- Dollar Tree (New Milford, CT)
- …seeking an Assistant Store Manager to join our team to help with store operations , customer service and team development. Duties include, but are not limited to, the ... following: + Assist with store functions and day-to-day store activities + Help customers in a positive, approachable manner and address any questions or concerns they may have + Help organize, and transfer merchandise from delivery truck to stockroom to sales… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- The Operations Manager, serving as Enterprise Operations Lead, is responsible for delivery of IT service and projects for operations to ensure end-to-end ... impacts. **Key Responsibilities** + Lead delivery of IT services and operations projects based on government-approved ITSM frameworks and ITIL best practices… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on ... over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- Responsible leading weekend service desk operations , overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery processes, ... for CASTLE-NET service desk functions. This role manages day-to-day service desk operations , leads shift teams, ensures quality service delivery, and serves as the… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …Splunk, etc.) + Federal IT environment and compliance knowledge + Multi-site operations coordination **Compensation Ranges** Compensation ranges for ASM Research ... The NOC Lead (Network Operations Center Lead / Enterprise Operations ...to each role. Monetary compensation is one component of ASM 's overall compensation and benefits package for employees. **EEO… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …assists the Cybersecurity Manager in the management of all cybersecurity operations and related processes based on Government-approved Information Technology Service ... throughout the task order lifecycle. **Key Responsibilities** + Manage cybersecurity operations and coordinate security team activities to protect infrastructure and… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. Provides ... based systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …for CASTLE-NET program field offices. This role supervises field support operations , ensures high-quality service delivery, manages field technician teams, and ... field support issues while maintaining alignment with headquarters IT operations . **Key Responsibilities** + Provide senior-level end-user technical support to… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …with program objectives. **Key Responsibilities** + Manage overall service desk operations and team performance + Provide leadership and supervision to service ... or related field + 8+ years of experience in service desk or IT support operations + Minimum 3-4 years of service desk management or supervisory experience + Expert… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …resolution of IT incidents and requests to ensure swift return to normal operations and minimize business impact. This role oversees the incident management process, ... ITIL certification + Familiarity with CASTLE-NET IT environment and federal IT operations + Experience with Security Operations Center (SOC) operations… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …and IT security + Facilitate communication between field offices and IT operations to resolve escalated issues + Develop and implement field office service ... locations as required for on-site support + Experience managing technical operations , coordinating field technician teams, and overseeing service delivery + Ability… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …tools and solutions function as required. Responsible for managing the routine operations and maintenance of databases and ensuring their reliable and efficient ... and maintaining new databases, as well as supporting backup/recovery operations and configuration management. + Install and configure database management… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + ... a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- The ServiceNow Engineer is responsible for comprehensive Operations and Maintenance (O&M) services for the USACE OCIO/G-6 Enterprise Service Strategy Tool, ensuring ... health checks and monitoring to ensure ServiceNow platform availability (24/7 operations ) + Administer user accounts, roles, security groups, and permissions in… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …of IT incidents and service requests to ensure swift return to normal operations and minimize business impact. This role oversees the incident management process, ... ability to manage multiple incidents effectively + Experience with federal IT operations **Job Specific Skills** + Incident Management & Response Coordination + ITIL… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …issues and develop evidence-based improvement strategies + Collaborate with IT operations and security teams to ensure performance standards align with program ... (Python, R, or SQL) + Background in federal contracting or government IT operations **Required Skills** + Performance Analysis & Optimization + SolarWinds & Splunk +… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …with USACE IT policies while serving as a liaison between field operations and headquarters. **Key Responsibilities** + Provide on-site technical support at ... IT systems and best practices + Provide on-site liaison between field operations and headquarters IT **Required Qualifications** + Bachelor's degree in IT, Computer… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …COOP Coordinator is responsible for supporting CASTLE-NET Continuity of Operations (COOP) and disaster recovery preparedness, including regular testing, readiness ... IT departments, and stakeholders. The Coordinator also manages emergency response operations and Fly-Away Kits for rapid deployment. **Key Responsibilities** +… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …and applications in development and deployment phases + Collaborate with IT operations and development teams to integrate security throughout the system lifecycle + ... frameworks (FISMA, NIST 800-53, DoD 8500.01) + Experience with security operations center (SOC) capabilities and threat intelligence **Required Skills** +… more