• Help Desk Lead/Supervisor ( tier 2)…

    Red River (Chantilly, VA)
    …NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network Operations ... more
    Red River (01/15/25)
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  • Tier 1 - Technical Service

    Leidos (Reston, VA)
    **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... more
    Leidos (12/12/24)
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  • Service Desk Operations Deputy

    SAIC (Arlington, VA)
    …seeking a highly skilled and dynamic ** Service Desk Operations Deputy** to support Tier 0- 3 Service Desk operations for our Digital and AI Team ... more
    SAIC (01/16/25)
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  • Service Desk Specialist (Shift M-F…

    General Dynamics Information Technology (Arlington, VA)
    …our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To ... more
    General Dynamics Information Technology (01/16/25)
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  • Service Desk Analyst - overnight…

    General Dynamics Information Technology (Washington, DC)
    DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering excellent customer service ... more
    General Dynamics Information Technology (01/09/25)
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  • Service Desk Manager

    Leidos (Washington, DC)
    …facilities in Washington, DC.** The Manager will lead an ITIL-aligned hybrid service desk team consisting of onsite and remote Tier 1 Help Desk ... more
    Leidos (01/08/25)
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  • Service Desk Technician

    Parsons Corporation (Chantilly, VA)
    …Information (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 Service Desk problem identification, diagnosis and ... more
    Parsons Corporation (01/09/25)
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  • Journeyman Service Desk

    GovCIO (Sterling, VA)
    **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... more
    GovCIO (10/25/24)
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  • Service Desk Administrator

    GovCIO (Sterling, VA)
    **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier 1 phone support and troubleshooting. ... more
    GovCIO (12/28/24)
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  • Help Desk Technician

    General Dynamics Information Technology (Washington, DC)
    …/ HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician. Delivering excellent customer service and ... more
    General Dynamics Information Technology (12/05/24)
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  • Desk Side Engineer Senior (Wireless Lead)

    SAIC (Washington, DC)
    …management t processes, ensure tickets are detailed appropriately and dispositioned in a timely manner. Tier 2 & Tier 3 Deskside Senior Level Support: + Lead ... more
    SAIC (12/17/24)
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  • TS/SCI Service Desk

    Insight Global (Washington, DC)
    Job Description Insight Global is looking for a Tier 1/ Tier 2 Service Desk Specialist who has a TS/SCI to support a government customer in the Washington ... more
    Insight Global (01/17/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... more
    ASM Research, An Accenture Federal Services Company (01/14/25)
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  • Help Desk Support Specialist

    Leidos (Washington, DC)
    …In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of ... more
    Leidos (01/17/25)
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  • Help Desk Lead TS/SCI with Polygraph

    Distributed Solutions Inc. (Reston, VA)
    …calm under pressure. + Experience working with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3 IT support. + Collaborate with ... more
    Distributed Solutions Inc. (11/22/24)
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  • Senior Windows Engineer

    TekSynap (Washington, DC)
    …Group Policy management + Provide Tier 3 support to the USTIC Service Desk + Experience migrating a windows environment from 10 to 11 **Security ... more
    TekSynap (01/08/25)
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  • Journeyman Computer User Support Specialist…

    Koniag Government Services (Washington, DC)
    …facilities and cloud service providers facilities. + O&M Shared Service and Help Desk Services such as: + Provide Tier Zero (0), One (1), Two (2), and ... more
    Koniag Government Services (11/15/24)
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  • SME Computer User Support

    Koniag Government Services (Washington, DC)
    …support + Mobile Device Management (MDM) Services support **Shared Service and Help Desk Services support, such as:** + Provide Tier Zero (0), One (1), Two ... more
    Koniag Government Services (01/07/25)
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  • Technician (Field Service Representative)

    NANA Regional Corporation (Arlington, VA)
    …to new or first-time users in a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk ... more
    NANA Regional Corporation (01/13/25)
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  • Integrated Service Center Account Manager

    CACI International (Springfield, VA)
    …and changing environment Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred Degree ... more
    CACI International (01/17/25)
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