- CAI (Richmond, VA)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- DA Davidson Companies (Richmond, VA)
- … Service Desk.*Work with management to improve personal technical proficiency, support and customer service skills. Identify and complete technical ... resolving incidents being logged into the support queue. Provide escalation support and satisfactory customer service .*Troubleshoot and assist DA… more
- DuPont (Richmond, VA)
- …+ Work effectively with other functional groups (such as Marketing, R&D, Applications Technical Support , Customer Service , Supply/Demand Planning, ... and Strategic Key Account Plans to drive internal cross-functional support needed and activities with key customers to successfully...Quality, etc ) to deliver a high level of service to customers - effectively become the customer… more
- J&J Family of Companies (Richmond, VA)
- …experience with a minimum 2 years experience in Technical Support , Field Service , Product Support , or advanced Customer Support . + Technical ... **Other Locations** NA-United States **Organization** Auris Health, Inc. (6267) **Job Function** Technical Customer Service **Req ID:** 2406207432W more
- WestRock Company (West Point, VA)
- …OPPORTUNITY: Smurfit WestRock Containerboard Technical Services is hiring a Senior Manager, Technical Service Support that will report to the Director, ... Containerboard Technical Sales Service . This team member will be...trials in support of product development, providing customer technical training, and other assigned duties.… more
- Confluent (Richmond, VA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Richmond, VA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Sutherland Global Services (Richmond, VA)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... **Requirements:** + At least one year of experience using Linux in a technical support /help desk environment, with demonstrated knowledge of Windows or Linux… more
- Quadient (Richmond, VA)
- …to the appropriate Support team, with an overall goal of providing exceptional customer experience. The Technical Support Analyst - L1 role requires ... a week **Your role in our future:** The ICA Technical Support Analyst - Level 1 (L1)...and always communicate effectively to customers providing exceptional friendly service . + Communicates and/or escalates issues to L2, Team… more
- Siemens (Williamsburg, VA)
- **Job Family:** Internal Services **Req ID:** 434778 DOD SkillBridge Internship - Technical Field Support - Norfolk, VA _This opportunity is unique to ... and knowledge throughout the New Construction (Solutions) or Existing Construction ( Service ) project lifecycle at customer sites. Responsibilities: + Review… more
- Humana (Richmond, VA)
- …The Data Manager 2 works independently for requirements gathering and technical support and requires excellent customer service skills. You will have ... including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs **Use your… more
- Red Hat (Richmond, VA)
- …Red Hat * Collaborate with the engineering, research and development, product management, and technical support teams * Create customer engagement plans and ... for the Red Hat infrastructure portfolio. At Red Hat, customer support includes far more than just...with our engineering, research and development, product management, and technical support teams to debug, test, and… more
- Oshkosh Corporation (Richmond, VA)
- …needed. + Generate and utilize data from systems to provide analysis and guide other customer support service technicians in repair efforts. + Participate in ... keeping communities safe and clean.** **THE ROLE** The Senior Service Technician- Customer Support will...may be assigned. + Troubleshoot the root cause of technical issues on various refuse equipment and identify the… more
- SHI (Richmond, VA)
- …experience in Azure and AWS + Cloud service desk or other related technical support experience in Azure and AWS + Foundational, Associate, and Advanced ... the Azure and AWS platforms and acts as the customer 's primary point of contact for all non- support...Cloud and AWS Cloud environments. **Required Skills** + Excellent customer service and conflict resolution skills +… more
- Merck (Richmond, VA)
- …be provided to the selected candidate. **Responsibilities:** + Deliver a high level of technical expertise, service and support to Animal Health Ruminant ... centric business model. This position is responsible for providing technical support to Sales and Marketing for...provided within corporate objectives and within budget guidelines. + Technical service includes but is not limited… more
- SHI (Richmond, VA)
- …_Include, but are not limited to:_ + Build and maintain relationship with Microsoft Customer Technical Specialists + Collaborate on and advise on RFPs, SOWs, and ... the Microsoft Account Executive and Field Account Executive while providing the customer with technical guidance when implementing and consuming Microsoft… more
- SHI (Richmond, VA)
- …_Include, but are not limited to:_ + Build and maintain relationship with Microsoft Customer Technical Specialists + Collaborate on and advise on RFPs, SOWs, and ... the Microsoft Account Executive and Field Account Executive while providing the customer with technical guidance when implementing and consuming Microsoft… more
- Public Consulting Group (Richmond, VA)
- …* Architects/designs the internal structure of code and is responsible for technical support throughout the software development process * Primary decision-maker ... Enablement + Business Solutions + Project Assurance As the Application/ Technical Architect, you will be responsible for bringing a...aptitude for learning new technologies * Ability to assess customer goals, needs and interests with respect to the… more
- Travelers Insurance Company (Richmond, VA)
- …**What Will You Do?** + Directly handles assigned claims. + Provides quality customer service and ensures file quality and timely coverage analysis and ... and training resources, and serves as a contact and technical resource to the field and our business partners....in various business line products. + Strong negotiation and customer service skills. + Skilled in coverage,… more
- Ensono (Richmond, VA)
- …with clients. + Exceptional interpersonal, verbal and written communication skills + Customer Service skills at management level + Experience establishing and ... Mainframe Technical AdvisorRemote - United StatesJR010619 As a ...Advisor team is responsible for maintaining and enhancing the service we deliver to our clients by effectively: +… more