- Marriott (Bethesda, MD)
- …as well as development-ready designs with specifications . Partners closely with the Customer User Experience to ensure continuity across Customer ... Experience & Business Process, the Flex Director, Associate User Experience plays a critical role in...customer and associate journey. The ideal candidate has experience rooted in an empathetic understanding of both the… more
- OneMain Financial (Baltimore, MD)
- …to high-fidelity prototyping and user testing, ensuring a seamless and intuitive user experience across all platforms. + Ability to advocate for the needs ... that will impact millions of customers and drive the success of our digital strategy. In this role, you'll... working collaboratively with product, engineering, design, content and user research teams. + Deep experience shipping… more
- Koniag Government Services (Washington, DC)
- …mail, and operating systems. The ideal candidate is a team player with proven experience as a SME Computer User Support Specialist. Below are the qualifications ... Services company, is seeking an experienced highly qualified professional SME Computer User Support Specialist to support KDS, and our Department of Housing and… more
- CACI International (Washington, DC)
- UX/UI ( User Experience / User Interface) Designer Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: ... looking for a range of entry to SME-level Ux ( User Experience / User Interface) Designers to...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- CACI International (Washington, DC)
- End User Support Technician - Mid level Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * **The Opportunity:** CACI is seeking an End User Support Technician to join our team supporting Department...federal and contractor staff, requiring the highest level of customer service and technical proficiency. You will be responsible… more
- Koniag Government Services (Washington, DC)
- …mail, and operating systems. The ideal candidate is a team player with proven experience as a Journeyman Computer User Support Specialist. Below are the ... Services company, is seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS** , and our Department of… more
- SHINE Systems & Technologies (Washington, DC)
- …them to work efficiently using our partners products. They have a passion for user enablement, are advocates for our customers' success and collaborate with ... days per weekTravel: Not required. The Role: + FSR User Support specialists use their problem-solving skills to be...and the core of its day-to-day work is handling customer support tickets. + Experience providing … more
- CACI International (Annapolis Junction, MD)
- End User Support Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... * **The Opportunity:** CACI is seeking a cleared End User Support Technician to Image, configure, and deploy physical...or equivalent and at least five years of relevant experience + Must be proficient with Windows desktop operating… more
- SAIC (Arlington, VA)
- …The ideal Representative will perform engagements across the Intelligence Community utilizing customer domain experience / expertise across all disciplines. . ... exercise / operational support to IC partners by identifying customer capabilities that contribute to users' success ....command and control, mission control, and mission processing . Experience identifying user needs and gaps, identifying… more
- Synergy ECP (Annapolis, MD)
- End User System Engineer Annapolis Junction Description SynergyECP is seeking an experiencedSystems Engineerto join our team. The Systems Engineer analyzes user ... Operational Concept that describes the interactions between the system, the user , and the environment, that satisfies operational, support, maintenance, and disposal… more
- Qualtrics (Reston, VA)
- …an equivalent field + Experience with Digital/Adoption Marketing and/or Digital Customer Success + Prior experience building and deploying ... experience , retention and maturity across our global customer base. **How You'll Find Success ** You...a variety of products and channels to improve active user engagement with multiple customer segments and… more
- Emerson (Washington, DC)
- …customers, owning a total book of business of $10m in ARR + **4+ years** of customer success experience in a B2B SaaS organization + General knowledge of ... on customer engagement strategies including consistent QBR, success plans and User Groups + Collaborate...well as on-premises IT landscape + Broad knowledge and experience in the automated test industry is desired +… more
- RedSeal (Baltimore, MD)
- …Enterprise software solutions, and startup experience is desirable. + 5+ years' experience in customer success roles, preferably with security companies, ... Customer Success Manager Position Description About...- Drive the adoption of RedSeal's solution within the Customer 's user base and assist the … more
- Norstella (Washington, DC)
- …& deliverables meet the needs of our customers, & that Customer Experience remains high. + Contribute your Client Success expertise to cross-functional ... based on the analysis of the Salesforce case studies, user metrics and customer interactions. + Achieve...work collaboratively, manage change, and resolve conflict + Demonstrable Customer Success leadership experience , across… more
- Deloitte (Baltimore, MD)
- …realize business ROIs by focusing on customer metrics + Measure and drive user experience KPIs, ensuring high standards of user -centered design and rapid ... user experiences for multiple products, demonstrating measurable customer adoption and success metrics + Minimum...customer needs efficiently and effectively. + Master of User Experience craft, fostering a culture of… more
- Deloitte (Baltimore, MD)
- …methodologies, driving actionable insights that shape product development and customer success + Minimum of 1 year of experience leading research initiatives ... ends on April 30, 2025 Role Overview: An expert experience leader with multi-facet role to drive customer...picture of our users to drive design decisions and user experience priorities. This role requires a… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Price Comparison Customer Experience Product Manager, Shopping (Remote-Eligible) We are looking for ... a Price Comparison Customer Experience Product Manager to join our...form a hypothesis and define metrics to identify the success of product initiatives - this is the role… more
- Under Armour, Inc. (Washington, DC)
- …data from multiple sources for use within dynamic email building. * Direct experience with Salesforce Content Builder, Journey Builder, user initiated sends, ... Professional, Customer Marketing Developer **Professional, Customer Marketing...will suit an individual who is passionate about consumer experience and marketing, is an intellectually curious self-starter, works… more
- American Heart Association (Washington, DC)
- …by operating at the intersection of business, technology, and user experience . + Sets goals, defines success , organizes and motivates business, technology, ... spans the entire product development life cycle from identifying customer needs to defining user experiences, ensuring... feedback to iterate on product features and optimize user experience . + Seasonally evaluate impact of… more
- Amazon (Annapolis Junction, MD)
- …help you develop into a better-rounded professional. Basic Qualifications - 4+ years of experience as a user experience (UX) designer, product designer, ... skills to launch a project on a trajectory to success ? Are you familiar with security best practices for...networks? At AWS, we're hiring experienced Frontend Engineers with experience in designing user experiences and interfaces… more