- Fairfax County Sheriff's Office (Fairfax, VA)
- …system client access work on the telephone in the Coordinated Services Planning (CSP) call center . Receives direct client calls through an Automated Call ... Social Services Specialist II Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/4806301) Apply Social Services Specialist II Salary… more
- Amentum (Washington, DC)
- …degree is required. + A minimum of 18 months experience in a customer support role, call center , or other high call volume environment is preferred. + ... Helpline Document Management Analyst II + Provide superior customer service to claimants,...needed. + Document each contact from claimant or authorized representative in CMS in accordance with established SOPs. +… more
- Vaco (Washington, DC)
- …information, visit pivotpointconsulting.com. **Description** : The Senior Epic Consultant II is responsible for configuring, managing and supporting clinical ... role works support and maintenance tickets, performs routine build, participates in on- call rotation and works on special projects (including Epic Upgrades) as… more
- Truist (Mclean, VA)
- …maintaining a strong understanding of resources within Truist. Leverage branch, care center and other partners to deliver an exceptional client experience. 8. ... Demonstrate business acumen, industry knowledge, and organizational skills through pre- call planning, advising, and follow-up. 11. Maintain understanding of Truist… more
- Amentum (Springfield, VA)
- …at this work location. 1+ years' experience in: + Supporting a call center /case management environment providing Tier II or Tier III support to address ... will bring at least one years' experience managing queues in a call center environment. Work includes identifying, researching, and resolving questions/issues… more
- TekSynap (Arlington, VA)
- …management systems, ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support, and other ... desk metrics, including average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates. + Implement and maintain… more
- VHC Health (Arlington, VA)
- …Washington, DC metropolitan area for over 75 years. VHC Health is a designated Level II Trauma Center and a recognized Magnet Facility by the American Nurses ... Credentialing Center . The Leapfrog Group has awarded the hospital with...Requirements: Administrative: The work environment characteristics described here are representative of those an employee may encounter while performing… more
- VHC Health (Arlington, VA)
- …the Washington, DC metropolitan area for over 75 years. VHC is a designated Level II Trauma Center and a recognized Magnet Facility by the American Nurses ... responsibility for designated areas and procedures as required. Virginia Hospital Center (VHC) is a 453-bed not-for-profit nationally recognized Hospital and… more
- CACI International (Springfield, VA)
- …architects, and technical service lanes. + Incident support and participation in on- call rotation during off hours and weekends. + Create and maintain documentation: ... in performance tuning and optimizing storage and backup environments and data center migrations and storage replication technologies. + Senior level experience with… more
- CACI International (Springfield, VA)
- …and years of experience. + Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire. + Experience working with trouble reporting and ... + Ability to respond to after hour calls "provide on- call support" and to travel 30% to local area...may not be filled immediately. However, this position is representative of positions within CACI that are consistently available.… more