- Verint Systems, Inc. (Richmond, VA)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... and consultancy skills, striving to become a trusted advisor to the customer . The Sr . CSM is passionate about the product, engaging customers, ensuring their… more
- Rocket Software (Richmond, VA)
- …company where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member ... the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer...engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius… more
- Capital One (Richmond, VA)
- …Virginia Senior Risk Manager - Customer Resiliency Risk Events (Hybrid) ** Senior Manager , Customer Resiliency Risk Events** As a Senior ... Event and Issue Standard and ensure Capital One's continued stability and success. Senior Managers partner with Executives and their teams to evaluate risks in an… more
- Trellix (Richmond, VA)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... Customer Success Organization **The Opportunity** The Technical Program Manager will be a key member of the CS...senior decision makers across the company and our customer and vendor ecosystems will add to your success… more
- Acosta Group (Richmond, VA)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- Capital One (Richmond, VA)
- West Creek 8 (12080), United States of America, Richmond, Virginia Manager , Operations Servicing Strategy, Customer Resiliency Channels (Hybrid) As a ** ... the technology and processes deliver breakthrough business results and radically transform customer service. As a ** Manager , Operations Servicing Strategy on the… more
- Rocket Software (Richmond, VA)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for managing the ... with organizational strategy to deliver tangible benefits and value. The Senior Program Manager will manage high-profile, cross-functional programs within… more
- FranklinCovey (Richmond, VA)
- …+ FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California - Anticipated ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager , Client Success Mid-Market Accounts **Division & Department:** Enterprise Client… more
- ArcBest (Richmond, VA)
- …for an Associate Account Manager to join the ArcBest team. As an Associate Account Manager , you will work closely with a Senior Account Manager or a team ... of Account Managers and the District Sales Manager to optimize customer service by effectively...team on a regular basis. * Work with a Senior Account Manager or a team of… more
- FranklinCovey (Richmond, VA)
- …+ FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California - Anticipated ... learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- Mathematica (Richmond, VA)
- Position Description: Mathematica is searching for a Client Experience (CX) Senior Analyst/ Sr . Manager ! The Client Experience Senior Analyst/ Sr . ... programs and data collection initiatives. We're looking for a Customer Experience Analysts who has a passion for ...updates on client experience metrics, initiatives, and progress to senior management and staff at all levels. * Actively… more
- Bank of America (Richmond, VA)
- Sr . Operations Manager - Global Payment Operations Senior Fraud Team Manager Richmond, Virginia **Job Description:** At Bank of America, we are guided by ... Creates an inclusive team where members are treated fairly and respectfully. + Manager of Process & Data: Demonstrates and expects process knowledge, data driven… more
- Capital One (Richmond, VA)
- …Associate, Process Management - Customer Identity Management Team (Hybrid) As a Sr . Associate, Process Manager on the Customer Identity Management Team, ... talented team engaged in our Operational Excellence journey for the Customer Identity landscape which includes control testing, risk governance, process… more
- Revelyst (Richmond, VA)
- …and redefine what is humanly possible in the outdoors. We seek a skilled ** Sr . Manager , Field Sales Cycling (East)** to join our Adventure Sports platform. ... East region Field Sales Representatives in the US The Sr . Manager of Field Sales will partner...execution for North America. You will work closely with senior management to ensure strategies are understood and executed… more
- CBRE (Richmond, VA)
- Sr . GL Accounting Manager Job ID...Mentor and coach as needed. + Create a positive customer experience by opening and maintaining constructive and reliable ... America **About the role** As a CBRE GL Accounting Sr . Manager , you will lead a large...and resolve complex issues and ensure internal and external customer requests are handled timely, accurately, and with a… more
- SHI (Richmond, VA)
- **Job Summary** SHI has an exciting opportunity available as a Sr . Project Manager . The Sr . Project Manager will lead and manage large and complex ... Services projects for SHI's Customers. The Sr . Project Manager is responsible for on-time...engagement to ensure tasks are executed appropriately. + Communicating Customer status updates which include action items, issues and… more
- Capital One (Richmond, VA)
- West Creek 7 (12077), United States of America, Richmond, Virginia Sr . Manager / Sr . Counsel, Card Legal (Hybrid) The US Card Legal Group is seeking ... in a fast-paced and ever-changing legal environment to support US Card Customer Resiliency (Credit Card Debt Collection and Recovery). The current consumer… more
- Sunrun (Richmond, VA)
- …diversity, inclusion and belonging. **Sunrun is seeking a highly collaborative and proactive Sr . Affiliate Experience Manager to join our Affiliate Partner team. ... the needs of both Affiliates and end consumers into operational frameworks.** **The Sr . Affiliate Experience Manager will utilize their B2B2C expertise to… more
- CARMAX (Richmond, VA)
- …a great customer experience and optimize our operations. As a Data Science Sr . Manager at CarMax, you'll apply your passion and expertise in data, machine ... modernizing our digital and analytical infrastructure to support our customer -centric experience as the customer shopping journey...Customers navigate their car shopping journey. The Data Science Sr . Manager will serve as a technical… more
- Wolters Kluwer (Richmond, VA)
- ** Sr . Technology Product Manager ** Requires in-depth, conceptual and practical knowledge of theories, principles and concepts and applies general knowledge of ... achievement of goals through own personal efforts. **Hiring Requirements** ** Senior Technology Product Manager - Firm Management...in the life:** * Work backward from the internal customer to understand the user problems and build a… more