AWS Identity and...managers who cover major customer groupings. Be a customer advocate - Work with AWS engineering teams to convey… more
- Amazon (Arlington, VA)
- …AI (or broader Data Science). You will partner with customers, AWS Sales, AWS service teams, AWS industry teams and AWS Professional Services delivery teams to meet ... and drive their business metrics. As a trusted customer advocate you will lead a team of Strategist that...with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- IBM (Washington, DC)
- …Engineering team serves as the primary technical resource and internal advocate for all Customers at HashiCorp. Through consultative engagement, we identify ... dynamic team environment that focuses on providing above industry standard customer service . Proven ability to work cross-functionally with teams such as Product… more
- The Cigna Group (Mclean, VA)
- …connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. This role is ... **About Cigna Healthcare** Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers… more
- Palo Alto Networks (Reston, VA)
- …of our US Government (USG) team, you will be a designated customer advocate , assisting in providing tailored support, weekly reviews, root cause analysis for ... security features and services including identity and access management, service -related security features, networking, firewalls, encryption, and related best… more
- HCA Healthcare (Reston, VA)
- …colleagues invested over 156,000 hours volunteering in our communities. As a Medicaid Eligibility Advocate with Parallon you can be a part of an organization that is ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...(tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid… more