- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work with… more
- General Dynamics Information Technology (Washington, DC)
- …work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that cannot be… more
- General Dynamics Information Technology (Washington, DC)
- …attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a ... Tier 2 Service Desk Technician. Delivering excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 5 + years of ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career in enterprise IT… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- NuAxis Innovations (Reston, VA)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Reston,...**Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for… more
- Robert Half Technology (Washington, DC)
- …is not limited to, support of the following: printer/copiers, equipment maintenance and service , storage room maintenance, desk setups and A/V support. Other ... YOU'RE GOOD AT Provide a high level of customer service while supporting office staff in a fast-paced environment...meetings Provide A/V support for special office events Maintain desk setups, including new hire setup, office moves and… more
- NANA Regional Corporation (Fredericksburg, VA)
- Synteras is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau of Investigation. In this role, you will be a part ... of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...the use of a specialized software. The Associate Systems Analyst may alternatively train end-users to perform the resolution… more
- Axxum Technologies (Washington, DC)
- … Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications + Support ... the service desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues +… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- ATSG Corporation (Washington, DC)
- FBI Program Analyst III - Global Readiness Unit (GRU) WASHINGTON, DC . Government/Military Apply Now FBI Program Analyst III - Global Readiness Unit (GRU) ... Secret (TS) Work Status:Full-Time Position DescriptionATSG is seeking a cleared Program Analyst III professional for an immediate need in Washington, DC. The Global… more
- CACI International (Chantilly, VA)
- …the Business Analysis Body of Knowledge (BABOK) + Experience with ServiceNow or similar service desk solution + Acts independently to expose and resolve problems ... Senior Business Analyst - CMDB Authoritative Sources Job Category: Information...in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... to include development, production, and sustainment. Our Senior Acquisition Management Analyst (ECU Acquisition Planner), located in Crystal City, Arlington, VA,… more
- TekSynap (Fairfax, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Acts as Lead Information Security Analyst + The Information Security Analyst serves as the ... training and writing; information security; deployment of new capabilities; and help desk /end user support services to support existing systems architecture in an… more
- Koniag Government Services (Washington, DC)
- …or related field + 2+ years of experience in a NOC, IT operations, or service desk role + Strong understanding of network protocols, services, and general IT ... a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our government customer in...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- CACI International (Springfield, VA)
- …the use of application software products and/or infrastructure components. * Engages other service desk resources or appropriate service resources to resolve ... Enterprise Monitoring Analyst - night shift Job Category: Information Technology...Responsibilities:** * Maintains system awareness, collaborating with the Integrated Service Center (ISC) Enterprise COMM NOC, external agencies/customers, and… more
- Epsilon, Inc (Washington, DC)
- **IT Analyst III | Network Management Support** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader ... work:** You will be working onsite in Washington, DC. **An average day:** As IT Analyst III | Network Management Support, you will play a key role in supporting and… more