- Red River (Chantilly, VA)
- …NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network Operations ... more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... more
- SAIC (Arlington, VA)
- …seeking a highly skilled and dynamic ** Service Desk Operations Deputy** to support Tier 0- 3 Service Desk operations for our Digital and AI Team ... more
- General Dynamics Information Technology (Arlington, VA)
- …our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To ... more
- General Dynamics Information Technology (Washington, DC)
- … DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering excellent customer service ... more
- Leidos (Washington, DC)
- …facilities in Washington, DC.** The Manager will lead an ITIL-aligned hybrid service desk team consisting of onsite and remote Tier 1 Help Desk ... more
- Parsons Corporation (Chantilly, VA)
- …Information (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 Service Desk problem identification, diagnosis and ... more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier 1 phone support and troubleshooting. ... more
- General Dynamics Information Technology (Washington, DC)
- …/ HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician. Delivering excellent customer service and ... more
- SAIC (Washington, DC)
- …management t processes, ensure tickets are detailed appropriately and dispositioned in a timely manner. Tier 2 & Tier 3 Deskside Senior Level Support: + Lead ... more
- Insight Global (Washington, DC)
- Job Description Insight Global is looking for a Tier 1/ Tier 2 Service Desk Specialist who has a TS/SCI to support a government customer in the Washington ... more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... more
- Leidos (Washington, DC)
- …In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of ... more
- Distributed Solutions Inc. (Reston, VA)
- …calm under pressure. + Experience working with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3 IT support. + Collaborate with ... more
- TekSynap (Washington, DC)
- …Group Policy management + Provide Tier 3 support to the USTIC Service Desk + Experience migrating a windows environment from 10 to 11 **Security ... more
- Koniag Government Services (Washington, DC)
- …facilities and cloud service providers facilities. + O&M Shared Service and Help Desk Services such as: + Provide Tier Zero (0), One (1), Two (2), and ... more
- Koniag Government Services (Washington, DC)
- …support + Mobile Device Management (MDM) Services support **Shared Service and Help Desk Services support, such as:** + Provide Tier Zero (0), One (1), Two ... more
- NANA Regional Corporation (Arlington, VA)
- …to new or first-time users in a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk ... more
- CACI International (Springfield, VA)
- …and changing environment Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred Degree ... more