- Capgemini (Warren, NJ)
- **Job Title** : Service Management Lead - Incident Problem Change Operations Lead **Location** :Warren, NJ- Hybrid - Must be willing to go into the ... : 0-15% **Job description:** We are looking for a Service Management lead who is...Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US MS_ **Title:** _Service Management Lead - Incident , Problem,… more
- Red River (Trenton, NJ)
- …technology, cybersecurity) or equivalent work experience. + Proven experience in global incident management or a related role, preferably in a high-security ... improve incident response processes. Key Responsibilities: Global Incident Response Management : + Ensure that incidents...taken, and lessons learned. Team Coordination: + Assemble and lead an incident response team, including subject… more
- Meta (Trenton, NJ)
- …focus in one (or more) areas such as Logs and events processing, Incident Management , Digital Forensics, Detection and/or response tool development. 23. ... Engineer, Incident Response Responsibilities: 1. Conduct security investigations and lead security incident response in a cross-functional environment and… more
- Prime Therapeutics (Trenton, NJ)
- …adherence to privacy obligations + Serve as the risk mitigation & corrective action lead in the Incident Management vertical of the privacy team ... decision we make. **Job Posting Title** Senior Privacy Analyst ( Incident Management Risk Mitigation) - Remote **Job...collaboratively to provide the highest quality of care and service to our members. If you are looking to… more
- PagerDuty (Trenton, NJ)
- …sign-up for job alerts! PagerDuty is seeking a Staff Software Engineer to join our Incident Management team. As a staff software engineer in our core product, ... to work alongside a high-performing team focused on having a major impact on incident lifecycle management at PagerDuty. The ideal candidate will have a strong… more
- Humana (Trenton, NJ)
- …community and help us put health first** AVP of IT Service Management is responsible for Humana's enterprise Incident , Problem Management , Configuration, ... Infrastructure Operations within the CTO organization. Leads Operations IT Service Management Organization of over 80 ITSM...of ITSM processes for the cloud environment, DevOps, including Incident Management , Change Management , Problem… more
- J&J Family of Companies (Raritan, NJ)
- …+ Knowledge Management : Ensure readiness and appropriate use of knowledge across incident and service request management . + Vendor and Business ... Johnson Technology Services (JJTS) is seeking an experienced IT Lead to support Service Maintenance and Operations...organization and will report to the Senior Manager of Service Management ERP Services. The incumbent will… more
- Haleon (Warren, NJ)
- …with security service providers. + Enhance perimeter security measures. **Emergency, Incident and Crisis Management :** + Review, develop and implement ... be part of something special. **About the Role** The **Corporate Security Lead ** develops, implements, and oversees comprehensive security programs and strategies to… more
- PVH Corp. (Bridgewater, NJ)
- …, this role is responsible for setting up world class Service Management capabilities within PVH including Incident Management , Problem Management ... of ITSM processes (eg, Incident , Problem, Change Management ) within ServiceNow to enhance service delivery...with ITIL and industry best practices. + **Agile Product Management :** + Lead the development team in… more
- Lumen (Trenton, NJ)
- …to ensure seamless performance of new deployments + Proactive incident management - investigation and resolution of service outages and unplanned downtime; ... and shape the future. **The Role** Operate Lumen's Network as a Service (NaaS) implementation in partnership with traditional operations teams and development… more
- Meta (Trenton, NJ)
- …services and lead initiatives to improve reliability, efficiency, and risk management in one of the most dynamic fast-paced networks in the world. The ... leader with advanced technical and operational expertise to join the Edge & Network Service (ENS) team. In this role, you will oversee a portfolio of data center… more
- PVH Corp. (Bridgewater, NJ)
- …owner, this role is responsible for implementing world class Service Management capabilities within ServiceNow Platform including Incident Management , ... consumers. The team is part of the Operations & Service Management Organization and fits within the...adheres to best practices for compliance, data privacy, risk management , and platform scalability. + Lead the… more
- Lumen (Trenton, NJ)
- …digitally connect the world and shape the future. **The Role** The Lead Operations Engineer will apply advanced engineering and network principles, theories, ... devices, and to perform vulnerability mitigation. * Perform and coordinate incident diagnosis, corrective action, and root cause analysis * Independently organize… more
- Daiichi Sankyo Inc. (Basking Ridge, NJ)
- …systems and services. In this position, the GSM will lead major incident calls, conduct problem management meetings, and drive process and policy adaptation ... around rare diseases and immune disorders. **Summary** The Global Service Manager (GSM) focusing on Incident , Problem,...support teams for their domain area. This includes managing service contracts, change management , and SLA … more
- Avnet (Trenton, NJ)
- …and developing effective solutions, including policy and procedure improvements. + Incident Management : Proficient in handling incidents, intelligence gathering, ... hybrid and multi-cloud environments, ensuring compliance and secure operations. + Incident Response: Lead detection, containment, recovery, and forensic… more
- Fujifilm (Edison, NJ)
- …adequate training. + Maintain optimum use of the CRM system, including timely service incident updates. + Mediate problems and disputes between dispatch/field ... events to field service resources. The Service Dispatch Manager will lead a team...customers as needed + Establish and implement dispatch and service incident update processes and ensure compliance… more
- GovCIO (Trenton, NJ)
- …**Operations and Disposition Services** + Provide Tier-3 operational support, including incident management , problem resolution, and proactive system monitoring. ... cross-functional teams. **Preferred Skills and Experience** + Advanced certifications in IT service management (eg, ITIL, PMP, or similar). + Experience with… more
- Daiichi Sankyo Inc. (Basking Ridge, NJ)
- …with normal, standard, and emergency changes and understand their relationship to other IT service management processes such as Incident Management , ... **Responsibilities** - Process Ownership and Coordination. Act as a Lead function and process owner on a global level...- 5-8 years or more extensive experience in IT service management , with a focus on Change… more
- Oshkosh Corporation (Trenton, NJ)
- …using APIs (Postman, REST, SOAP, JSON, XML) and incorporate AI models where appropriate. + ** Incident Management & Support:** Serve as an SME for incident ... methodology and incident tracking systems. + Excellent communication and customer service skills, with the ability to collaborate across teams and mentor junior… more
- Wolters Kluwer (Trenton, NJ)
- …(KPIs) such as DORA, that are specific to the execution of the service management processes. + Develop continuous improvement measurements for the Infrastructure ... responsibility, environmental and technical policies and applicable standards and legislation. + Lead in incident resolution for supported Applications. + Manage… more