- Ledbury, Inc (Richmond, VA)
- …departments to create an exceptional brand experience . The Role + Lead the Customer Experience team , using a customer -first mentality by developing ... Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team . Your background in sales management has equipped you to… more
- Miller's Services (Gloucester, VA)
- Miller's Services, Inc. is looking for a results-driven Customer Experience Manager . The ideal person is passionate about our services and believes in a ... commitment to continuously improve our customer service, and business approach. In this role, you...the communicated time frame + Create and foster a team environment within our Command Center + Analyze the… more
- Verint Systems, Inc. (Richmond, VA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and...Operations will have a strong background in data analytics, customer success platforms like Totango, Pendo, and experience… more
- Capital One (Richmond, VA)
- West Creek 1 (12071), United States of America, Richmond, Virginia Senior Risk Manager - Customer Resiliency Risk Events (Hybrid) **Senior Manager , ... Customer Resiliency Risk Events** As a Senior Risk Manager in Capital One's Customer Resiliency organization,...highest profile Risk Management processes. You will lead a team of risk managers who play a key role… more
- EDB (Richmond, VA)
- …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . **WHO** Your passion as a professional CSM is being a ... be** **LOCATION: US Central Time Zone** As EDB Strategic Customer Success Manager (CSM), you will be...**What your impact will be** + Deliver a world-class customer experience as a trusted advisor that… more
- Confluent (Richmond, VA)
- …management tools, such as Asana. + Tableau, Salesforce, Gainsight and other reporting/ customer experience tools and experiences are preferred/valued. **Come As ... us to do better every day. One Confluent. One team . One Data Streaming Platform. Data Connects Us. **About...Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a… more
- WestRock Company (Richmond, VA)
- The Opportunity: As a Customer Service Manager - Beverage (CSM), you will define the strategy and business plan for front end operations, manage and lead ... production status and forecast daily with production leadership and team to ensure customer needs are being...diploma or GED * Must have 5+ years of customer service-related work experience * Previous … more
- Gap Inc. (Colonial Heights, VA)
- …+ Promote community involvement. + Leverage omni-channel to deliver a frictionless customer experience . + Ensure all compliance standards are met. **Who ... Here, we're family. **About the Role** As an Assistant Manager , you set the tone for the store and...Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to… more
- Gap Inc. (Williamsburg, VA)
- … customer who walks through our doors and allowing us to provide a exceptional customer experience . + Recruit, hire and develop people to drive a culture of ... efficiencies and productivity + Promote community involvement + Adapt team priorities to respond to customer and...+ Adapt team priorities to respond to customer and business partner needs + Provide front line… more
- Public Storage (Richmond, VA)
- …**Earn $14.00 Per Hour** **Our Benefits** Total Rewards package available to our team : + We work Flexible and **Full-Time** Schedules between the hours of 9:30am ... at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies +… more
- Capital One (Richmond, VA)
- …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure ... Creek 1 (12071), United States of America, Richmond, Virginia Manager , Delivery Experience , Product Management **Capital One..., you will be part of the DevX, Delivery Experience team designing and delivering best-in-class managed… more
- Capital One (Richmond, VA)
- West Creek 5 (12075), United States of America, Richmond, Virginia Manager , Project Manager - Retail Data Management and Governance Team As a Manager , ... day one, working alongside key stakeholders across the company. Day-to-day, as a Manager , Project Management, you'll serve as the leader of the High Priority Usages… more
- Walmart (Colonial Heights, VA)
- …then this opportunity might be for you! Sam's Club is currently seeking ** Team Manager ** candidates for Member Experience , Fresh Area, Merchandising, ... are member obsessed and ready to lead an amazing team to delight our members, grow sales and develop...and ways of working. **Delivering for the Member** * Customer Focus : Delivers expected business results while putting… more
- Capital One (Richmond, VA)
- …Management, Card Digital Experience Platform The Card Digital Experience Platform team is looking for an exceptional product manager to join our team ... nearly every aspect of their lifecycle. As a product manager on the Card EASE Platform team ,...delivery, capable of thin-slice MVP grooming + You'll leverage customer insights to influence priorities and roadmap feature development… more
- Walgreens (Richmond, VA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... timely manner and answers questions to ensure a positive customer experience . Models and shares customer... in seeking community outreach opportunities. + Supports Store Manager in leveraging data, analysis, and team … more
- Walgreens (Richmond, VA)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...training or assignment of learning modules. + Assists Pharmacy Manager in monitoring that all pharmacy and team… more
- Tractor Supply Company (Midlothian, VA)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team , ... prioritization, and delegating of daily tasks. + Support Store Manager in Team Member counseling, hiring/staffing decisions,... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
- Signet Jewelers (Colonial Heights, VA)
- …Responsible for ensuring team members, and self, deliver an exceptional customer experience every time through training, customer outreach, communication ... of life-time relationships with customers and the delivery of a best-in-class customer experience . Vision and Purpose: Communicates performance expectations and… more
- Tractor Supply Company (Midlothian, VA)
- …for a Store Manager role. Primary duties include delivering a Legendary Customer Experience , building the team , driving sales, managing inventory, ... Store Manager **Overall Job Summary** The Manager ...+ Leading team members to ensure the customer has a Legendary shopping experience that… more
- Woodforest National Bank (Gloucester, VA)
- …grow business deposits and loans through inside and outside business calling. * Enhance customer experience and the reputation of the Bank by warmly and ... today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is...retail partners. * Embrace and leads a technology driven customer experience . * Lead, partner and execute… more