- General Motors (Richmond, VA)
- …test and scale businesses taking them from an idea to reality. The Customer Strategy & Insights Lead needs to be a creative problem solver, lateral ... data analysis/reporting, sales channel & customer acquisition. The Customer Strategy & Insights Lead will lead in the development and execution… more
- Capital One (Richmond, VA)
- …- Richmond, United States of America, Richmond, Virginia Senior Business Manager - Channels Strategy & Analytics Lead We are looking for a strategic problem ... include: + Finding what are the key ingredients of competitors/partners servicing strategy "secret sauce" to deliver differentiated customer satisfaction +… more
- Travelers Insurance Company (Richmond, VA)
- … Experience has an exciting opportunity to build out best-in-class business insights and delivery tools supporting Customer Experience and Market Research. ... needs in competitor and distribution intelligence. Additionally, you will lead a small team to stand up data visualization...design, build, and deploy data assets that house Market Insights Data. + Serve as primary point-person to internal… more
- Capital One (Richmond, VA)
- … customer service. As a **Manager, Operations Servicing Strategy on the Customer Resiliency Channels team** , you will lead cross functional teams through ... experiences in Collections, lead through transformational efforts, while surfacing insights for network optimization, and improved customer and agent… more
- Rocket Software (Richmond, VA)
- …in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy , Customer Solutions Engineering (CSE), you will be a strategic ... to ensure the successful execution of revenue-generating strategies and customer success. + Data-Driven Insights : Utilize data...customer escalations as key point of contact for customer stakeholders. + Project Leadership: Lead or… more
- Avnet (Richmond, VA)
- …possibilities of technology. Experience what's next at Avnet! **Marketing Strategy Manager (Americas Marketing)** The America's Marketing team is looking ... be responsible for all aspects of campaign creation, from strategy to planning to execution. Ideal candidate will bring...stories for campaign use. The ability to develop the customer journey that supports KPIs with the execution of… more
- FranklinCovey (Richmond, VA)
- …both high level strategy and flawless execution. **Essential Job Functions** + Lead the annual sales planning process which includes, but is not limited to: ... more, visit franklincovey.com . **Title:** Head of Sales Operations & Strategy , Client Growth **Division & Department:** Enterprise Operations **Status:** Full-Time… more
- KPMG (Richmond, VA)
- …and sharpen methodologies, curricula and tools in negotiation, pricing and commercial strategy ; lead facilitator of negotiations and pricing training for all ... **Business Title:** Director, Negotiations Strategy and Coaching **Requisition Number:** 118672 - 99...and written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service… more
- Cardinal Health (Richmond, VA)
- …the analytics life-cycle in order to identify, analyze and present relevant insights that drive business decisions and anticipate opportunities to achieve a ... provides direction of data assets and is responsible for data strategy , quality, standards and service levels. Data management acquires, validates, standardizes,… more
- CVS Health (Richmond, VA)
- …and a strategy for managing cross-platform data aggregation, analytics, and insights , in partnership with the Lead Director of Observability Engineering. In ... in Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork;… more
- PNC (Richmond, VA)
- …brand imperatives. * Lead the execution of creative campaigns that drive customer and financial growth in partnership with PNC's agency of record. * Influence ... investing in a newly formed Product Marketing team to lead the strategic planning and execution of new program...that will serve as the building blocks for all customer and employee facing communications. * Support the development… more
- J&J Family of Companies (Richmond, VA)
- Team Lead -Orthopedics Sales Support Specialist - 2406212893W **Description** Johnson & Johnson is seeking a Lead Sales Support Specialist to join our Orthopedics ... by applying advanced analytics. The team is the liaison between Sales, Customer Service, Finance, and Supply Chain relative to end-to-end efficient order /… more
- Highmark Health (Richmond, VA)
- …unit. Gathers insights and presents critical findings to internal MX strategy teams, P&L partners and leadership. + Other duties as assigned. **EXPERIENCE** ... This role works in partnership across the Marketing Experience team to understand strategy as it relates to the Salesforce Marketing Cloud ecosystem and other… more
- Humana (Richmond, VA)
- …(GDPR, CCPA, etc.). + **Consent and Preferences Management:** Lead product strategy for storing and enabling customer preferences, enabling users to control ... strategy of internal platforms. The AVP, Omnichannel Experience Platform will lead and enable implementation of seamless, data-driven customer experiences… more
- Lumen (Richmond, VA)
- …marketing impact goals, ensuring alignment to overall Lumen business objectives, leverage customer segmentation insights to lead the alignment of ... a robust, metric-based marketing performance engine that delivers continuous improvement insights and drives increases in pipeline, customer penetration, sales… more
- Norstella (Richmond, VA)
- …the needs of our customers, and leveraging insights to drive our go-to-market strategy . With a strong ability to lead through influence, this individual will ... needs and pain points. Validate innovative product concepts and features. Synthesize customer feedback into actionable insights . + Data Analyzer: Leverage… more
- EAB (Richmond, VA)
- …more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB ... accelerate progress and drive results across enrollment, student success, institutional strategy , data analytics, and advancement. We work with each partner… more
- Humana (Richmond, VA)
- …The role of the Vice President, Enterprise Data Governance & Protection is to lead Humana's data strategy including investments in acquisition and protection of ... data governance with business objectives, translating data processes into business insights and actionable customer management strategies yielding positive… more
- Ford Motor Company (Richmond, VA)
- …: + Shape a visionary strategy for integrating advanced analytics and customer insights into personalized offers and benefits. Understand the nuances of ... the development of personalized financial solutions, driven by advanced analytics and customer insights . In this role, you'll shape strategies to enhance … more
- Humana (Richmond, VA)
- …Strategy , Integration Strategy , Out of the Box versus Customization, Rollout Strategy , etc. + Understand customer needs and develop solutions to meet ... of Technology Solutions. We are on a mission to revolutionize our Customer Relationship Management (CRM) systems within MarketPoint, Humana's Sales domain. If you… more