- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washington, DC. This position is under ... security, and usability. The candidate will conduct all necessary technical Service Desk support activities...WILL MAKE AN IMPACT** + The Help Desk Specialist will: Provide user support and… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support , Technical Support **Certifications:** Security ... And our work depends on a ** Help Desk Technician** joining our team to support ...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop,… more
- SMX (Quantico, VA)
- …Office Suite to include Teams for daily operations + Experience leading help desk teams providing technical support is preferred + Education substitution ... requires 5+ years' experience as a help desk specialist providing technical support to an on-site and remote user base + 2+ years' experience in a … more
- Epsilon, Inc (Quantico, VA)
- …the aforementioned conditions. + Must have 1 year of demonstrated help desk , desk side or similar technical support experience. + DOD 8570 IAT Level ... ** Help Desk Technician I** **Who is...** Help Desk Technician I** **Who is Epsilon:** Epsilon is...and troubleshoot tickets and provide in-person, over-the-phone, and remote technical support . This role offers a diverse… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Technical Support ,Troubleshooting **Certifications:** ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - DAY SHIFT Transform... TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop,… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** CUSTOMER TECHNICAL SUPPORT SPECIALIST ( HELP DESK ) (RDTE) Bowhead is seeking a Customer Technical Support Specialist ( Help ... Desk ) in Dahlgren, VA to provide customer support and technical assistance to Corporate Research,...on-site desktop support as needed, provides general help desk support for User… more
- TEKsystems (Arlington, VA)
- …needs. Skills Office 365, Help desk , Support , Technical support , Help desk support , Troubleshooting, Application support , Password ... Office 365, Help desk , Support , Technical support , Help desk support ,Troubleshooting,Application support ,Password reset,Imaging,mac… more
- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation with a significant customer base (approximately 800 customers). +… more
- RightDirection Technology Solutions LLC (Washington, DC)
- … Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support for incoming ... DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State… more
- Sutherland Global Services (Washington, DC)
- …Server management experience + Knowledge of Email systems and Networking experience in a technical support / help desk environment + Proven understanding ... customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team... to customers, resellers, and partners + Provide configuration help , troubleshooting and best practice advice to customers +… more
- General Dynamics Information Technology (Chantilly, VA)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Technical Support ,Troubleshooting **Experience:** ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician V - IT Touch... TECHNICIAN II WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop,… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- NuAxis Innovations (Vienna, VA)
- ** Help Desk Support Technician Intern** Location **Vienna, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... NOW! We are currently seeking a talented and motivated ** Help Desk Support Technician** for...technologies. + Provide quick, responsive, high quality and consistent technical support and customer service.\ + Troubleshoot,… more
- TekSynap (Washington, DC)
- …to higher support levels when necessary. + **Team Management:** Supervises help desk staff, including hiring, training, and evaluating performance, while ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + ** Technical Expertise:** Possessesa solid understanding of IT systems,...administration) + 5 to 8 years' experience in IT support or help desk roles,… more
- TekSynap (Washington, DC)
- …incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and ... ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all Help… more
- General Dynamics Information Technology (Washington, DC)
- …improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department of Energy at our ... Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:**...stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... the purpose of providing expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides … more
- Leidos (Stafford, VA)
- …serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires daily onsite ... the ongoing daily operations of the help desk providing quality and timely support to... desk team in providing timely and effective support to users, troubleshooting technical issues, and… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 34174 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your ... purpose of providing expert Engineering and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides … more
- Steampunk (Mclean, VA)
- **Overview** We are searching for a dedicated, supportive ** Help Desk Supervisor** who can coach and motivate contact center representatives as they field calls ... from customers. The help desk supervisor will assist in the...for their calls and emails. They will continue to support representatives after training by monitoring their progress, ensuring… more