- General Dynamics Information Technology (Washington, DC)
- …training opportunities + Promote teamwork and skill sharing between other groups and the Service Desk teams + Provide administrative and functional support ... Desk experience with a minimum of 4+ years' experience leading a Service Desk + Security Clearance Level: Active Top Secret + Certification: ITIL v3 or… more
- General Dynamics Information Technology (Washington, DC)
- …Secret /SCI **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Computer Hardware,Customer Service ,Group Problem Solving ... weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...of starting + **Security Clearance Level** : Active Top Secret with SCI Eligibility + **Required Skills and Abilities:**… more
- Red River (Chantilly, VA)
- …a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team ... at the Service Desk . This position will handle technical...the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration … more
- Red River (Chantilly, VA)
- …developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling ... collaboration in a high activity and fast paced environment. + Email Administration with basic level of user management including configuring new accounts, password… more
- IT Partners,Inc (Herndon, VA)
- Network and Computer Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of ... and supply chain business systems or similar custom legacy portfolios. Active secret security clearance is required. . Ability to troubleshoot and resolve user… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... all hardware and software changes. + Use the Enterprise Service Desk system to create, modify, update,...in the Continuing Education (CE) program). + Experience with administration of either Google Apps for Government (GAFG) or… more
- General Dynamics Information Technology (Washington, DC)
- …providing administrative support to a high ops-tempo DoD joint service organization. + **Required Technical Skills** : Operational experience using Microsoft ... Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Executive Assistants **Skills:**… more
- NANA Regional Corporation (Fredericksburg, VA)
- …In this role, you will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA) Management process for the FBI ... have law enforcement experience and be able to obtain and maintain a Top- Secret clearance. Must have a combination of education and experience demonstrating an… more
- CACI International (Arlington, VA)
- …**The Opportunity:** CACI is looking for a range of entry to SME-level Help Desk ( Service Desk ) Specialists to join our dynamic team supporting ... Help Desk Specialist Job Category: Information Technology Time Type:...Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of Travel Required: Up… more
- General Dynamics Information Technology (Quantico, VA)
- …Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Database Analysis/Design **Skills:** ... within the NCIS ITD organization in Quantico, VA. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700… more
- NANA Regional Corporation (Herndon, VA)
- SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the mission of the Government. **Responsibilities** + Supervises ... the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems....problems. + Creates and manages escalation procedures and ensures service levels are maintained. + Documents, tracks, and monitors… more
- General Dynamics Information Technology (Chantilly, VA)
- …Assists in the administration of e-mail systems. + Provides phone and help- desk support for local and off-site users. + Maintains current knowledge of relevant ... Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job...AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess… more
- ProSphere Tek (Washington, DC)
- …tickets as necessary to the appropriate support teams. + Support program-level Service Desk functions to include evaluating, processing/resolving, and tracking ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- Leidos (Stafford, VA)
- …and closing in the Incident Management System oCommunicate outage/degradation of service oProvide 3-Tiered systems administration and support via phone, ... Leidos National Security Sector is looking for a Help Desk Lead, contingent upon contract award, to join our...team members to complete work as scheduled to meet Service Level Agreement deadlines oMonitor tickets and processing tasks… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …Engineer (Tier III) + Senior Systems Software Engineer (Tier III) + Service Desk Specialist (Tier II) + System Admin (Tier II) + Systems Engineer (Tier ... and Authorization Analyst (Tier I) + Cyber Security Tools Admin (Tier I) + Engineering Systems Admin ...Equipment Specialist (Location and Tier ?) + FSR / Service Desk Specialist I MEF (Tier II)… more
- TekSynap (Washington, DC)
- …Active Directory and Group Policy management + Provide Tier 3 support to the USTIC Service Desk + Experience migrating a windows environment from 10 to 11 ... join our team supporting the US International Trade Commission's Information Technology Service Desk Support Services contract. The contract provides and… more
- G2 Ops, Inc. (Arlington, VA)
- …Security Clearance Requirement: Must be able to obtain and maintain Active DoD Secret Clearance What makes someone choose one company over another? Pay, benefits, ... your work is secure. You will have a shiny desk at our G2 Ops office and the ability...The ideal candidate would already possess an active DoD Secret level clearance. Quick Reminder , we are seeking… more
- TekSynap (Washington, DC)
- …all end-user IT services to include, but not limited to service desk , user support, system and network administration and engineering services. TekSynap, a ... administration /engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user support, Desktop services… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... ranging from systems administration and network engineering to Information security and data...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... ranging from systems administration and network engineering to Information security and data...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more