- Bon Secours Mercy Health (Richmond, VA)
- …surgeon preference cards, supply ordering and management. Accurately maintains comprehensive quality assurance standards related to sterilization and infection ... package assembly aseptic protocols in mind. Monitors sterilization regularly ensuring quality assurance through chemical and biological indicators and… more
- Lumen (Richmond, VA)
- …motivate team of employees to consistently meet and/or exceed daily, weekly and monthly + call center objectives. + Clearly communicate call center and ... assigned projects + Successfully manage competing priorities + Perform Quality Assurance Observations for team members and...starter, able to work effectively in a fast paced call center environment + Strong knowledge of… more
- Adecco US, Inc. (Richmond, VA)
- …be able to: + Inbound and Outbound Collections Calls thru dialing system. Follow Quality Assurance Call Guidelines. Make payment arrangements + Meet ... Education/Certification Requirements: + High School Diploma or GED Experience requirements: + Call center experience required + Strong communication skills +… more
- Humana (Richmond, VA)
- …to the Finance team. Supports system monitoring, file transmissions, member communications, call center inquiries, and production issues resolution. Works well ... a project team in determining objectives and approaches to assignments. Assists with quality assurance and user acceptance testing. Collaborates with the Risk… more
- Evolent Health (Richmond, VA)
- …collaborate with cross-functional teams, including solution strategy, business operations, engineering, quality assurance , and IT, to ensure our applications ... define acceptance criteria and definitions of done to enable quality user acceptance testing (externally and internally) and systems...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- HCA Healthcare (Richmond, VA)
- …procedures. + Order, prepare, calibrate, store and administer radiopharmaceuticals for routine and on- call procedures. + Perform quality assurance on cameras ... for our team to ensure that we continue to provide all patients with high quality , efficient care. Did you get into our industry for these reasons? We are an… more
- CVS Health (Hopewell, VA)
- …includes: + Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we… more
- Evolent Health (Richmond, VA)
- …well as Utilization Review Accreditation Commission (URAC) and National Committee for Quality Assurance (NCQA) guidelines. + Ensures documentation of all ... **Required** + Energetic and curious with a passion for quality and value in health care- **Required** + Computer...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Evolent Health (Richmond, VA)
- …as well as Utilization Review Accreditation Commission (URAC) and National Committee for Quality Assurance (NCQA) guidelines. + Aids and acts as a resource ... **Required** + Energetic and curious with a passion for quality and value in health care- **Required** + Computer...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- CVS Health (Richmond, VA)
- …includes: + Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we… more
- Evolent Health (Richmond, VA)
- …global workforce to deliver high value analytics while adhering to exceptional quality assurance . Deploying efficient execution techniques such as end-to-end ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Sedgwick (Richmond, VA)
- …develop, implement and maintain the delivery of world-class service including quality assurance , client services, and workforce management ensuring departmental ... preferred. **Skills & Knowledge** + Strong customer service skills including call center client processes and procedures + Excellent team coaching, training,… more